Alder Culture reviews
Review this companyJob Title
All
Location
United States75 reviews
Sort by
Overall fun and caring
Sales Representative (Current Employee) - Arlington, TX - March 28, 2023
Indeed Featured review
The most useful review selected by IndeedCouldn’t have asked for a better team and mentors, they teach you everything you need to know on how to deal with all types of scenarios. They all care about you
Was this review helpful?
The people here are amazing and the culture is fun.
Talent Acquisition Manager (Current Employee) - Orem, UT - May 23, 2023
This is a great place to work because of the culture and the people. The environment is clean and the building is really cool. This place is really fun
Pros
Free lunches every Friday. Sundance passes, Top golf passes and lots of perks
Was this review helpful?
Alder insights
What people like
- Feeling of personal appreciation
- Ability to meet personal goals
- Ability to learn new things
Areas for improvement
- Sense of belonging
- General feeling of work happiness
- Overall satisfaction
I loved my coworkers and my managers. The benefits were great and they had awesome
Billing Specialist (Former Employee) - Orem, UT - January 30, 2022
I loved my coworkers and my managers. The benefits were great and they had awesome team lunch on Fridays and nice parties. I felt everyone there cared about me and I loved the over all atmosphere. The actual work can be stressful due to stressful customers (hatful Karen's) but Everyone was super supportive after tough calls though and were there to help after rough calls.
Pros
Free lunch, good breaks, good work environment, great managers, great benefits.
Cons
work can be stressful, sometimes stressful customers, sometimes customers threaten you
Was this review helpful?
Not what it seems
manager (Former Employee) - Salt Lake City - January 23, 2022
The culture seems wonderful at first but toxic management brings the whole company down. They truly didn't care much for their employees, especially during the pandemic.
Pros
Free lunches
Cons
Management
Was this review helpful?
Security companies are not the move.
Account Manager (Former Employee) - Orem, UT - November 4, 2021
Summer sales culture leads to smash and grab sales. This in turn leads to very unsatisfied customers that you have to deal with. The employees and managers are great people, but the business model is flawed if you want anything more then quick sales.
Was this review helpful?
Do not work for Alder
Jr. Systems Administrator (Former Employee) - Orem, UT - December 10, 2020
Alder does not care at all about the healthy of their employees. During covid they did not let people work from home. Also, there were a lot people there who got covid. Most of them never used a mask or believe covid was real. They will promise your increase your salary but it never happens. They have a toxic culture.
Pros
Free Pizza on Friends
Cons
Everything else
Was this review helpful?
Great company
SALES REP (Former Employee) - Houston, TX - February 8, 2020
Fun place to work as long as you work hard you control your paycheck. A lot of sales driven culture. They help with day to day life in general and do care about your well being
Was this review helpful?
A company of pretenders
They don’t have real accountants or real HR staff. If you need either department you get screwed. They promise things and then don’t follow through (including pay incentives). Most of the leadership includes sales reps that don’t understand how to run a business. Very toxic culture. If you’re a cool person you’ll probably make friends anywhere you go, even Alder. That being said, you’re better off elsewhere.
Was this review helpful?
Fun work environment
COLLECTIONS AGENT (Former Employee) - Orem, UT - January 22, 2019
The culture of the job was really great. People were great to work with. Management was great. Definitely recommend to people who are looking to grown with a company.
Pros
Free lunch fridays. Great bosses
Cons
Short breaks
Was this review helpful?
Great atmosphere, Great people
Tech Support (Current Employee) - Orem, UT - April 26, 2017
The people are great! There isn't any micromanaging going on. Not a whole lot of pressure or people breathing down your neck. But as a tradeoff, the pay is not as competitive as it would be elsewhere. Other than that, I have no negative feelings towards the company. A great place to work and gain some experience.
Pros
Free lunch on Fridays, awesome building, good people
Cons
Low-pay, no signs of advancing
Was this review helpful?
Always growing
Customer Service Representative (Current Employee) - Orem, UT - April 26, 2017
From the moment you start work, you are WORKING. It's fast paced and you are always learning something new. The Managers are awesome (when you are doing what you're supposed to be doing) and always willing to go above and beyond to help. Co-workers are great and sometimes (most times) competitive. The hardest part is the constant change. But, the best part... most of the call center are all friends, so we encourage each other!
Pros
People, Friday Lunch
Cons
No health benefits
Was this review helpful?
Fun Place
Supervisor (Current Employee) - Orem, UT - April 26, 2017
It's a fun place to work and I love the people I work with! The environment here is relaxed but also professional! There are some bad calls because that's just how it is but the good calls with the nice and sweet customer out weigh that every time!
Was this review helpful?
Fast paced culture with a lot of traveling, yet good compensation
Alarm Technician (Current Employee) - Salt Lake City, UT - November 2, 2016
Meet new people in their homes, learn social skills and customer service. Travel a lot and adapt to different cultures and demands of being on road and out of town. Intelligent people managing with ambitious co-workers in a very fast paced and motivated culture. Keeping a cool head and maintaining customer service while being rushed and under pressure to produce speed with quality in your installs. Love going new places and meeting new people every day.
Pros
Visit different states and meet people from different cultures
Cons
fast paced, high over-head and a little bit grimy industry standards...
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Alder. Our community is ready to answer.Ask a QuestionOverall rating
5
21
4
13
3
12
2
6
1
24
Ratings by category
3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture
Questions about Alder
- What is the work environment and culture like at the company?7 people answered
- What tips or advice would you give to someone interviewing at Alder?7 people answered
- How would you describe the pace of work at Alder?5 people answered
- Has Alder stated providing insurance?4 people answered
- What benefits does Alder offer?4 people answered
- How often do raises occur at Alder?4 people answered
- What is the vacation policy like at Alder? How many vacation days do you get per year?4 people answered
- How did you feel about telling people you worked at Alder?4 people answered
- How long does it take to get hired from start to finish at Alder? What are the steps along the way?4 people answered
- What is the promotion process like at Alder?3 people answered
Alder Reviews by Job Title
Alder Reviews by Location
Discussion topics at Alder
Professional development
Mission and values
PTO and work-life balance
Work from home
Parents and caregivers
Internships and graduate programs
COVID-19 response
Accessibility, Disability and Accommodation
What’s it like working at Alder?