PRSC (Former Employee) – Chicago, IL – May 17, 2018
I really enjoy my time at All American, like any position there were plenty of obstacles, but with the help of the supportive staff they were overcame. The residents were a bit of a handful at times, but nothing unmanageable.
Social Service Director/Admission Coorinator (Former Employee) – Chicago, IL – May 7, 2018
It was my first 'real job' and I loved working with the residents. I went from a Psychosocial aide to Director of Social Services. I had a wonderful supervisor who became the Administrator and she knew my potential. It was nice environment but stressful at times because I worked with mentally ill/substance abuse residents. I got to see the good, bad and the ugly being an aide then going into management. I didn't like the fact that I had more paperwork then time with the residents. I enjoyed facilitating groups, making my own topics/assignments, going on outing, having residents birthday parties with a theme, talking with the resident and being there for them.
Director of Nursing (Current Employee) – Chicago, IL – March 30, 2016
This facility is a skilled nursing home with a mental illness population. Bed capacity is 144 beds. A typical day includes facility rounds, morning meetings, Staffing and scheduling for 24 hour coverage for nursing. Review of dashboard to follow-up on 24 hour report along with any other electronic documentation. Behavior monitoring with interventions to deescalate inappropriate behaviors. A diverse staff of different ethnics. Part of a team that provides quality care to the residents we serve.
Partial payment for health care and mathed 401k investment.
Housekeeper (Former Employee) – Chicago, IL 5448 N. Broadway – February 26, 2013
along with the every day routine,there were always daily challenges, floods were regular,resident behaviors,cleanups of bodily fluids and of course the every day interactions.It was a beautiful experience for the residents and myself!
We have good annual health surveys. Our last survey was 0 tags for the annual health survey.
Assistant Administrator (Current Employee) – Chicago, IL – February 24, 2013
I make QA rounds through out the day mainly focusing on safety and compliance. I have 20 plus years of managing staff. I have learned that the Nursing Dept. is your largest challenge and reviewing the medical records often to make sure that nursing as well as social service issue are followed up on can provide you with a good Annual Health Survey. The hardest part of the job is maintaining and getting employees to stay focus on the mission. However constant in-service and building a sound relationship with the employees is a necessity. I like working with people and I so love working with the residents and being in a position to help them. It gives me great joy when I can solve a problem that a family or a resident may have had. It definitely keeps down IDPH complaints. Just a note to say that the facility has had no IDPH complaint findings in 2 years with (4) complaints surveys.