Every day was a new adventure and challenge. One would never know what he or she was walking into, so it kept the job interesting. The hardest part about the job was learning the system/platform. It was very customizable, so depending on each client, different features were approached in different fashions. Each client also provided different services so learning all aspects was important. I enjoyed the flexibility of working from home with the occasional need to travel. I visited more places in my two years of employment that I had in my lifetime to date.