Paralegal Specialist (Former Employee) – Melville, NY – October 23, 2018
Seems someone is leaving every week, and then they take weeks to hire someone to replace. Then work gets back loaded for weeks. Very understaffed. No raises at all, only then yearly annual raise which youd be lucky to get .50 cents.
Financial Analyst (Current Employee) – Atlanta, GA – November 1, 2018
Opportunities available for those willing to work, Management is open to new ideas from employees, flexible work schedule, philanthropic efforts available and other extracurricular activities and events
Great for entry level experience. No perks. No incentives.
Bankruptcy (Former Employee) – San Diego, CA – October 14, 2018
AP is excellent for getting entry level legal experience, but do not stay for too long. The work can be very stressful, as the nature of this business is based upon speed, turnaround times, and court mandated deadlines, which are closely monitored by management. This leads to micromanaging. The average hourly employee raise is between 0% and 2%. This amount is so low that it fails to keep up with the annual rate of inflation, so the longer you work here, the more money you will lose. A 401k is offered, but with no match. Health and Dental are minimal.
Additionally, the pay is extremely low in comparison to other local legal or mortgage related businesses. This is why they hire a lot of entry level candidates with no legal or mortgage related experience. The low pay creates high turnaround, as the more skilled and capable people are able to move on to a better paying job within 2 years or less, while the less skilled will often remain.
There is little to no formal training. Training consists of sitting next to someone watching them perform the task while taking notes. There is some online mandated training, but it's focused on HR or client mandates, and are not related to your day to day work.
There are no perks for hourly staff. There are no bonuses. There are no merit based incentives. They do not even provide basic quality of life perks such as Kleenex or basic over the counter medicines during cold or flu season, or on site flu shots. Work spaces are very cramped, with three people are often set up in a cubicle designed for two. The plastic cutlery ismore... the thinnest and cheapest available. The indoor break rooms are also extremely cramped, but there are outdoor tables with little to no shade. Most people just eat at their desk, which means your constantly smelling and hearing someone near you eat. The room designated for nursing mothers is constantly being treated for roaches. For about 175 on sight employees, there are only 30 parking spaces and about 8 toilets. There are often lines to use the restrooms. The bathrooms have little to no ventilation.
The IT infrastructure is extremely unstable and often crashes, resulting in people getting sent home early on a regular basis. The firm also went cheap and dropped Adobe in favor of a program called Foxit Phantom. This program is horrible. Every time you close a PDF file, this software will freeze. You have to close it out manually using Task Manager, otherwise it will take forever to close on its own. Once your PDF is closed, then you get a pop up box for a crash report, which you of course have to close out. What used to take one mouse click become an unnecessarily over-complicated and drawn out process overnight. When Adobe Acrobat becomes a perk when looking for new employment, you should probably reevaluate your software choices.
Overall, the moral of staff is very low. However, this would be a good opportunity for someone with little to no experience or for someone just getting into the job market. AP makes it clear abundantly that you should not stay here long, as your rate of pay will not significantly increase from your time of hire, regardless of your performance.less
Flexible hours and casual dress.
No perks. No bonuses, little chance for promotion. Annual raises are pennies. Terrible parking.
Operations Specialist I (Former Employee) – Atlanta, GA – July 25, 2018
Management doesnt explain how to work the basics of the company such as clocking in a clocking out on there time system. I basically had to learn on my own where to find it and how to use it. I was told that I was not allowed to take a 15 minute break unless I clocked out. The pay is not enough to live in the area. Its definitely not enough if you sign up for the expensive benefits they offer which are not available to you until after your first 60 or 90 days. You have to wait for you vacation time as well.
Legal Assistant (Current Employee) – San Diego, CA – July 20, 2018
Was promised room to advance when I was hired, none actually exists. It's nice to be able to come in early and leave before rush hour traffic. Pay is not compensatory with the high volume of work and level of stress caused.
Accounting Specialist (Current Employee) – Atlanta, GA – June 20, 2018
The company does not pay their employees very well and they do not like to promote people for the right reasons. It is about who you know not your performance. They promote their friends and give raises to people they like and keep the good employees down.
The Company is still trying to move in the right direction, but it gets worst every year.
Specialist (Former Employee) – Atlanta, GA – June 16, 2018
This company has too many friends and family members in positions they make up. If you don't go out and play, then they won't pay. We lost so many great employees because of this. The turn over rate is horrible.
Free lunches and Team Building
Healthcare and Dental Benefits are horrible. Management is horrible as well now.
Very secretive regarding systems, work flow and work volume. Management provides little to no direction or goals.
Senior Associate (Former Employee) – Atlanta, GA – June 8, 2018
Management provides little to no training and no reviews or goals when asked specifically. They are very secretive about their reporting system and seem to have a click culture in management. You are either in or out and it is not based at all on work performance. Decent pay, but watch our if you are on the higher end of the pay scale. They will use your knowledge and experience to train other staff and then hire someone younger for less money and boot you right out the door.
Foreclosure Specialist II (Former Employee) – NY – May 11, 2018
The job itself was OK. My supervisor was a cool person, but she was put under so much pressure by management, who had no idea how anything actually worked, that she was miserable, and was difficult to approach. A lot of people left on their own terms or were fired in my 6 month work period. There were issue with management talking about other employees behind their back. Overall, management was very unprofessional. They didn't know how to handle issues
Level 2 Help Desk Support (Former Employee) – Atlanta, GA – May 4, 2018
AP is a nice place to work but watch out how you conduct yourself around certain people. they have HR on speed dial and if you do anything that is even deemed inappropriate in their eyes they will boot you out the door in a heartbeat. they try to have a fun environment but with the massive firings they have been doing in the past 6 months, job security and pay raises are at a minimum. They do try to keep up with the latest technology though, and the IT team was great to work with.
Manager (Current Employee) – Atlanta, GA – March 6, 2018
Was a great place to work until the CEO begin to buy up smaller firms through out the country without doing the proper due diligence. Now the firm is working in too many systems and training is not up to par. As a result we have poorly trained staff, managers with no direction and an IT team is unable to finish any projects.