Alder
Happiness rating is 44 out of 100
3.0 out of 5 stars.
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Working at Alder: 9 Reviews

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Location
United States9 reviews

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3.0Work-Life Balance

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Working here has been taxing on my mental and physical health.

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I started about 6 months ago and I already hate most of the upper leave managers. My supervisor is great and tries to be understanding but the others are not. My department works with new customers from partner sales, we had to start working weekends, with no extra pay. When we refused, they told us "Great, then go find another job" again my coworkers and supervisor has been wonderful but the people above them are the ones making me want to quit. Not worth it if you want a stable work environment.

Pros

Free lunch on Fridays, incentives to reach goals are fine if you like golfing.

Cons

No benefits, strict schedules, I worked all holidays except Christmas day and Thanksgiving.
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Have to work without knowing how

They want you to work without any proper training, they want you to go out and “prove yourself” by being able to run the credits and such before they show you how to properly do your job, I was often left stranded due to my manager putting his work before his employees, I really think this company has some work they need to do before they start outsourcing to find employees such as me

Pros

Ability to make a lot of money with some luck

Cons

Ignored if they don’t hear what they want, bad manger, horrible training
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Alder insights

Based on 44 survey responses
What people like
  • Ability to learn new things
Areas for improvement
  • General feeling of work happiness
  • Sense of belonging
  • Overall satisfaction

Typical alarm sales

Installed alarms systems that were sold with high pressure tactics. It wasn’t bad installing but. Most often it was for people who really didn’t want or couldn’t really afford the system. They were 5 year contracts. They wanted you to get in and out as fast as possible I order to reduce “buyers remorse”. Sales reps rarely actually knew the finer details of the system. You found out that reps sold customers promises that the system couldn’t deliver. Pay was okay. Typical day you sat in your car an waited for a sale. Could start about 10-11 am restocking then driving to the ales area sometimes over 100 miles away. Last install could start at 9 pm. Sometimes systems were sold with the promise to install equipment that was on back order that would require return service calls. There was no milage paid for wear and tear on your own personal vehicle. Bas pay for first year tech was about $50 per install a with incentives that could be worth another $30-$40. Had to work when I was sick. It’s “ independent contractor “ work, Supposedly. well it’s paid that way no benefits. Seasonal summer sales. No proper vetting of sales reps . Only really cared about the sales numbers

Pros

Pay was ok

Cons

See above
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It was a mix of okay bad and horrible

There are a lot of things at this company needs to fix when it comes to their teams that they send out their is really good people that help you bit also horrible people their to bring you down

Pros

Upper management is great, we are helping people take care of their homes and families, their welcoming at the start.

Cons

middle management is horrible, almost all the employees are teens and vary immature, big lack of training, their is a big gap in communication with middle management and upper management.
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Bad place to be

Alder is a place of bells and ringing, a place where no one wants to be. Micro managed call center. Everything is watched, recorded. You may start work a happy person but by the time it chews you up you be distressed. Fraudulent sales trading leads to constant trapped customers trying to cancel. People who belong here enjoy bondage, this place feels like a prison. If you can don't enter that place, dont buy there alarms. This is the land of the free and this place leaves it's customers and employees in bondage.

Pros

Fridays

Cons

Bomdage
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!!!Worst place to work!!! WARNING TO ALL!!!

This place is a complete scam. My friend and I worked there for a few weeks and I can say it was literally to good to be true. The manager lied about the job from start to finish. Did not pay any of the guys that started in my group on time. Was placed in very uncomfortable neighborhoods which they never tell you about, someone was literally shoot while out on job next street over. A bunch of smokey mirrors and horrible management. My friends and I left before we got in to deep.

Pros

None

Cons

All of the above
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Would not recommend unless you need sales exp

Typical day starts around 10-11. Meetings are uneventful and range from 2 min to 45 min. Most of the "meetings" are just pep talks and nothing is actually said. Money is great if you consistently sell. Management is casual, but not in a good way. Everyone talks like a frat boy. They also promise a lot of things at start to get you to work for them. Make sure you get everything in writing I did not and they didn't give me even a quarter of what they promised.

Pros

Relaxed with time off if meet sales goals. Contractor so tax write offs

Cons

required "meeting" pep talks, No benefits, Unproffessional( Too lax )
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Always growing

From the moment you start work, you are WORKING. It's fast paced and you are always learning something new. The Managers are awesome (when you are doing what you're supposed to be doing) and always willing to go above and beyond to help. Co-workers are great and sometimes (most times) competitive. The hardest part is the constant change. But, the best part... most of the call center are all friends, so we encourage each other!

Pros

People, Friday Lunch

Cons

No health benefits
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Hardworking yet very rewarding environment

We would start each work day at 12 PM with a meeting about the plans for the day. After this we would leave to the area we would be knocking in that day. From 2PM till dark we would be knocking on doors and working in peoples homes helping them see the value in a security system. The hardest part about this job, was the physical, mental, and emotional strength it took, to keep working to find that one yes, even if it meant hearing a hundred no's.

Pros

Good pay

Cons

No breaks
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Overall rating

Based on 72 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

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