4.1 out of 5 stars.
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Alltel Careers and Employment

Work happiness
Scores based on about 28 responses to Indeed's survey on work happiness
Work Happiness Score
Above average
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel that they are paid fairly for their work?

About the company

  • Founded
  • Company size
    more than 10,000
  • Revenue
    $5B to $10B (USD)
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Salary estimated from 54 employees, users, and past and present job advertisements on Indeed.

Customer Service

Collection Representative
$28.00 per hour
Customer Service Representative
$37,409 per year
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Rating overview

Rating is calculated based on 673 reviews and is evolving.


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Work & Life Balance


Senior Program Analyst in Dallas, TX
on August 6, 2020
Lack of Corporate communications
The only negative experiences I had at this company was the lack of communication at the corporate level.I was assigned to go to Thailand for a work assignment and I had to be there on Jan 1st. In order to get there, I had to leave on Dec 30. When I arrived, I found out the hotel room was cancelled.I had to wait 36 hours to find out what was going on.Turns out the contract was postponed and no one bothered to tell me.14 hours on a plane for no reason except failure to communicate.A 2nd time, the contract required security clearance which was not done prior to my arrival.
Customer Service Representative in Marianna, FL
on January 26, 2021
F words flying all over the place in the back. Other reps taking certain people in line even though its supposed to be next in line and rampant mistreatment of the elderly not understanding cell phones, telling them they need services and other things for their phone when they don't. Very cut throat, reps will threaten you if you happen to take somebody in line they wanted.
CSR - Customer Service Representative in 4805 E. THISTLE LANDING DR.
on April 11, 2020
I really enjoyed working there and did rather well when I worked there and like most of the mgrs also,,,fun atmosphere and had brbq's and other fun activities as well
Financial Representative in Virginia Beach, VA
on December 12, 2019
This job was ok I mean it did pay well and it was straight for and you knew every second check there would be a bonus payment. I had great hours and great benefits and a free cell phone.
on November 18, 2019
This company has close since I worked there. I really enjoyed working at Altell . .therwas a lot of overtime if you wanted it you could get it and I enjoy talking on the phone and resolving a lot of different questions that the customers had
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Questions and answers

People have asked 22 questions about working at Alltel. See the answers, explore popular topics and discover unique insights from Alltel employees.

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Interview insights

Insights from 14 Indeed users who have interviewed with Alltel within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

Interview Questions

Programming background and experiences.

Shared on August 6, 2020

What makes you the best candidate for this position?

Shared on April 3, 2018

Why do you want to work here and what can youoffer

Shared on March 5, 2018
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What's being discussed at Alltel?

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  • Professional developmentExplore skills and training, pay raises and promotions and management and culture.
  • Mission and valuesExplore company values, community, the relevance of the mission and moving on.
  • PTO and work-life balanceExplore PTO allowances, work-life balance and flexibility and parental leave.
  • Work from homeExplore work from home during COVID-19, remote work support and work-life balance.
  • COVID-19 responseExplore leadership during COVID-19, working conditions and WFH support.
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