If you can handle the stress, you'll do well.
Customer Care Associate (Former Employee) – Lenexa, KS – September 28, 2018
You take phone calls all day in a cubicle about people's credit cards. They often don't know much about credit, and can be very hostile and rude and aggressive. The culture and company are good and they try to make everything else good as the work itself is less than stellar, but I couldn't handle the stress and anxiety involved in working there. If you can compartmentalize well and not get stressed easily from people coming at you in an aggressive and hostile way, you'll do well, but it wasn't the job for me. There's also a lot of tracking of your work and how your 'metrics' stack up to other people, it can be stressful in that way too.
Consistent schedule, good pay
Stress, metrics and standings