Alex Brands Employee Reviews

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3.0
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Stress
Director of Credit and Collections/Consultant (Former Employee) –  Canton, MIMarch 23, 2018
Very long hours are expected 7 days a week. CFO calls any time of the day or night if he has a question. Expected to be on call at all times. Additional training needed for senior employers
Pros
No dress code
Cons
No work life balance
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3.0
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zzzz
Controller (Former Employee) –  Fairfield, NJMarch 1, 2018
Fun company to work for. Good products but is a tough industry to compete. Good compensation but limited resources due to size of company. Good people but need formality.
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2.0
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beware
Assistant Manager (Former Employee) –  Fairfield, NJFebruary 22, 2018
it is a great culture and fun place to work. hard to not enjoy when you are dealing with toys! the co-workers are great. the management - do not trust. they lack leadership and strategic thinking. they do not balance their budget from the top and within their departments. i saw a lot of wasted dollars. had they managed their budget and not threw away money into needless projects they would be a profitable company. lots of big opportunities that are missed.
Pros
co-workers are great
Cons
lack of leadership - not trustworthy
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3.0
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fun place
Logistics Specialist (Former Employee) –  Fairfield, NJFebruary 9, 2018
big turnover. no health insurance unless you pay for it.
great discount on products. Most of the people in the office are friendly. Great location and nice building
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1.0
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Management needs work.
Customer Service Representative (Former Employee) –  Canton, MIDecember 5, 2017
The company is not a bad place to work. I enjoy working with the customers, sales reps, and other departments. Things can be difficult in customer service, as the director (that is what they call the manager of customer service) doesnt really know how to be a boss. There are times she can be extremely negative, not only with her own team, but with other departments as well. That creates problems and hostility towards customer service. She just doesn’t know how to articulate her frustrations with people, and there are times where she is just downright nasty. If you can tune that out, this isn’t the worst place to work. She just makes it impossible.
Pros
Cool people. Learn cool things about toys. The customers are cool. Smoke breaks.
Cons
Everything not listed in the pros.
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4.0
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Workplace at Alex
Credit Manager (Former Employee) –  Canton, MINovember 13, 2017
Working with customers in two different systems since the company has not merged systems when they purchased another company.

The work culture was divided between customer services and accounting since of how the office was set up. The Accounting Department was moved to New Jersey in March 2017.

The hardest part of the job was a new computer system that was implemented without having all the elements needed to do our jobs.

The enjoyable part of the job was working with all the different people and departments both inside and outside the company.
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4.0
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Great Company with a Tough Culture
Customer Service (Former Employee) –  Canton, MINovember 2, 2017
Due to a constantly changing management team, there is a lot of unrest among employees. It's a great place to work because the people are nice and the benefits are amazing but you have to be able to let your work speak for itself and adapt to a constantly changing environment.
Pros
People
Cons
Work Culture
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3.0
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A good brand to have on your resume
rather not say (Current Employee) –  Fairfield, NJJuly 17, 2017
The staff is the best part about working for Alex.
The salary is just not suitable for today's economic living.
Really hard to get advancement because most management teams have nothing to scale the workers performance and milestones off of.
Pros
You're not micro-managed, and understanding of family issues
Cons
Low employee expectation, low pay, no advancement, minimal raise and or no bonuses.
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5.0
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awesome
Customer Service Rep / Import Specialist (Former Employee) –  Canton, MIJune 14, 2017
This is a wonderful place to work. The staff is fun, professional, and family friendly.Everyone works as a team. They are the most dedicated group I have ever had the opportunity to work with.
Pros
Fun
Cons
n/a
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3.0
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Out of date policies and proceedures
Senior A/R Representative (Former Employee) –  Canton, MIApril 17, 2017
Calling on past due commercial and Mom and Pop accounts. Collecting payments via credit card by phone. Account reconciliations via posting credits and/or debits where necessary. There was nothing hard about the job. Follow up is the key to my success.
Pros
Flexible hours
Cons
Department moved back to NJ
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3.0
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pruductive
flork lift driver (Former Employee) –  Keasbey, NJJuly 22, 2015
Alex Brands is a company good and important to me gave me many opportunities.

many respeco with my coworker

paul manager is very good person and respects its workers
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3.0
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Fast Growing Company
Anonymous (Current Employee) –  Fairfield, NJJuly 8, 2015
Rapidly growing company however not eager to teach or move employees that have been with the company for years. Compensation for taking on additional responsiblities of another job not recognized.
Cons
half hour lunches, no room for growth
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Overall rating

3.2
Based on 13 reviews
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