Direct Care Counselor (Current Employee) – Ballwin, MO – September 14, 2018
The culture of this company has began to shift with their new leadership team. The company claims their motto is clients first, but it is clear that making money is the priority. Clients have been admitted that are not safe for this type of a setting. In addition, they will continue to admit clients despite being short staffed, which is stressful for clients and staff alike. Direct care counselors are constantly expected to do more with little to no guidance on expectations. Direct care counselors are with the clients 24/7 and get no assistance from higher ups, in addition to getting no breaks (even when working 16 hour shifts). Direct care counselors are often expected to pick up additional hours to the point of burn out. There is a lack of consistently with the schedule - including turn around shifts (i.e. getting off at 10:30PM at night and working at 6:00 A.M the next day).
free meals, counseling experience, good coworkers
little pay for high expectations, inconsistent schedule, no work/life balance, favored staff getting promotions
Direct Care Counselor (Current Employee) – St. Louis, MO – August 15, 2019
Direct Care counselor is on the floor at all times working face to face with the clients. Direct Care also documents meals, groups and any non-compliance’s with policies. Direct Care is in constant communication with administration, therapists and dietitians.
Lead Dietitian (Current Employee) – Fenton, MO – May 14, 2019
Working at Alsana has brought me a great amount of joy! Helping individuals with eating disorders is challenging, but rewarding. The company culture is strong, and the training opportunities are unending.