I was hired originally to handle incoming written inquires from Insurance sales agents regarding any number of issues, simple to complex ranging in "Was my client's payment received" to assisting them with resolving complex claim issues or commissions questions and disputes. We used 33 different systems, and were given thorough 12 week training on EVERYTHING the business handles- Group & Individual Health, dental, vision, pharmacy, life, supplemental, including ACA Marketplace policies, Medicare, etc. All of them have MULTIPLE plan options as well as varied rates and pricing based on age, gender and smoker status, and other underwriting requirements. We handled billing questions, coverage questions, claim questions, and rating questions. Not only that, we also had to be able to walk them through using their portal, showing them hows to to the training they're required to do by the company, or how to do an online application, etc... I was the point of contact for ANY reason an agent would have to contact the insurance company they represent. I accepted less than I normally would for this contract to hire job as the going rate for the Full time employees was generous, so I was willing to take lower pay for a bit with the understanding that I would make considerably more among permanent hire. Sadly, they overestimated the volume they would be getting and overstaffed. They were very nice to let us know while we were still there that it would be our last day (the entire class got let go after being out of training just under 2 months,)So we were able to pack our stuff ourselvesmore... and say our goodbyes.less
You are just a body filling a contract position. No real support with help needed when there is an issue with the company you are contracted with. No sick time, so no work no pay. Benefits are way too expensive and when calling and leaving a message, it takes a couple days or more to get a return call.
No support from account manager and benefits are too expensive.
Business Development Staffing Manager/Recruiter (Former Employee) – Jacksonville, FL – December 22, 2017
Alluvion Staffing was a great place to work. They were growing and changing but kept employees constantly informed and educated. Everyone was directed well and they constantly improved processes to make sure we were using time and resources efficiently. The CEO made sure to get to know each employee and was kept informed of what is going on day to day. If I was not relocating from FL to NY I would have stayed with Alluvion for a very long time. I even asked is I could work remotely but this was not an option in the workplace culture at the time.
Compensation, Flexibility, Career Advancement, Creative Thinking
Customer Support Analyst Tier (Current Employee) – Houston, TX – September 28, 2016
Once hired and once you have at least a year with this staffing agency don't expect to get a call back when you ask them if your are qualified for Full Time or if even the company you are working for appreciates your work.
unorganized company!! Typical day come in before your shift be on time and talk to customers regarding there past due payments. Management is unorganized so are the people! but, for the moment it paid the bills.
some of the people you meet.
poor pay, 5 quality reviews then you are out the door, the people they hire, dress code not enforced.
This company did a fantastic job with helping me find temporary positions to add work experience to my resume. Working for this company has helped me further my career and gain the experience and knowledge needed for my career.
They always sent me on interviews. A lot of the interviews they sent me on I wasn't prepared for. They would call me the morning of and ask if I can go to the interview. Some of the interviews was easy but they employer always said I wasn't experienced enough.
My typical day at work involves proof reading and data entry of insurance policies. What I've learned at this job is the importance of quality work based upon having a keen eye for detail, there's no room for error for obvious reasons because it can effect a policy holders premium. Alluvions management style has been professional and personal for me. I feel like Alluvion has my best interest which is rare for any compay. On this current assignment my manager has an open door policy and lives up to his word on that policy. Communication has always been clear concerning what they expect from me and vice verse. The hardest part of the job is working around some great personalities. This assignment requires a little more focus than normal so I have to really give it my full attention therefore it doesn't allow much time for some of the common known social /business etiquette, normally a "hello" in the morning and a "good-bye" in the afternoon is as far as I can let my conversations go with my fellow co workers. Two of the most enjoyable parts of this job is that I have a little flexibility with my hours and another little perk is as long as I have earbuds I can listen to my MP3.
30 mins to 1 hr lunch, can listen to my mp3 player
no healthcare benefits or option to buy if you wanted one
I loved my job at MAY Management. My position started out small answering phones and just grew and grew. I definitely learned a lot from my position there that I carry on with me to this day and can use in my every day life and in my new career choice.