back again after a long absence, and second owner since I left. Boiler business is in seeming "boom" mode, and in fairness there are some of the same "good" people still here but they are mostly hanging in for retirement and are now bosses but not really in control - the European owner and profit over quality appear to be. Typical day is boring - trying to find stuff to do / mostly paperwork. Learned again who did what, and who had the answers I needed to get done what I was assigned. Management is "modern" but doesn't take responsibility early or directly enough IMHO. Hardest part of job was putting up with fragile ego's of technical managers when their stuff isn't right, or field-forces / client / end-user practical. Best part of job was traveling to powerplant sites for field troubleshooting visits.
field boiler troubleshooting trips and interfacing with end-users to solve thorny technical problems
fragile ego's of technical managers afaid of criticism, they have limited real-world experience