Good Company. Not so good employees
Sam's Club Member's Service Agent (Former Employee) – Mobile, AL – February 8, 2018
Alorica is a great company to work for that offers great benefits for work that, despite being stressful at times, was fairly simple and easy to get used to doing The company has a fairly strict set of rules that they want their employees to follow for security purposes, and usually aren't too much trouble for most people to handle. The most undesirable part of working with the company, at least in my experience, were my co-workers and management. Many of my co-workers had tendecies to slack off in their work, which would put a much more strenious load on those of us who didn't. Management did a mixed job of cracking down on these employees and had tendecies to play favorites with them. That, on top of, being very unorganized among themselves and frequent technical difficulties that we're slow in getting resolved. Seemed to always play a factor, in why my location, never met it's quota for calls taken or incident's processed during my time there. Also the training was very boring and the instructors could be confusing at times.
Good Dental Care / Paid Training
Short Breaks / Poor Management / Frequent Technical Issues