Work wellbeing score is 63 out of 100
2.9 out of 5 stars.
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Alorica Careers and Employment

Work wellbeing

Results based on 8,299 responses to Indeed's work wellbeing survey.
Work wellbeing score is Low, 63 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Low

Purpose

How meaningful people find their work
Low

Stress-free

How manageable people find their work stress
Below average

Satisfaction

How content people feel with the way things are at work
Low

About the company

  • CEO
    Greg Haller
    57%
    approve of Greg Haller's performance
  • Founded
    1999
  • Company size
    more than 10,000
  • Revenue
    $1B to $5B (USD)
  • Industry
    HR Consulting
  • Headquarters
    Irvine, CA
  • Link
    Alorica website

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the...

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

Learn more

Jobs

You’re seeing all 52 jobs at Alorica because we can’t find any available jobs at Alorica close to Ashburn, VA at the moment.

slide1 of 6
Full-time
Customer Service Rep

San Antonio, TX

Easily apply
Urgently hiring

1 hour ago

View job
Temporary, Full-time
Seasonal Customer Service Agent

Remote

$15 an hour

3 days ago

View job
Full-time
Healthcare Customer Service Representative

United States

2 days ago

View job
Full-time
Financial Care Representative

Tulsa, OK

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Urgently hiring

1 hour ago

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Browse jobs by location

Tucson, AZ

7 jobs

San Antonio, TX

5 jobs

Remote

4 jobs

Bluefield, WV

4 jobs

Lake Mary, FL

4 jobs

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Salaries

Salary estimated from 13.6K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
$14.40 per hour
521 salaries reported
Account Manager
$75,358 per year
16 salaries reported
Retention Representative
$13.00 per hour
One salary reported

Customer Service

Call Center Representative
$11.15 per hour
10 salaries reported
Bilingual Customer Service Associate
$18.00 per hour
22 salaries reported
Inbound Customer Service Representative
$14.86 per hour
20 salaries reported

Sales

Inside Sales Representative
$25,004 per year
3 salaries reported
Inbound Sales Representative
$27,618 per year
8 salaries reported
Customer Consultant
$23,780 per year
10 salaries reported

Management

Operations Manager
$32,898 per year
45 salaries reported
Team Leader
$43,277 per year
6 salaries reported
Workforce Manager
$32,374 per year
4 salaries reported
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Benefits

Employees at Alorica have reported receiving these benefits. They will vary by role and location.

Retirement plan
Health insurance
Dental insurance
Paid time off
Employee discount
Tuition reimbursement
Pet insurance
Monthly bonus
Signing bonus
Work from home
Learn more about benefits

Rating overview

Rating is calculated based on 18.7K reviews and is evolving.

2.65 out of 5 stars.20192.55 out of 5 stars.20202.51 out of 5 stars.20212.55 out of 5 stars.20222.59 out of 5 stars.2023

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Reviews

agent in Tulsa, OK
on November 28, 2023
up and down
fair amount of down time. no raised unless industry in area are paying more. insurance was 6 out of 10. paid time off was avg but unpaid time off was avail.
Universal Service Manager in Omaha, NE
on November 30, 2023
Great managers
Pro-understanding managers for paid or sick leave but sub is always needed if out of office-develop in depth business relationships with customersCon-pay rate is low to average for job-contract is renewed yearly so high emphasis on exceeding customer expectations
Customer Service Representative in Remote
on November 30, 2023
Brainwash you into thinking is a good company
The company is not good, they do not pay holidays, first red flag, they do not give raises just bonuses(which are not big) they do not care about their employees that is why they have to keep rehiring, i was in a class of 30 people and only 3 stand after 2 months, the pay is not good for the amount of work and little help you get
Customer Service Representative in Virginia
on November 28, 2023
Growth in Alorica
Since I started here I have had the opportunity to learn and grow in my career. I am looking forward to see how far I will continue to grow in this company. With a positive mindset and approach, I really think you can continue to grow here at Alorica. Good Luck, you got this…
Customer Service Representative in Remote
on November 28, 2023
They change your schedule don’t give you any leniency. Either you take the schedule change or quit.
What is the best part of working at the company?Not applicable, my experience was terribleWhat is the most stressful part about working at the company?Lack of support. Managers do not care about you and they don’t work with you. It’s their way or the quit. What is the work environment and culture like at the company?Hostile, favoritism and nepotism keeps you in a good position. If you work ...
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Questions and answers

People have asked 1.2K questions about working at Alorica. See the answers, explore popular topics and discover unique insights from Alorica employees.

Popular questions

See questions about:

  • Drug Test
  • Hiring Process
  • Salaries
  • Work from Home
  • Interviews
  • Working Hours
  • Background Check
  • Training
  • Benefits
  • Office Locations
  • Shifts
  • Dress Code
  • Job Opportunities
  • Hiring Age
  • Attire
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Interview insights

Insights from 4.6K Indeed users who have interviewed with Alorica within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview Questions

If I was bilingual and multitasking

If I was bilingual and multita...

Shared on October 25, 2023

If I have any experience in call center as data entry level and Microsoft word.

If I have any experience in ca...

Shared on September 11, 2022

There was no formal interview.

There was no formal interview....

Shared on July 20, 2022
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Common questions about Alorica

Working at Alorica

  • Customer Service Representative2.8 out of 5 stars.
  • Call Center Representative2.8 out of 5 stars.
  • Technical Support2.9 out of 5 stars.
  • Sales Representative2.8 out of 5 stars.
  • Team Leader2.9 out of 5 stars.
  • Technical Support Specialist2.7 out of 5 stars.
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Alorica locations

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What's being discussed at Alorica?

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