Alder Employee Reviews
Review this companyJob Title
All
Location
United States75 reviews
Sort by
Good College Job
Field Service Supervisor (Former Employee) - Orem, UT - June 5, 2023
Indeed Featured review
The most useful review selected by IndeedAlder is great for college students. They are super flexible with anyone's schedule and the work is really easy. The reason I didn't give it 5 stars is because the company is shady and the CEO is a bad person. Easy job but it's kind of a scam.
Was this review helpful?
Horrible management
Sales Representative (Former Employee) - Utah - September 29, 2020
They sell you dreams here. They promise you the world to sign on with them but they never follow through with their word. Alder is a good place to learn how to sell alarms but not a good place to make money.
Pros
Cool sales reps
Cons
Have to hunt down people to get paid what you’re owed.
Was this review helpful?
Alder insights
What people like
- Ability to learn new things
Areas for improvement
- Sense of belonging
- General feeling of work happiness
- Overall satisfaction
Fun experience
Sales Representative (Former Employee) - Orem, UT 84057 - August 14, 2020
Door to door sales and it great and fun experience to help build discipline and life skills to pursue into the future. It takes a lot of mentally focus but the outcome could be beneficial and give you a life you want.
Pros
Money making
Cons
Mentally straining
Was this review helpful?
Overall a decent place to work
Technical Support Supervisor (Former Employee) - Orem, UT - July 9, 2020
I worked in the Tech Support department. My manager and co-workers were all amazing! It can very fast paced and stressful at times as you are constantly balancing on call and off call work.
Pros
Coworkers
Cons
Can be very stressful
Was this review helpful?
Great pay
Installation Technician (Former Employee) - Orem, UT - June 29, 2020
The work day is long and hard, 6 days a week during the summer season. But the compensation makes it well work it. Management is not very involved with their technicians, so it can be hard to get responses from them unless they have gotten to know you personally.
Pros
Pay is good
Cons
Management is not so good
Was this review helpful?
Fun environment
Customer Service (Former Employee) - Orem, UT - June 25, 2020
Supervisors did one on ones to improve or help move up. They offered openings in different departs if you wanted a change of pace. They disclosed any information about the company or events. Very friendly environment.
Pros
environment
Cons
Benefits
Was this review helpful?
Ok
Installer/Service Technician (Former Employee) - Picayune, MS - May 30, 2020
You have no life and have to travel dangerously throughout one day
Have to travel over 100 miles one way and still have to come home. Occasionally you will get a put in a room but some people have families
Was this review helpful?
Frustrating job
Customer Service Representative (Former Employee) - Orem, UT - May 20, 2020
The interview process was really unprofessional, the training was even worse: very incomplete and all over the place. Then they throw you into the call floor expecting you to know everything without giving you the right tools to do your job. If you want to get yelled at by angry customers for 8 hours a day, this is the perfect job for you. Most of customer are right but you can’t help them because of company exaggerated protocols
Was this review helpful?
Awful
Sales Representative (Former Employee) - Raleigh, NC - March 19, 2020
This company could not care less about you from a sales standpoint. My first day on the job I was taken out to location and shadowed one of the seasoned reps on the door for one day, one singular day and that was it. The next day I was told I was on my own and they threw me out there by myself with one day of shadowing at the door. They also make sure to go to the poorest areas and suck whatever little money these people have left dry. Terrible company with awful morals.
Was this review helpful?
It was a mix of okay bad and horrible
Marketing Manager (Former Employee) - Orem, UT - February 9, 2020
There are a lot of things at this company needs to fix when it comes to their teams that they send out their is really good people that help you bit also horrible people their to bring you down
Pros
Upper management is great, we are helping people take care of their homes and families, their welcoming at the start.
Cons
middle management is horrible, almost all the employees are teens and vary immature, big lack of training, their is a big gap in communication with middle management and upper management.
Was this review helpful?
Great company
SALES REP (Former Employee) - Houston, TX - February 8, 2020
Fun place to work as long as you work hard you control your paycheck. A lot of sales driven culture. They help with day to day life in general and do care about your well being
Was this review helpful?
Sinking Ship
Inside Sales (Former Employee) - Orem, UT - January 28, 2020
Inside sales is a sinking ship. No clear vision as to where they want to go. Leads are mediocre at best and the product and service were below par. Compensation was a joke, you could sell security at any other company and be compensated much more. Wouldn't recommend this opportunity to anyone
Was this review helpful?
Great learning experience but beware
Sales (Former Employee) - Nashville, TN - January 7, 2020
They were a good team of people and I learned a lot. However, they were not clear about the way their compensation program worked and I ended up not making nearly as much money as they said I would. In all I would say they are great salesman and to beware.
Was this review helpful?
They will blow smoke up your butt
This company needs A LOT of help. They could care less about their employees as long as they get theirs. Your pay WILL get screwed up GUARANTEED. Why? Because they hire random people as accountants that have zero experience or education in accounting. If you go to management about an issue they’ll just say you’re probably wrong. ZERO benefits, but they always will say “we’re working on it”. You don’t need this stress in your life, don’t work here.
Was this review helpful?
A company of pretenders
They don’t have real accountants or real HR staff. If you need either department you get screwed. They promise things and then don’t follow through (including pay incentives). Most of the leadership includes sales reps that don’t understand how to run a business. Very toxic culture. If you’re a cool person you’ll probably make friends anywhere you go, even Alder. That being said, you’re better off elsewhere.
Was this review helpful?
Study hard and save your money
Door to Door Sales (Current Employee) - Auburn, AL - October 22, 2019
It’s an experience that I never imagined I love it but co works will get on your nerves you just have to get past it and realizes sales makes millions my boss made 22,500 every Friday .
Was this review helpful?
Good starter job.
Retention Specialist (Current Employee) - Orem, UT - September 12, 2019
My time at Alder started really great but after a while I wanted to advance and I was made promises that never happened. As far as promotions they don't want to help you move up in the company. The one thing that made the job do-able was the workers. My teammates were some of my favorites.
Pros
Lunches, Ping pong.
Cons
No advancing, bad management, bad policies.
Was this review helpful?
Working at Alder was very relaxed
Sales Associate (Former Employee) - Memphis, TN - September 10, 2019
Being able to work at alder was very relaxed and complicated at the same time! The place was way to far out but the work environment was great. I wouldn’t recommend the job if you don’t have reliable transportation.
Was this review helpful?
Go getter sales associates will do great with a bit of luck
Security Sales Representative (Former Employee) - Saint George, UT - July 7, 2019
The initial recruiting process was not as forthright as one may desire. It's not just all success. It's hard work but the pay off is huge if one can persist and
Was this review helpful?
Bad place to be
Customer Care Specialist (Former Employee) - Orem, UT - June 21, 2019
Alder is a place of bells and ringing, a place where no one wants to be. Micro managed call center. Everything is watched, recorded. You may start work a happy person but by the time it chews you up you be distressed. Fraudulent sales trading leads to constant trapped customers trying to cancel. People who belong here enjoy bondage, this place feels like a prison. If you can don't enter that place, dont buy there alarms. This is the land of the free and this place leaves it's customers and employees in bondage.
Pros
Fridays
Cons
Bomdage
Was this review helpful?
!!!Worst place to work!!! WARNING TO ALL!!!
Sales Representative (Former Employee) - North Carolina - April 12, 2019
This place is a complete scam. My friend and I worked there for a few weeks and I can say it was literally to good to be true. The manager lied about the job from start to finish. Did not pay any of the guys that started in my group on time. Was placed in very uncomfortable neighborhoods which they never tell you about, someone was literally shoot while out on job next street over. A bunch of smokey mirrors and horrible management. My friends and I left before we got in to deep.
Pros
None
Cons
All of the above
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Alder. Our community is ready to answer.Ask a QuestionOverall rating
5
21
4
13
3
12
2
6
1
24
Ratings by category
3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture
Questions about Alder
- What is the work environment and culture like at the company?7 people answered
- What tips or advice would you give to someone interviewing at Alder?7 people answered
- How would you describe the pace of work at Alder?5 people answered
- Has Alder stated providing insurance?4 people answered
- What benefits does Alder offer?4 people answered
- How often do raises occur at Alder?4 people answered
- What is the vacation policy like at Alder? How many vacation days do you get per year?4 people answered
- How did you feel about telling people you worked at Alder?4 people answered
- How long does it take to get hired from start to finish at Alder? What are the steps along the way?4 people answered
- What is the promotion process like at Alder?3 people answered
Alder Reviews by Job Title
Alder Reviews by Location
Discussion topics at Alder
Professional development
Mission and values
PTO and work-life balance
Work from home
Parents and caregivers
Internships and graduate programs
COVID-19 response
Accessibility, Disability and Accommodation
What’s it like working at Alder?
Learn about Alder in popular locations
Learn about popular job titles at Alder
- Companies
- Manufacturing
- Alder
- Employee Reviews