AltaMed Health Services Corporation Employee Reviews

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Great patient population and dedicated staff
Manager (Former Employee) –  Los Angeles, CAApril 17, 2018
Enjoyed the patient population, typical high-need low income population, largely hispanic but open doors for anyone. People at AltaMed are very mission-driven and -aligned.
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Everybody who worked there was friendly and supportive.
Environmental Services Aide (Former Employee) –  Anaheim, CAMarch 27, 2018
Being the day time environmental service aide of two buildings was a very good experience in knowing how to pace yourself and make the best effort to utilize most of your skills in a timely manner.
Pros
Many activities and programs.
Cons
knowing the best solutions to fulfilling a good working day.
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It was a pleasant experience working here.
Office Manager (Current Employee) –  El Monte, CAMarch 13, 2018
They need to support management a bit more. When management asks for help they usually forget about it or delay response. When it comes to front line staff complaints they will side with them easily and make it difficult for management to manage staff after.
Pros
Great Benefts
Cons
Politics talk bring down morale
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Very understanding management
Diagnostic Radiologic Technologist (Current Employee) –  Commerce, CAJanuary 14, 2018
The managements are very understanding when it comes for you needing anything, whether it's an emergency regarding personal or needing supplies for work related. All & all, they care about the well being of their employees & patients.
Pros
one hour lunch breaks & two 15 minute breaks
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Great company with lots of benifits
RN C M/Care Coordinator & T.L. of So. L.A. PACE (Former Employee) –  Torrance, CAJanuary 2, 2018
Open door policy from top management down. A great and interesting experience always learning something new daily. Everyone is well organized and united. Always lots of fun.
Pros
Great benifits: health Insurance and tuition reimbursment
Cons
none
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Impressed
Executive Assistant (Current Employee) –  Los Angeles, CAJuly 17, 2017
This is a long term temporary assignment, that I pray becomes permanent. Nice place to work for. The people and culture are so welcoming. Benefits for regular employees are generous. Competitive salary and beautiful facilities
Pros
Positive Culture
Cons
None
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always look out for your own self
Medical Assistant 3 (Former Employee) –  CommerceJuly 15, 2017
Management suck to start with, don't bother voicing your opinion on what works what doesn't. Monthly supervisor rounding with MA's are Pretty much pointless they document what is good and bad but don't take action on to what needs to be changed. Commerce location can be overwhelming. I will agree that Providers and back office staff do quit often do to provider being over scheduled, patients do not get seen on time, Providers basically are bullied, MA staff gets the shorter end of the stick.
Pros
none
Cons
everything, you will dont feel welcomed at Commerce
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Los Angeles County Youth Jobs Health Fellow (Current Employee) –  Los Angeles, CAJuly 11, 2017
Amazing organization. It has taught me how to be a well rounded worker and team player. Our management team is extremely supportive of my success and always has helpful feedback.
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Most unprofessional Management
Referral Specialist (Former Employee) –  Los Angeles, CAJune 12, 2017
I have been with AltaMed for about 2 years. I have had two different positions within my employment there and lets just say management there is the worst. They are everywhere, lots of favoritism, hire friends/family, poor communication, stressful, and does not have your best interest. I felt bullied and training sucked. More so in the utilization management department. Also HR will not help you. I learned my lesson but this company needs a makeover when it comes to their management. If you work for the UM department i wish you well. It is like a high school. Rumors, eye rolls, attitude and clicks. good luck
Pros
insurance, Pto
Cons
horrible management and HR
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Terrible culture and ripping off the government
Finance Director (Current Employee) –  Los Angeles, CAJune 3, 2017
This company needs to be audited by the federal government. They get over $150 for every primary care MediCal visit while docs in the community get paid $39/visit. The whole fqhc business model is a scam and these leaders have figured out how to churn patients through the system with the goal of making MORE money. Care is poor, outcomes are poor, patients are getting ripped off.
Pros
None
Cons
The financial model is a scam. AltaMed and its leaders should be investigated by the Feds.
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Great Place to Work
Patient Care Coordinator (Former Employee) –  Los Angeles, CAJune 2, 2017
Best company to work for. A lot of training. Many possibilities of promotion, and great teams. Management knowledgeable, and professional. Nice environment.
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Best Enviorment For Work, Very Professional.
Customer Service Representative (Former Employee) –  Los Angeles, CAMay 16, 2017
Altamed is all about helping people, there are so many different services when it comes to the company. But knowing that altamed changes lives everywhere that's a good feeling to know you are helping.
Pros
Healthcare Benefits
Cons
N/a
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Friendly Environment
Medical Assistant (Current Employee) –  Santa Ana, CAApril 26, 2017
I have learned so much, great place to learn many job descriptions. I love how we don't turn any patient away. I enjoy coming to work everyday and learning new things.
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Productive, rewarding.
Accounts Receivable Specialist II (Current Employee) –  Commerce, CAApril 11, 2017
I like the enviornment. Easy work, great co-workers. Management is great easy to communicate if any issues come up. Employee rewards are great recognition is amazing.
Pros
Free lunches, management support
Cons
Repetative work
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Big mistake!
Assistant (Current Employee) –  Los Angeles, CAJanuary 20, 2017
The worst experience ever. The top executives treat their employees really bad. They are very rude and if you don't fit in with their "click" they will not like you.
Pros
None
Cons
Horrible management, everyone is related and the top executives are very demeaning, rude and arrogant towards their employees.
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Quantity over Quality
Nurse (Former Employee) –  Commerce, CAJanuary 19, 2017
AltaMed is sold very well at their Corporate office. Understanding that it's the job of corporate to make the experience "fun" , "respectful" or even "fair" for that sense, they should at least have a disclaimer warning you about the actual experience on site. I can't say that management is extremely dysfunctional because in all honesty there is no management on site. They've changed the health care provider system(provider/partner) that they use to provide care to each patient assuming that it will make the work flow better while not understanding that that's not the problem. The problem is that AltaMed tries to ram every single patient they can that has Medical through their doors to charge the insurance for services over and over again. The employees themselves complain about trying to give Quality care but get reprimanded for it by getting told that their incentives(bonus) will be taken away if they don't meet the expected amount of patients each day. You might as well give the patient a number and call them by their number. Employees are our greatest asset? I don't think so. The turn over rate is high. These patients deserve better from their "clinics".
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Productive and learning environment
Referral Specialist (Current Employee) –  Commerce, CADecember 12, 2016
Great place to work at environment is friendly, great work hours, quality care without exception.
There is always free coffee, managers are very concerned about your struggles at work they will offer help if you need it.
Pros
Free coffee
Cons
Not on hands work for my position
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Always a positive and fun place to work
MA/ scheduling coordinator (Former Employee) –  Huntington Park, CANovember 29, 2016
Integrity, respect, honesty, teamwork and communication is very important, especially when you're working with elderly patients. Always stay positive.
Pros
Positive environment and teamwork
Cons
Other employees calling in sick last moment
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Horrible Company to work for
Administrative Assistant (Current Employee) –  Los Angeles, CANovember 24, 2016
Do not work for AltaMed. Working at AltaMed was such a horrible experience. Management is horrible, they treat their employees bad and they are so rude and they only hire and favor from within, meaning they hire a lot of their family members. They drain from money from the Government and they pretend they're there to serve and help the community,but it's all a facade. People are always leaving because they found a better opportunity somewhere else and doctors are always leaving as well. This company needs a lot of help and their management needs extensive training.
Pros
None
Cons
Lots of changes need to be made
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Worst company to work for!!
Medical Assistant (Former Employee) –  Santa Ana, CANovember 13, 2016
Management is horrible at AltaMed!!! Alot of there employees are often quitting and there doctors as well!! New employees are hired all the time. They overload you with work! And pay isn't as great. I was a medical assistant worked for a year and a half and quit because management sucked!! Always pushed there employees and wanted quantity over quality. Very stressful environment.
Pros
Good PTO, good health insurance
Cons
No breaks, poor management
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Overall rating

3.3
Based on 30 reviews
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3.2Work/Life Balance
3.4Compensation/Benefits
3.2Job Security/Advancement
3.0Management
3.2Culture

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