Alorica
Happiness rating is 49 out of 100
3.0 out of 5 stars.
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Alorica Employee Benefits

All the listed benefits are extracted from job descriptions, reviews, and Q&A posted on Indeed. Please contact the employer to understand the benefits connected to a relevant job.

Overall Benefits and Compensations

Benefits found on job postings

  • Retirement plan
  • Health insurance
  • Dental insurance
  • Paid time off
  • Employee discount
  • Tuition reimbursement

10 benefit categories

602 reviews about benefits at Alorica

Insurance

66% positive reviews

  • Dental insurance
  • Disability insurance
  • Health insurance
  • Vision insurance
  • Prescription drug insurance
  • Pet insurance

Dental insurance

Fast paced benefits management company, everyday there is a new challenge when it comes to health and dental benefits. - view all

Customer Service Representative - Mendota Heights, MN - Apr 4, 2017

Disability insurance

PTO is about 1.6 hours a month, there is no maternity leave and short term disability is only covered if you pay for it and it is not a preexisting condition. - view all

Sales Associate - Omaha, NE - May 19, 2019

Health insurance

Good benefits and opportunity to advance. - view all

Customer Service Representative - Miami, FL - May 22, 2019

Vision insurance

Its good benefits but fir the healthcare there can be a better selection and bundle up with vision and dental. - view all

Customer Service Representative - Green Bay, WI - Aug 29, 2018

Prescription drug insurance

The prescription coverage has knocked off $5 at MOST. - view all

Representative - Tucson, AZ - Apr 25, 2019

Pet insurance

You can also buy dental/Vision/life polices for you and your family and pet insurance etc etc but be prepared for it to take a big chunk out of an already Low paycheck. - view all

Technical Support Representative - Tennessee - Nov 24, 2018

Details about Insurance

Dental insurance (3 reviews)

67% of the reviews are positive

Disability insurance (1 reviews)

100% of the reviews are positive

Health insurance (166 reviews)

64% of the reviews are positive

Vision insurance (9 reviews)

100% of the reviews are positive

Prescription drug insurance (3 reviews)

100% of the reviews are positive

Pet insurance (3 reviews)

100% of the reviews are positive

Leave

44% positive reviews

  • Parental leave
  • Paid time off

Parental leave

PTO is about 1.6 hours a month, there is no maternity leave and short term disability is only covered if you pay for it and it is not a preexisting condition. - view all

Sales Associate - Omaha, NE - May 19, 2019

Paid time off

No paid sick days. - view all

Packager - Newport News, VA - May 20, 2019

Details about Leave

Parental leave (3 reviews)

33% of the reviews are positive

Paid time off (177 reviews)

44% of the reviews are positive

Flexibility at work

98% positive reviews

  • Work from home
  • Flexible schedule

Work from home

I didn't even receive any communication from a manager in two months after switching to work from home - view all

Customer Service Representative - Kennesaw, GA - Mar 20, 2019

Flexible schedule

Flexible schedules, structured training, on-going training, and benefits for those working full-time schedules. - view all

Senior Team Manager - Omaha, NE - Mar 19, 2019

Details about Flexibility at work

Work from home (40 reviews)

100% of the reviews are positive

Flexible schedule (127 reviews)

98% of the reviews are positive

Childcare

60% positive reviews

  • Childcare

Childcare

They have daycare and lots of benefits. - view all

Technical Support - Santo Domingo, PR - Dec 6, 2018

Details about Childcare

Childcare (10 reviews)

60% of the reviews are positive

Health & wellness

100% positive reviews

  • Gym membership

Gym membership

There are some nice perks to the job like the freshly prepared lunches and gym membership. - view all

Resume Screener - Quezon City - Aug 21, 2018

Details about Health & wellness

Gym membership (1 reviews)

100% of the reviews are positive

Financial perks

81% positive reviews

  • Signing bonus
  • Bonus pay
  • Performance bonus
  • Employee discount
  • Quarterly bonus
  • Monthly bonus

Signing bonus

I was promised a sign on bonus after 30 days of employment and only managed to receive 1/2 within 90 days. - view all

Technical Support - Durant, OK - Jan 9, 2019

Bonus pay

There are opportunities for bonuses and overtime but your hourly is a solid $14. - view all

Technical Support Representative - Lake Mary, FL - Apr 19, 2019

Performance bonus

Additional performance bonuses are based on computerized percentages that do not accurately reflect the actual context of many calls. - view all

Customer Service Representative - Green Bay, WI - Jun 16, 2018

Employee discount

Employee discounts through client programs- hahahaha dont even give us a sams club membership!!! - view all

Service Associate - Mobile, AL - Sep 17, 2018

Quarterly bonus

Although I was salaried and not directly effected monetarily, my agents lost their annual incentive increase, lost their monthly and quarterly bonus - which made keeping the morale up a significant task. - view all

Team Leader - Huntsville, AL - Nov 28, 2016

Monthly bonus

You are trained to dance around the truth and not tell customers anything or you had points taken off your score and your monthly bonus is compromised. - view all

Customer Service Representative - Lake Mary, FL - Jan 16, 2019

Details about Financial perks

Signing bonus (2 reviews)

100% of the reviews are positive

Bonus pay (42 reviews)

69% of the reviews are positive

Performance bonus (4 reviews)

100% of the reviews are positive

Employee discount (4 reviews)

100% of the reviews are positive

Quarterly bonus (2 reviews)

100% of the reviews are positive

Monthly bonus (16 reviews)

100% of the reviews are positive

Reimbursements

80% positive reviews

  • Tuition reimbursement

Tuition reimbursement

does not off tuition reimbursement although they say they will. - view all

Customer Service Representative - Greensboro, NC - Apr 24, 2019

Details about Reimbursements

Tuition reimbursement (5 reviews)

80% of the reviews are positive

Retirement

75% positive reviews

  • Retirement plan

Retirement plan

Girls a 401k that's y u stayed there - view all

Clerical Worker - Fort Myers, FL - May 23, 2019

Details about Retirement

Retirement plan (12 reviews)

75% of the reviews are positive

Meals

100% positive reviews

  • Food provided

Food provided

Free food during OT. - view all

Customer Service Representative - Philippines - Feb 18, 2019

Details about Meals

Food provided (45 reviews)

100% of the reviews are positive

Other benefits

67% positive reviews

  • Paid license
  • Employee mentoring program

Paid license

Alorica rewards their employees with opportunities to learn (they paid for my schooling to become a Licensed Insurance Agent and have paid for all of my license renewal costs for the last ten years), to grow your career in whichever direction you choose, and in some locations and on some projects allow flexibility in schedules and even offer work from home opportunities. - view all

Team Leader - Spokane Valley, WA - Nov 23, 2018

Employee mentoring program

I think a better mentorship would benefits those of us who were wanting to move up in the company instead of the we need you now and when we are done we will send you back to the trenches. - view all

Technical Support - Reno, NV - Jun 30, 2018

Details about Other benefits

Paid license (1 reviews)

100% of the reviews are positive

Employee mentoring program (8 reviews)

63% of the reviews are positive