Allied Universal Employee Reviews
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Areas for improvement
- Sense of belonging
- Trust in colleagues
- Support from manager
Management is bias
Control Room Officer/Weekend Supervisor (Current Employee) - Ashburn, VA - August 18, 2020
Indeed Featured review
The most useful review selected by IndeedManagers do what they want for who they want. If the manager does not like you they will look to fire you or make work conditions hard.I enjoy a pretty steady schedule but often asked to be a team player with nothing in return.
Pros
8 hour shift
Cons
Pay, Hard to get time off.
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Official response from Allied Universal
August 20, 2020Thank you for taking the time to provide us feedback. We’d love to learn more about your experience and how we can improve. Please provide us more information at aus.ethicspoint.com or call 1-888-260-5948.
Its Fine
Client Value Manager (Former Employee) - Houston, TX - September 16, 2021
Everything is OK Here but there is a lot of upheaval due to the constant devouring of other companies. My supervisors have all been excellent and I was decently compensated for my time, but there is constant ties to the work even when not in working hours.
Pros
None
Cons
None
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Counterproductive workplace, expected to work for free specially if you are an hourly supervisor and get constant phone calls while off duty
Account Manager/ Security Senior Coordinator (Former Employee) - Winslow, NJ - September 16, 2021
Counterproductive company, management expect you to answer your phone even when you are off duty and you get paid hourly so if you answer your phone you do not get paid yet you have to fix the problem or then the hammer of justice will fall on you.
Pros
Nothing
Cons
Extremely low wages to the demands the employer has, barely any sick time, no vacation, no PTO, terrible benefits
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Good place to work
Fire Officer (Current Employee) - Avon, OH - September 16, 2021
Love the job, but they will hire anyone. This can be a bad thing when your job requires teamwork. Management at my branch is good. Not to many cons to report. A lot more pro’s.
Pros
Vacation. Pay.
Cons
Hire anyone
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Depends on the location you are posted
Security Officer (Current Employee) - Philadelphia, PA - September 16, 2021
Allied secures multiple location but the unarmed locations are not worth the headache. Management is biased, supervisors are lazy and expect you to do their work for them. They change your schedule daily to fit their needs to make their job easier and yours harder. If you have children, they dont care; if you have to pick them up from school or if you don’t have a baby sitter they expect you to be at work when they say so until they say so.
Pros
$0.50 raise every January, union
Cons
Management, supervisors, pay for a parent isn’t enough to miss so much of your child’s life.
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Not worth it
Access Control Facilitator/Security Officer (Current Employee) - Indianapolis, IN - September 15, 2021
Benefits suck. Company does not care about you and there is no growth. Pay could be better. Trying to get ahold of the allied office is impossible. But where I’m placed at to work I have a great team and nothing bad to say about them. Allied as a whole could be better for how big of a company they are
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ok place
Security Officer (Current Employee) - Tampa, FL - September 15, 2021
Not the best place to work since you are just another number. frequent pay issues. Management is not always readily available to help you.
Pros
Easy money
Cons
Constant pay issues
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Good job for student
Security Officer (Former Employee) - Roanoke, VA - September 15, 2021
Great job for a student or someone who enjoys sitting for 8 to 16 hours. No opportunity for advancement. Management and coworkers were the best part of the job. Nothing really good or bad to say...just wasn't for me.
Pros
Friendly mgr and coworkers
Cons
Low pay, long hours
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Great job if you're in school or need a simple job that pays.
Security Supervisor/Officer (Former Employee) - 700 S. Flower - September 15, 2021
I use to work with ABM but then they transitioned to UPS then Allied and have been in security for atleast a decade. The office is terrible because you constantly have to remind them if you're taking days off, taken a sick day and need sick pay, need shift(s) covered, need new uniforms, etc. The list goes on. Allied keeps growing and absorbing other security companies and gaining new accounts but unfortunately they fail terribly in growing and improving their office staff.They fail to retain exception security officers who've had massive potential and regularly lose them to their clients. As a result the empty position gets filled with someone new who barely meets the minimum requirements.If you need a job that pays and is always in demand then join Allied. But if you want to grow within the company and feel valued, look elsewhere.
Pros
There's usually always a shift available somewhere.
Cons
Terrible management, little to no response from the office, have to constantly remind the OPS & Client Manager about coverage and day off requests/ sick days.
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Stay away
Security Officer (part-time) (Former Employee) - Cedar Creek, NC - September 15, 2021
I worked at Allied universal for a little over a year after having 2 previous years of security experience. This company is terrible. The pay is bad (10$) for the largest security company In the world. They sent an email to all their flex guards that their pay would be reduced. The training was horrendous, would get drilled by the client on not knowing how to do things that the supervisor never showed us. But the worst part was the truck gate. Standing around for 12 hours, rain sleet or snow checking in and out trucks when you should be able to do this from a building. The employees for the client we were working along side were making 17$ while we were making 10$ and being the first to get blamed if something went wrong while suffering worst working conditions. The best part about this job was that I worked part time. All the fulltime employees ending up quitting within a year and I met several. Also spoke to several employees at other sites, even at better sites there was a lack of decent pay and benefits. Bad security company trying to monopolize the industry.
Pros
Security Guard License
Cons
Lack of Training, Lack of Leadership, Terrible Pay
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Egregious Job and Management
Security Officer (Former Employee) - Cherry Hill, NJ - September 15, 2021
The management will say whatever they need to in order to get hours out of you due to them being severely understaffed. High turnover rate since the pay is terrible. You’ll put out almost $300 to get the job between the license, fingerprints, and applying for the license. There supervisors do not communicate so you could be told by multiple to go to different areas and they just expect you to do it.
Pros
Hours to pick up
Cons
Understaffed. Pay. Communication.
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It's a job, almost impossible to get fired.
Security Officer (Current Employee) - Stockton, CA - September 15, 2021
The company hires just about anyone so your coworkers are hit and miss. The pay is low, so you must weigh risk vs reward. This job can be easy at the right site, but theres sites that pay minmum wage expecting you to get hands on with people.
Pros
Pay
Cons
Depending on the site it can be terrible.
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Great company to work for.
Site Supervisor (Current Employee) - Cranbury, NJ - September 15, 2021
As security companies go, Allied is a much better company than the other agencies in New Jersey. The pay is better and the management treats you like a human being. Top notch organization.
Pros
Room for growth.
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It’s a job but not a good one
Security Guard (Current Employee) - Valley Stream, NY - September 14, 2021
Management is horrible and fails to keep in touch or relay information effectively . When trying to reach out to management they must be called multiple times before reaching back to you
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ok
Allied Universal Security Officer (Current Employee) - El Paso, TX - September 14, 2021
Management is terrible with schedules all over the place. It’s take them so long to find a new person to cover up a shift leaving us to do 12 hrs shifts back to back with 0 communicate on both ends.
Pros
None
Cons
No breaks, no communication
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Surviving job
Security Officer (Current Employee) - Corpus Christi, TX - September 14, 2021
Is a low pay job, no to many opportunities for advance, PTO/Sick days after one year. 40 cents raise after two years. Supervisors are unpolite, they aren't train properly.
Pros
Is a job
Cons
No flexibility, low pay, PTO after one year.
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Great entry-level job for college students.
Security Officer (Former Employee) - Andover, MA - September 14, 2021
I was able to work and go to school full-time while being a security officer at this company. Great for students at lower-key locations. Higher-paced locations may be more challenging. OT opportunities are great.
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Okay place to work
Allied Universal Security Officer (Former Employee) - Phoenix, AZ - September 14, 2021
Easy to get hired. Management could use an overhaul. Good first security job. Gets experience and it is easy to commute to. Co-workers were the best thing about the job.
Pros
Paid lunch
Cons
Had to take lunch at your station
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Cons
Security Guard (Current Employee) - Seattle, WA - September 13, 2021
The companies supervisors and higher upIs the worse. They overwork you and underpay your. Not to mention they do not have their employees back when the time comes for them to back their security guards up. The management is super rude.
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Decent Job
Security Officer (Current Employee) - Pittsburgh, PA - September 13, 2021
The company offers sites all over in different cities and townships. They keep you educated and offer advanced opportunities. Flexible and decent place to work
Pros
Flexible
Cons
Na
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Other companies pay better.
Security Officer (Current Employee) - Worthington, OH - September 13, 2021
It's an easy but toxic job. Low pay. They lie about benefits, job flexibility, and vacation to get you in the door. It's very much a boys club where the dumber you are the more likely you are to be a manager.
Pros
Easy anyone can do it.
Cons
Everything else
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