When I initially started I loved this job, then I started to pay attention and realized I had on rose colored glasses. The workload is unmanageable, however, if you meet metrics and deliver exceptional customer service, it’s not enough to advance. Politics are in every culture, but this was a different level. On paper you could perform really well, but if management did not like you, your work product didn’t matter. Unqualified people usually got the opportunities because they were “yes men”. Being good at your job only placed a target on your back and did not help with your growth. Management were lazy and professionalism lacked. I felt like I was literally stuck so I left and best decision I have made. Also, Allstate has the lowest compensation plan in the industry but continues to add more work.
Co workers, Pto, relaxed if you stay under the radar.
Unmanageable work load, poor management, lack of advancement opportunities.