Allstate Insurance Employee Reviews

Great management and work to growth. Great company to build your skills. The employees are friendly and always open to assist when you need assistance.

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High work load

Casualty Claims Adjuster (Current Employee) - Atlanta, GA - November 30, 2023

Very high work load leads to poor work/life balance. The one good thing is how much PTO we get (20+ days depending how long you’ve been with the company). But the job itself is very high stress.

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Productive and fun place to work

Allstate Insurance Agency Manager (Former Employee) - Meridian, ID - November 30, 2023

What is the best part of working at the company?Great agency owner and great coworkers and loved the customers.What is the most stressful part about working at the company?Software used by Allstate and the support for the software What is the work environment and culture like at the company?Family oriented agency with strong team environment What is a typical day like for you at the company?The job is to sell policies with the best coverage at a fair price. This meant spending time on the phone

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Not good

Sales Associate (Former Employee) - Fairfield, CA - November 30, 2023

They closed down because of employees that didn’t want to do their job but were annoyed when I tried to sell because it made them look bad. Work environment got hostile.

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Was great back in 2018 2019

Sales Associate (Former Employee) - Columbus, OH - November 29, 2023

I worked for a few different Allstate Agencies for the last 5 years. It was great before the pandemic but has gone downhill since. I made less money each year until it settled at around 45k to 50k per year. The work load increased over those years while the pay decreased.

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Allstate Insurance insights

Based on 3,857 survey responses

What people like

Supportive environment
Time and location flexibility
Ability to learn new things

Been great so far but we shall see

Market Sales Associate (Current Employee) - USA - November 29, 2023

Provided extensive training, decent pay, decent benefits. Provided a list of leads, expect you to quote friends and family. We shall see how it goes in live production.

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Allstate offers you a lot of room to grow and if you are a hustler you will make money

Licensed Insurance Agent (Current Employee) - Fontana, CA - November 29, 2023

What is the best part of working at the company?Benefits and realistic tasks and great work environment What is the most stressful part about working at the company?Amount of calls in a day and customers been impatientWhat is the work environment and culture like at the company?It’s easy going and very positive What is a typical day like for you at the company?Follow ups,calls, processing documents for underwriting and sales

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Great company to work for!

MSA (Current Employee) - Oklahoma - November 29, 2023

Allstate is awesome to work for! They genuinely care about their employees. They offer outstanding benefits that are better than any other company I've worked for!

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Agency Owners are great, Allstate corp is not

Producer (Former Employee) - Novi, MI - November 29, 2023

Allstate as a corporation is in rough times and wants to drive agents out. Most agency owners are great with varying pay structures. Allstate’s decision makers really have no clue about what goes on in offices and makes bad decisions.

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Fair workplace

Manager (Former Employee) - New Jersey - November 29, 2023

Not nearly what it once was - it has gone from a true industry leading insurance company to more of a data analytics firm. Almost 100% remote work environment loses something for the employee

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Poor Leadership & Communication

Finance Officer (Current Employee) - Northbrook, IL - November 28, 2023

This company does not train its employees. They expect you to train yourself. That doesn't work at all in a huge company with a unique culture and way of doing things and mistakes while you are trying to figure it out on your own are treated like you blew it and you get downgraded for things that you were never advised about. It is difficult to get answers to questions and if you ask again, you're told "we discussed this."

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Very unorganized

MSA (Current Employee) - USA - November 28, 2023

Leadership with Allstate really needs to be reevaluated. It is very clear that employees are disposable & not appreciated. Turnover is insane in this position.

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great customers

Sales Associate (Former Employee) - longmont co - November 27, 2023

its fun to build customer relationships, you work for the agent, not the company so the benefits are up to them. I was unable to move higher within the agency I was with, but I see how it could be easy to do

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It was ok

Customer Sales Representative (Former Employee) - Florida - November 26, 2023

My particular office was great to work for until you had life changes and needed to leave to better your own personal life. Management staff got very spiteful.

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Not Bad! Lots of Work.

Adjuster (Current Employee) - Atlanta, GA - November 25, 2023

Decent Job with good training. Lots of work! Not a lot of work life balance. Typical day is talking to insured and contractors all day. Can be stressful.

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Boss told me to "F*** off and do some work" while sitting at my desk training

Customer Service Representative (Former Employee) - Sun City Center, FL - November 24, 2023

Worst job I have experienced, horrible office culture, lousy pay, no health benefits at my location and even worse commission, under 5% when selling thousands of dollars on policies daily.

Pros

N/a

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An ok company but risky for job security

Attorney (Current Employee) - Remote - November 22, 2023

One minute the bosses sing your praises, the next they are trying to get rid of you. A good learning experience but tough to feel secure in your job to even consider retiring there.

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Love working for my agent

Sales (Current Employee) - Anderson, SC - November 22, 2023

Great environment. And I love the agent I work for. Good base pay. Insurance sales can be slow at times of the year and others can be hard because of increases.

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Fair pay and friendly atmosphere

Consultant Life Underwriter (Former Employee) - Northbrook, IL - November 22, 2023

Worked here for 10+ years. Direct management is friendly and employees are largely engaged. Good corporate culture. Fair compensation and excellent benefits including option to purchase additional PTO.

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No advancement opportunities

Mentor & Customer Service Specialist III (Current Employee) - Atlanta, GA - November 21, 2023

This company likes to keep employees at a entry-level rate so they don't have to provide proper wages. You can be licensed and have degrees and will be overlooked because no one knows you. They want you to work for minimal pay for a minimum of three years before they even think about offering you a different role. I'm looking into other opportunities. I was told allstate likes to test employees loyalty by a manager. Why would anyone be loyal to a company that fails to provide livable wages to its employees and outsourcing all jobs to India...

Pros

Remote work

Cons

Heavy micromanagement, workload does not match 17hr wages, management doesn't help you with difficulty calls, company will not promote you unless you've been with them over 2yrs.

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It was a learning experience alright…

Risk Management Specialist (Former Employee) - Charlotte, NC - November 18, 2023

I worked in claims operations, as a claims adjuster, inbound sales representative, auto specialist and in risk management over a period of 7 years.My time, energy, expertise, and resources have been wasted at this company due to horrible management from the top down, horrible pay, poor/no training, and extremely stressful and toxic work environments. Not to mention they eliminated my job twice in the last 5 years. They like to play a game of eliminating jobs just to hire everyone back for the same job 2 years later. Regardless of my better than expected performance ratings, I was still just an expensive number to them at the end of the day.

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