Ally Financial Employee Reviews

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5.0
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Love the Culture and Diversity of the company
Collections Representative (Current Employee) –  Jacksonville, FLFebruary 20, 2018
The job consists of talking to customers that are past due on their auto loans. Ive learned how to interact with the customer and create a way to have a win win situation for both customer and company. Management makes sure you have all the tools needed to assist. The workplace culture is incredible, very diverse and accepting of all backgrounds. The hardest part of the job would be trying to have customers commit to making timely payments, the most enjoyable part of the job is the fact that its fast paced and learning new ways to help the business prevent losses.
Pros
Great Benefits
Cons
Constant changes
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1.0
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Toxic Work Culture Daily
Senior Consultant (Current Employee) –  Aliso Viejo, CAJanuary 21, 2019
This company has a hiring policy which attracts and even rewards underperforming employees simply because they will work for less than the industry standard. There is no benefit to advancing within the company because no financial incentive is provided for additional responsibility. The poor quality of employees is truly shocking; whoever they made in charge of hiring has poor judgment. You will be stuck paying the price as your surroundings get worse by who they hire. Senior employees are hanging on by a thread.
Pros
Medical Insurance, Pto
Cons
Too much managment based on their feelings, annual reviews they have with you make no sense
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3.0
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Benefits/Balance
IT Project Manager (Current Employee) –  Charlotte, NCJanuary 21, 2019
A typical day at work just depends. There's an opportunity to work in many different areas of the company. Great benefits and pay. Can use more work-life balance.
Cons
balance
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5.0
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A Great Place to Work
Account Representative (Former Employee) –  Jacksonville, FLJanuary 21, 2019
Ally is a great place to work. The atmosphere is very nice and enjoyable. Its a very comfortable place to work. The company provides free lunches and play games to keep to employees fun of excitement. The company offers training and gives more than enough knowledge about their products.
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3.0
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Comfortable place to work
Customer Service Representative (Current Employee) –  Shoreview, MNJanuary 21, 2019
Ally is a comfortable place to work. You can learn a lot of you have not have the experience of banking. New location so manager are very hand on with employees on the floor of the call center. Call center is a diverse group. Meeting customers needs is the best reward of the job.
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1.0
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Horrible unexperienced team leads and not a good place to work.
Customer Solutions Representative/Collections (Former Employee) –  Jacksonville, FLJanuary 16, 2019
Watch out for people there, because if you are high on performance standings on a score card, and a coworker wants you gone because of petty jealousy, she will make up something on you and report you to HR .Then you will be out of her way to climb to the top. Or if you like a lot of loud talking and gossiping between team members, when the supervisor is out of the office and people are not doing what they are supposed to be doing and contributing to the team,then by all means work there. If you like not getting any recognition for your efforts then by all means work there. They look like they have diversity, but they do not. You will not get any raise for your efforts. There are no skilled managers. They let everyone do what they want. Not a good place to work at all. Rotating door policy. When you are gone then there is one right there to take your place. A lot of incompetence. Beware, they do not investigate anything.
Pros
None
Cons
None
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5.0
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Very Nice
Test Service Delivery Manager (Current Employee) –  Charlotte, NCJanuary 14, 2019
Very Nice place to work, people are extremely nice and helpful. The work environment is open and easy to work in. Easy to communicate with team members and people surrounding you
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5.0
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Strong Culture and Employee Engagement
Sr. Human Resources Business Partner (Current Employee) –  Detroit, MIJanuary 12, 2019
Ally takes exemplary efforts to ensure that its culture and employee engagement remain strong for a meaningful work experience and strong performance.
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4.0
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Good
IT Project Manager (Current Employee) –  Detroit, MIJanuary 10, 2019
Ally is a nice place to work. Employees are treated fair. Management sets expectations and employees are held accountable. It is a great place to work.
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1.0
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Tough Environment
Senior Project Manager (Current Employee) –  Detroit, MIJanuary 10, 2019
Benefits are good, pay is so so, but the people are horrible to work with. No collaboration if you're not part of the "in crowd". They are allowed to publicly bully, berate and belittle. The "treat" others with respect core values and policies are in place to say they have it, it is not practiced at all.
Pros
Benefits
Cons
The people
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1.0
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The right management = awesome... moving forward
Analyst (Former Employee) –  Detroit, MIJanuary 8, 2019
The right management = awesome... moving forward
Wrong management = underpaid, extremely overworked (10 to 14 hrs daily, weekends+holidays), physical fatigue, mental abuse, unnecessary finger pointing, EXTREME work/home life balance degradation.
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4.0
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Overall Great Experience
Salesforce Administrator (Current Employee) –  Detroit, MIJanuary 8, 2019
It was a great experience working for Ally financials.
It has a multi culture Work Environment which is good for people like me. Enjoyed working with a very supportive team and great management.
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4.0
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Nice company to work for
Oracle Database Administrator (Consultant) (Current Employee) –  Detroit, MIJanuary 7, 2019
friendly staff, nice environment, good culture

Excellent customer service with friendly staff, very strong IT department and very nice IT infrastructure
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5.0
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Great work space
Collection Supervisor (Former Employee) –  Jacksonville, FLJanuary 3, 2019
Working at ally gave me the opportunity to learn so much about the collection department. I was able to help the customer during financial problem. During my time at Ally I had the opportunity to work with 2 great team. The Ally Management were very understanding when I received order to deploy wth the Army. the Management gave me reassurance that my job was secure when I came back. Thank you.
Pros
Free lunch once a month for the Team
Cons
Heath care
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4.0
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Good Experience
Data Scientist (Former Employee) –  Charlotte, NCJanuary 2, 2019
Overall experience excellent, learned a lot. I experienced professional growth while feeling continuously challenged to learn new techniques and the freedom to apply the same.
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3.0
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Very Competitve and Positive Work Environment
Collections Rep. Skip & Customer Service (Former Employee) –  Lewisville, TXJanuary 2, 2019
Management & leadership are lacking. It's a Big Culture with some growing pains, But overall a Nice place to work month In and Month out. Over time many employees stay on average more than ten years being employed here.
There is one Man that has spent over 45 years here during All the changes, and moves than the Market brings to a sucessful company such as this!

You will be challenged working for this Company. But there are many Rewards.
Pros
Stability, Benefits
Cons
Better Leadership and Management
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3.0
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will meet great people horrible management
Senior Collections Representative (Current Employee) –  Little Rock, ARJanuary 2, 2019
Ally is a place where you meet wonderful new people. the schedule is perfect and set and the pay is good...BUT management will make you absolutely hate your job with a passion. They make it like it is high school all over again. Micro managers and very childish. They will drain you metally the entire time and make you hate every good thing about it.they make the bad out weigh the good
Pros
set schedule, one weekend a month, pay
Cons
mangement, work load
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5.0
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Productive and fast paced
Senior IT Business Analyst (Former Employee) –  Detroit, MIJanuary 2, 2019
Worked on a 5 year project and each day was busy and moved fast. Management was great to work with. Pay and vacation was great. Flexible work schedule.
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3.0
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Good Company
Sr. Manager, Human Resources (Former Employee) –  Cranberry Township, PAJanuary 1, 2019
Good Pay, Good People, Lots of Work. Auto Finance Division still has strong influence from old GMAC FS culture which created a more family like atmosphere.
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4.0
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Great place to work. Opportunities to advance but highly competitive, good work/life balance.
CLAIMS ADJUSTOR (Former Employee) –  Itasca, ILDecember 31, 2018
Good team atmosphere. The pay was fair, but could be tweaked from an incentive standpoint. Management was fair and worked hard to make sure you had the proper tools to do your job.
Pros
Team, work/life balance
Cons
hard to advance
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4.0
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Fun place to work
Dealer Assist (Former Employee) –  Wichita, KSDecember 30, 2018
Didn’t like the shift bids. Management was great. They relocated out of state and didn’t pay for relocation. I learned a lot about dealers and the Financial part of it.
Pros
Great staff
Cons
Pay
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Overall rating

3.7
Based on 700 reviews
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3.6Work/Life Balance
3.7Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.5Culture

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