Fire everybody in direct management and above. Replace with people that know what they're doing and actually care.
Alignments new plans is care for all the members everywhere, but what is the company doing for the member's that are in homeless shelters in LA? Why are they being excluded from the care they deserve? We currently now have a 24/7 access to care and even the opportunity for providers to drive to members, EXCEPT those that are in LA. I would like to keep it fair to ALL member's despite their locations or financial situations.