Laid back and relaxed work place
Customer Service Representative (Former Employee) – Tulsa, OK – September 29, 2018
A typical work day involves answering phones and processing insurance claims.
I learned how to talk to customers and clients on the phone, how to resolve problems for customers, and how to resolve conflict or disputes when and where it was appropriate for me to do so.
The management here was very hands on, educating employees to do the best they can at their job, and encouraging them to push themselves.
The hardest part of this job was getting over my own personal issues around my ability to talk on the phone.
The most enjoyable part was learning how to do the job, and learning skills i was able to take with me to my next job.