High turnover rate, constant schedule changes, unrealistic performance metric goals, incompetent management. This company was once optimum / cablevision , the culture has totally changed. Tons of international outsourcing..with an “everybody out for themselves” attitude. Departments no longer work with each other to solve problems because everybody is totally stressed out from the complaints of customers and the unrealistic goals management has designated. Do yourself a favor don’t apply here. You are better off.