Work wellbeing score is 61 out of 100
3.0 out of 5 stars.
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Alder Culture reviews

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United States75 reviews

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3.0Work-Life Balance

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Couldn’t have asked for a better team and mentors, they teach you everything you need to know on how to deal with all types of scenarios. They all care about you
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The people here are amazing and the culture is fun.

This is a great place to work because of the culture and the people. The environment is clean and the building is really cool. This place is really fun


Free lunches every Friday. Sundance passes, Top golf passes and lots of perks
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Alder insights

Based on 53 survey responses
What people like
  • Feeling of personal appreciation
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Overall satisfaction

I loved my coworkers and my managers. The benefits were great and they had awesome

I loved my coworkers and my managers. The benefits were great and they had awesome team lunch on Fridays and nice parties. I felt everyone there cared about me and I loved the over all atmosphere. The actual work can be stressful due to stressful customers (hatful Karen's) but Everyone was super supportive after tough calls though and were there to help after rough calls.


Free lunch, good breaks, good work environment, great managers, great benefits.


work can be stressful, sometimes stressful customers, sometimes customers threaten you
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Not what it seems

The culture seems wonderful at first but toxic management brings the whole company down. They truly didn't care much for their employees, especially during the pandemic.


Free lunches


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Security companies are not the move.

Summer sales culture leads to smash and grab sales. This in turn leads to very unsatisfied customers that you have to deal with. The employees and managers are great people, but the business model is flawed if you want anything more then quick sales.
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Do not work for Alder

Alder does not care at all about the healthy of their employees. During covid they did not let people work from home. Also, there were a lot people there who got covid. Most of them never used a mask or believe covid was real. They will promise your increase your salary but it never happens. They have a toxic culture.


Free Pizza on Friends


Everything else
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Great company

Fun place to work as long as you work hard you control your paycheck. A lot of sales driven culture. They help with day to day life in general and do care about your well being
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A company of pretenders

They don’t have real accountants or real HR staff. If you need either department you get screwed. They promise things and then don’t follow through (including pay incentives). Most of the leadership includes sales reps that don’t understand how to run a business. Very toxic culture. If you’re a cool person you’ll probably make friends anywhere you go, even Alder. That being said, you’re better off elsewhere.
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Fun work environment

The culture of the job was really great. People were great to work with. Management was great. Definitely recommend to people who are looking to grown with a company.


Free lunch fridays. Great bosses


Short breaks
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Great atmosphere, Great people

The people are great! There isn't any micromanaging going on. Not a whole lot of pressure or people breathing down your neck. But as a tradeoff, the pay is not as competitive as it would be elsewhere. Other than that, I have no negative feelings towards the company. A great place to work and gain some experience.


Free lunch on Fridays, awesome building, good people


Low-pay, no signs of advancing
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Always growing

From the moment you start work, you are WORKING. It's fast paced and you are always learning something new. The Managers are awesome (when you are doing what you're supposed to be doing) and always willing to go above and beyond to help. Co-workers are great and sometimes (most times) competitive. The hardest part is the constant change. But, the best part... most of the call center are all friends, so we encourage each other!


People, Friday Lunch


No health benefits
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Fun Place

It's a fun place to work and I love the people I work with! The environment here is relaxed but also professional! There are some bad calls because that's just how it is but the good calls with the nice and sweet customer out weigh that every time!
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Fast paced culture with a lot of traveling, yet good compensation

Meet new people in their homes, learn social skills and customer service. Travel a lot and adapt to different cultures and demands of being on road and out of town. Intelligent people managing with ambitious co-workers in a very fast paced and motivated culture. Keeping a cool head and maintaining customer service while being rushed and under pressure to produce speed with quality in your installs. Love going new places and meeting new people every day.


Visit different states and meet people from different cultures


fast paced, high over-head and a little bit grimy industry standards...
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Overall rating

Based on 76 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture
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