Customer Service Representative (Former Employee) – Columbus, OH – July 16, 2018
I went into the position with high expectations only to find that they want you to lie to customers to get good surveys. It doesn't matter if you perform your duties, if a customer does not like the response you have to give them (due to protocol) and you get a bad survey, you are penalized.
Payment Solutions, CS5 (Current Employee) – Draper, UT – July 16, 2018
We have a completely new building here in Draper UT that just barely opened last month, and it is awsome! Since this company is new to UT there is going to be a lot of potential for advancement, and many growth oppertunities. The benefits are good, the pay is decent, the trainers are informative, and management is knoledgable. The culture is competitive, but fun and exciting at the same time. Overall I would definately recommend working here.
We get to set our own schedules in my department
The building isn't completely finished sinse it is so new.
Customer Service Advocate (Current Employee) – Westerville, OH – July 14, 2018
A great place to work for and it's almost a home away from home when you have worked with the same people for years. If you are looking for a place that values you as a person and you want to work and grow with the company apply.
Collections Representative (Current Employee) – Salt lake city – July 12, 2018
I love love love ! ......Alliance data! Alliance data is a 5 star company across the board! The culture, benefits, & compensation is rewarding however the management and teams are always there for your success ! There’s a full lunch room , workout room, & not to mention the beautiful views and brand new building ! A healthy mind and body is so value and included in our daily life at alliance ! Once you come to alliance youll never want to leave ! I am great full to be apart of alliance data!!!
Customer Service Representative (Former Employee) – Columbus, OH – July 10, 2018
Alliance data was a good company to work for. The benefits were great and the training was outstanding. My supervisor worked with me directly, and at times there wasn't that much business to get through each day.
Customer Service Associate (Former Employee) – Westminster, CO – July 6, 2018
Its great for a temporary job if you can handle poor management, training that barely applies to your job, and being verbal harrased on a daily by customers. It can be very stressful over time and you take the hit as an employee for cannot reviews
Working for alliance data as help me grow in many ways, I am currently still employed with the company, the hours at this time are not flexible enough, I enjoy working with customers and answering questions that best fit our customers needs. I work really hard at meeting all of numbers every mouth and enjoy power hours and winning rewards.
Collections Agent (Former Employee) – Westminster, CO – June 27, 2018
Alliance has great benefits and the best work life balance. Flexibility with schedules unlike any other place I have worked. They also offer gym reimbursement and discounts on healthier meals in the cafe to encourage healthy living
Customer Care Specialist (Former Employee) – Columbus, OH – June 26, 2018
Great place to work. Friendly environment. Family oriented. I loved going to work and my work family. Career advancement. Great food and charitable funding. Human Resources and supervisors always there to help when in need outside of work
I used to love working at Alliance but in the last year or so the company has gone downhill. They've promoted apathetic people who don't care about their employees and are only concerned with not getting fired. If you need a job and can handle long hours and stress, it's great. Flexible hours, good benefits, pay should be higher. I wouldn't not recommend it but I'd say be careful.