Alder
Happiness rating is 46 out of 100
3.0 out of 5 stars.
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Alder Culture reviews

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Location
United States70 reviews

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3.0Work-Life Balance
3.2Culture

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Found 11 reviews matching the searchSee all 71 reviews
fridaysalelunchfreestartmoneypeoplecare

I loved my coworkers and my managers. The benefits were great and they had awesome

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I loved my coworkers and my managers. The benefits were great and they had awesome team lunch on Fridays and nice parties. I felt everyone there cared about me and I loved the over all atmosphere. The actual work can be stressful due to stressful customers (hatful Karen's) but Everyone was super supportive after tough calls though and were there to help after rough calls.

Pros

Free lunch, good breaks, good work environment, great managers, great benefits.

Cons

work can be stressful, sometimes stressful customers, sometimes customers threaten you
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Not what it seems

The culture seems wonderful at first but toxic management brings the whole company down. They truly didn't care much for their employees, especially during the pandemic.

Pros

Free lunches

Cons

Management
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Alder insights

Based on 49 survey responses
What people like
  • Ability to learn new things
Areas for improvement
  • Sense of belonging
  • Overall satisfaction
  • General feeling of work happiness

Security companies are not the move.

Summer sales culture leads to smash and grab sales. This in turn leads to very unsatisfied customers that you have to deal with. The employees and managers are great people, but the business model is flawed if you want anything more then quick sales.
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Do not work for Alder

Alder does not care at all about the healthy of their employees. During covid they did not let people work from home. Also, there were a lot people there who got covid. Most of them never used a mask or believe covid was real. They will promise your increase your salary but it never happens. They have a toxic culture.

Pros

Free Pizza on Friends

Cons

Everything else
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Great company

Fun place to work as long as you work hard you control your paycheck. A lot of sales driven culture. They help with day to day life in general and do care about your well being
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A company of pretenders

They don’t have real accountants or real HR staff. If you need either department you get screwed. They promise things and then don’t follow through (including pay incentives). Most of the leadership includes sales reps that don’t understand how to run a business. Very toxic culture. If you’re a cool person you’ll probably make friends anywhere you go, even Alder. That being said, you’re better off elsewhere.
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Fun work environment

The culture of the job was really great. People were great to work with. Management was great. Definitely recommend to people who are looking to grown with a company.

Pros

Free lunch fridays. Great bosses

Cons

Short breaks
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Great atmosphere, Great people

The people are great! There isn't any micromanaging going on. Not a whole lot of pressure or people breathing down your neck. But as a tradeoff, the pay is not as competitive as it would be elsewhere. Other than that, I have no negative feelings towards the company. A great place to work and gain some experience.

Pros

Free lunch on Fridays, awesome building, good people

Cons

Low-pay, no signs of advancing
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Always growing

From the moment you start work, you are WORKING. It's fast paced and you are always learning something new. The Managers are awesome (when you are doing what you're supposed to be doing) and always willing to go above and beyond to help. Co-workers are great and sometimes (most times) competitive. The hardest part is the constant change. But, the best part... most of the call center are all friends, so we encourage each other!

Pros

People, Friday Lunch

Cons

No health benefits
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Fun Place

It's a fun place to work and I love the people I work with! The environment here is relaxed but also professional! There are some bad calls because that's just how it is but the good calls with the nice and sweet customer out weigh that every time!
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Fast paced culture with a lot of traveling, yet good compensation

Meet new people in their homes, learn social skills and customer service. Travel a lot and adapt to different cultures and demands of being on road and out of town. Intelligent people managing with ambitious co-workers in a very fast paced and motivated culture. Keeping a cool head and maintaining customer service while being rushed and under pressure to produce speed with quality in your installs. Love going new places and meeting new people every day.

Pros

Visit different states and meet people from different cultures

Cons

fast paced, high over-head and a little bit grimy industry standards...
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Overall rating

Based on 71 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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