Very productive and work oriented place.
Customer Service Representative (Former Employee) – Saraland, AL – August 21, 2018
At Alorica they mean business. You can't be late too many times. Since it's Verizon Wireless customer service they expect you to treat every customer with respect, even if that customer is cursing you out and calling you bad names. After each phone call, there were surveys sent to the customers phone as a text message. That customer would either pass, or fail you on a survey. There at Alorica they take their surveys very serious.
A pro at the company is the pay rate is great, and you also get a raise.
A con is how stressful it could be to work there.