Happiness rating is 49 out of 100
2.9 out of 5 stars.
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Alorica Careers and Employment

Work happiness

Scores based on about 6,437 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Greg Haller
    approve of Greg Haller's performance
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    $5M to $25M (USD)
  • Industry
  • Headquarters
    5 Park Plaza, Suite 1100 Irvine,CA 92614 United States
  • Link
    Alorica website
Learn more


You’re seeing all 102 jobs at Alorica because we can’t find any available jobs at Alorica close to Ashburn, VA at the moment.

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Customer Service

55 jobs


Salary estimated from 19.7K employees, users, and past and present job advertisements on Indeed.


Employees at Alorica have reported receiving these benefits. They will vary by role and location.

Retirement plan
Health insurance
Dental insurance
Paid time off
Employee discount
Tuition reimbursement
Pet insurance
Monthly bonus
Signing bonus
Work from home

Rating overview

Rating is calculated based on 16.7K reviews and is evolving.



Customer Service Representative in Maryland
on June 22, 2022
The management is full of liars. We were told throughout the duration of our contract that if the client were to ever terminate the agreement that we would be placed on another contract, basically guaranteeing us employment. When we were informed the client wasn't going to renew, we were told by managers that if we applied internally to open positions that we would be given priority for hiring. I applied to as many positions that I could with no luck. For weeks it was, "just wait for a recruiter to reach out to you." I never heard from anyone. They basically let the contract run out and laid all of us off when they clearly had vacant positions on other contracts. It was like they exploited us for a year, only to throw us away like trash at the very end. It was sad because we all worked so hard on that contract. I was utterly disgusted. In the end, it all worked out because I have been hired directly by the client with more pay and way BETTER benefits. Don't work for this company unless you really need a job, they will lie to you and treat you like dirt.
Retention Specialist in Miami Lakes, FL
on June 23, 2022
Terrible experience. Would never recommend anyone to work for this terrible company! Management sucks . a Very toxic and stressful work environment!!!
Customer Maniac in Joplin, MO
on June 22, 2022
I had no issues with the company itself but rather an employee. It was a good, sturdy and decently amusing job. The only issue is that they don’t reprimand other employees who overstep personal boundaries while at work.
Customer Service Agent in Santo Domingo, PR
on June 22, 2022
Not a good company, you feel like a slave, back to back calls, customer yellung at you, payment is bad and no good benefits. There are better call centers out there
Customer Service Representative in El Paso, TX
on June 22, 2022
Pay was amazing and training Was fun. Just didn’t like the overall job of taking 2 hour long calls with rude customers. Kind of hard to navigate through the computer systems but I’m not tech savvy so maybe that was just me

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Questions and answers

People have asked 1.2K questions about working at Alorica. See the answers, explore popular topics and discover unique insights from Alorica employees.

See questions about:

  • Drug Test
  • Hiring Process
  • Salaries
  • Work from Home
  • Working Hours
  • Interviews
  • Background Check
  • Training
  • Benefits
  • Office Locations
  • Shifts
  • Job Opportunities
  • Dress Code
  • Attire
  • Hiring Age

Interview insights

Insights from 2.8K Indeed users who have interviewed with Alorica within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview Questions

Normal ones

Shared on April 2, 2019

Basic interview questions, just show a lot of personality and you’re good.

Shared on March 14, 2019

Basic skills assessment.

Shared on January 30, 2019

Alorica locations

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