Alder
Work wellbeing score is 61 out of 100
3.0 out of 5 stars.
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Alder Employee Reviews

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United States75 reviews

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3.0Work-Life Balance
2.8Pay & Benefits
3.1Job Security & Advancement
3.0Management
3.3Culture

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Good College Job

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Alder is great for college students. They are super flexible with anyone's schedule and the work is really easy. The reason I didn't give it 5 stars is because the company is shady and the CEO is a bad person. Easy job but it's kind of a scam.
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Do not work for this horrible company

When we were originally approached by Alder, they were very accommodating and said all the right things to get us to come out. My wife and I packed up and drove across the country because we believed we were working for honest, good people. But the nightmare started as soon as we got there. We were not getting paid for the sales we were making. They promised to pay weekly on sales that were made the previous week. We went a month without being paid even though I was Making at least 4 sales a week. WE WERE NEVER PAID FOR HALF MY SALES!! This company also picks favorites. Do yourself a favor and never work for them.

Pros

None!

Cons

Picks favorites, doesn’t pay on sales, never follows through on promises
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Alder insights

Based on 53 survey responses
What people like
  • Feeling of personal appreciation
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Overall satisfaction

Great Work Family

Alder is a very fast paced environment. As a newer company, Alder is constantly changing. What got me to really enjoy my time at Alder were the people I worked with.

Pros

Free Lunch Every Friday

Cons

Constant changes to rules and guidelines
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nice paying job

I really liked this job when i first started, and i got very good paychecks every week and having my husband working with me there was a plus. i was able to pay rent and bills and have money left over.

Pros

free lunch every friday

Cons

no breaks for scheduling specialists
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We are highly motivated sales people.. there are always sells completions for vacation or other awesome incentives. Our culture is team oriented

I’ve always been a entrepreneur in high school I started a mobile detailing company which grew rapidly. I owed 4 trailers and trucks w 14 guys I trained and managed also took care of all the business behind the scenes.. such as pay.. hiring.. buying product and equipment. Etc. I have always done sales and have always been extremely successful in the sales world. In the alarm industry I did all of the licensing and permits for our team to go sell in whatever city. I also have trained hundreds of new sales people who have used what I taught them and been highly successful.

Pros

Great money and great relationships

Cons

Having to move all over the country to work
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Fun work environment

The culture of the job was really great. People were great to work with. Management was great. Definitely recommend to people who are looking to grown with a company.

Pros

Free lunch fridays. Great bosses

Cons

Short breaks
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Did not follow through with commitments

They were a little shady when it came to pay. Not Happy with how they tried to fix it. They didn't make me feel like I was valuable to the company at all. They just use a representative and then let them go. do not keep employees very long because they cant keep them happy.
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Good work place

Overall it’s a good place too work. 6 days out the week one day off. Get 40 hours a week witch is great. Feel like I could be working somewhere getting paid much more and enjoy what I’m doing.

Pros

Get enough hours/ paid every week

Cons

Short breaks
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Only way to advance was to get on the good side of someone important

Friendly people, free lunch on fridays, free swag on occasion. Pay seems too low for the work load they are asking. If your paycheck gets messed up they'll never fix it. Training is poor. Any chance for advancement comes from being friends with the people in charge. The only people valued at alder are sales guys.
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Terrible place to work.

I’ve worked at other call centers before and non of them are perfect, however Alder is by far the worst. The turnover rate is so high that we were pulled out of training early to get more agents on the phone. There is no support from the supervisors. The supervisors have no management training and are all punk kids. I constantly overheard the supervisors and employees talking about how much they hated their jobs, and even though it was a very small call center I watched people quit each day. By far the worst company I have worked for.

Pros

Pizza on friday

Cons

Management, job environment, low pay
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Good company and will teach you a lot about communication, although very demanding hours.

The company is growing and a very good career path for a lot of people, they will teach you how to communicate with people better then most organizations. Although they have a very demanding schedule.

Pros

Good money, good skills to learn

Cons

Demanding hits and work schedules
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Working at Alder

Great place to work in and get your career going. There is always a lot going on in an environment like Alder's that requires all hands on deck. That means we all get to learn a lot as well.
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Not a good place to work if you aren't a sales rep.

This company doesn't believe it supporting the staff. Anything the staff needs to boost morale, create incentive and and generally do their jobs is not given. Managers who fight for the employees get fired with no notice. The bottom line is the only thing executive managers care about.

Pros

none

Cons

very oppressive, disrespectful office
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Would not recommend unless you need sales exp

Typical day starts around 10-11. Meetings are uneventful and range from 2 min to 45 min. Most of the "meetings" are just pep talks and nothing is actually said. Money is great if you consistently sell. Management is casual, but not in a good way. Everyone talks like a frat boy. They also promise a lot of things at start to get you to work for them. Make sure you get everything in writing I did not and they didn't give me even a quarter of what they promised.

Pros

Relaxed with time off if meet sales goals. Contractor so tax write offs

Cons

required "meeting" pep talks, No benefits, Unproffessional( Too lax )
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Growing pains but the good kind

I love my job with Alder. Is it without some frustrations? No. Alder is a young and rapidly growing company that with growth comes some growing pains. But the best part of Alder is the fact that there is a huge opportunity. Grow with a company where you can influence things for the better.

Pros

Oportunity for growth. Challenging. Fun with great people.

Cons

Rapid Growth, large expectations
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Everyday at Alder

A typical day at Alder went like this, you would take an average of 50-60 customer service calls. If there were no calls or very little availability time, you would work on packaging packets for the sales men. You were constantly doing something so there was not time to slack off. You could talk to your co workers but only if there was nothing else to do. They provided food and gave the workers apparel when certain goals or competitions were completed. In all honesty, I loved working there because you were busy and the environment was really enjoyable. The most difficult aspect of the job, was the repetitiveness everyday. I would recommend someone to work there but not for the wage that they offer.

Pros

Free Friday lunches.

Cons

No beneifts, low wages.
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I Do not Recommend

Terrible communication.. Management could be much better Don't feel appreciated Most of the sales people just lie and rip people off Just a terrible place all around

Pros

None

Cons

Everything
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Not worth it

honestly don't waste your time here. They have no thought of personal time and will send you everywhere in the state and care not when you get home. You will have to call in for numerous issues and have to wait on hold for up to but not limited to 1 hour, for something that only takes 5 mins to take care of. Others had been there longer and thought it would change for them over time... nope different day same treatment same pay. I left the company with 4 other technicians because management basically swept our complaints about being paid per job after they took us off of hourly. Join at your own risk.

Pros

company car

Cons

Everything else
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Awesome Company to work for

Out of all the Security Companies, I truly believe Alder is the best one out there. They are constantly trying to improve and innovate new products for security of your home and business. They treated me so well and they train there employees like non-other. Full stars all-around.
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Very productive

Productive but no room for growth. I come in to this company with nothing and the opportunity given has been greatly appreciated. Only problem is when it comes to looking forward to having stability outside of work, the fact that I depend on work to make that possible and its not happening increases my desire to want for better.

Pros

Quality work and equipment

Cons

No benefits at all, no paid holidays, No PTO
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Extraordinary Work Experience

As a current employee, I have found Alder to provide outstanding work experience. From honing communication skills to learning multifaceted computer skills, to finding opportunities to reach for my best, Alder has provided me with unprecedented opportunities. Alder is a fast-growing company with unusual opportunities for personal advancement and leadership. For those who truly invest in the experience, giving their best, meaningful recognition and genuine opportunities do follow. I've also very much appreciated and enjoyed those I work with, as there are great opportunities to develop meaningful friendships and working relationships here. The hardest part of work at Alder has been the fast-pace of work and the steep learning curve involved at the outset. There is, however, great support offered and no day is ever boring! The most enjoyable part of the job is truly making a difference--for customers, for colleagues, and for the work that needs to be done. I would whole-heartedly recommend working at Alder to anyone wanting to grow, learn, and make a meaningful contribution in their work.

Pros

Always something new to learn; can really make a difference

Cons

Currently no benefits available
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Overall rating

Based on 76 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

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Discussion topics at Alder

Professional development

Mission and values

PTO and work-life balance

Work from home

Parents and caregivers

Internships and graduate programs

COVID-19 response

Accessibility, Disability and Accommodation

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