Alorica Careers and Employment

The management is full of liars. We were told throughout the duration of our contract that if the client were to ever terminate the agreement that we would be placed on another contract, basically guaranteeing us employment. When we were informed the client wasn't going to renew, we were told by managers that if we applied internally to open positions that we would be given priority for hiring. I applied to as many positions that I could with no luck. For weeks it was, "just wait for a recruiter to reach out to you." I never heard from anyone. They basically let the contract run out and laid all of us off when they clearly had vacant positions on other contracts. It was like they exploited us for a year, only to throw us away like trash at the very end. It was sad because we all worked so hard on that contract. I was utterly disgusted. In the end, it all worked out because I have been hired directly by the client with more pay and way BETTER benefits. Don't work for this company unless you really need a job, they will lie to you and treat you like dirt.

Retention Specialist in Miami Lakes, FL

on June 23, 2022

Draining and unprofessional

Terrible experience. Would never recommend anyone to work for this terrible company! Management sucks . a Very toxic and stressful work environment!!!

Customer Maniac in Joplin, MO

on June 22, 2022

I personally liked it.

I had no issues with the company itself but rather an employee. It was a good, sturdy and decently amusing job. The only issue is that they don’t reprimand other employees who overstep personal boundaries while at work.

Customer Service Agent in Santo Domingo, PR

on June 22, 2022

Not recommended

Not a good company, you feel like a slave, back to back calls, customer yellung at you, payment is bad and no good benefits. There are better call centers out there

Customer Service Representative in El Paso, TX

on June 22, 2022

Great pay, hard job

Pay was amazing and training Was fun. Just didn’t like the overall job of taking 2 hour long calls with rude customers. Kind of hard to navigate through the computer systems but I’m not tech savvy so maybe that was just me

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