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Amazon.com Pay & Benefits reviews: Operations Manager

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Top pay

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There are three main benefits of working at Amazon: Top pay, Advancement if you're interested, Experience on your resumeThe cost is being beaten down on a daily basis with wins coming few and far between. Your focus is incredibly specialized, meaning you have no real strategic impact or contribution, control of budgeting, hiring, P&L, etc. You basically are just pushing boxes from point A to point B and trying to get through the shift, while making sure your direct reports are pencil whipping the countless # of useless audits, coachings, engagements, etc.Get the right person to like you and you'll get an L7 position, where you can be the person crapping down on everyone over every single metric. Otherwise, hold out until the majority of your RSU's start to vest and leverage your position into a Director or Regional Manager with a better company.
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By far the best place I have ever worked

I wish I would have found Amazon sooner in my life. It is by far the best place I have ever worked. It's hard. The learning curve is steep. The days are long. But...if you are driven by a competitive nature, this is the place. It is so much fun managing the flow through the building and making sure everything gets done to deliver the commitment to the customers. Driving safety and employee engagement....improving the building....thinking about what's next in your career. It all comes together and creates and extremely fulfilling work environment. Benefits are the best you can get. Compensation is generous. Three days off per week most of the year. Constant change management and helping folks adjust. Somewhat political environment when it comes time to evaluate the management crew for sure. Make sure you are on the right side of the leadership team and you'll do fine. Mid level leaders change often....mostly due to promotions or moving to another job they want to try out. I have had 4 bosses in one year. Still....I love it and can't wait to get to work every day.

Pros

Great pay, benefits, culture, Endless stream of young people coming through that you can help develop and see grow, Amazon stock as part of compensation, Signing bonus

Cons

Frustrating learning curve if you come in as an Ops Mgr, Leaders change often, Peak can be tiring
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Call out micro manage culture

Senior Leadership does not care about people, there is a serious shortage of experience that makes it very hard to get help in the form of training or resources.

Pros

High Pay

Cons

Long hours, physically demanding, constant turnover of management
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A job

A job for people who need a job in a hurry and are open to taking any job. No more, no less. Pretty dehumanizing, robotic, alienating. Not recommended.

Pros

Decent pay, basic benefits

Cons

Everything else
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Not great, not horrible

-Work culture is okay, not toxic but not great.-Pay is not that competitive and no special benefits.-Okay Work Life Balance.-Pros: diverse and good team members
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Amazon CAN be a great place to work

Work:FC operations is a harsh place to work if you join Amazon. It fasted pace, long hours and filled with stress from the work, people and season. BUT if you can weather it, TRANSFER out to other another department like safety, hr, fiance, it, loss prevention, process engineers, AWS, corp., etc... as an internal if you look at the jobs page its X5 more jobs available then applying as an external. Hiring:Externals make more when hired. Get over as you promote. For example; if you promote as internal L5 to L6 (10 - 15% increase); 85 - 100k range. But if your an external L6 hire; 110k - 135k.Many new hire operations managers: signing bonus (depending on L4 - L7, 10K - 75K+) & stock (depending on L4 - L7, 20K - 90K+)

Pros

Pay, stock, initial bonus

Cons

Hours, stress, you are your own cheerleader
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growth of the company is incredible. Lots of opportunities within in the company

Management stresses the importance of work/life balance.. this is not the case. As I started my 12 hour shift, the previous shift would continue sending emails and texts 4 hours into my shift. The desire to be promoted on the team is so strong that TEAM is second to SELF. You must constantly implement ideas that are often redundant (there is already multiple people working on the same thing independently), and ideas that are flat out ridiculous and a waste of other people's time.

Pros

great pay/benefits

Cons

no work life balance in management
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High pressure and stress but productive culture

Fast paced work environment with constant change and shifting priorities based on “flavor of the month”. High turnover with leadership but great opportunity for advancement for those that go above and beyond.

Pros

Compensation/Rgu’s

Cons

Work life balance
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Time flys and one stays busy!

Long hours, great team energy, and good compensation was my experience. Not a good place to work if one is looking to work 8-5 M-F. The fulfillment centers are usually in remote locations adding commute times. Long commutes and long hours were more than I was willing to endure.

Pros

Freedom to be creative.

Cons

Long hours and in the early 2000’s, fulfillment centers were in remote locations resulting in long commutes.
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No Such thing as Work/Life Balance, Constant Unnecessary Changes,

There is NO SUCH THING as WORK/LIFE BALANCE. Everything Changes CONSTANTLY & most changes are UNNECESSARY. The amount of work and tasks they give you is easily OVERWHELMING. You have enough work for 3 different positions but only get paid for 1. Note: They are not 100% forthcoming about your hours and responsibilities during the interview and the beginning of your onboarding. When you are done training you are not ready to do your job because they have not told you all of your job responsibilities. You don't know that you are not doing a certain part of your job until they reprimand you for not doing it. But how can you do what you were never told was a part of your job responsibilities??? They have a HORRIBLE TRAINING PROGRAM. They even admit that there training is lacking but they never do anything to improve it. Upper management dumps there work on you and if you ask questions or complain they will find a way to keep you from moving up or will find a way to get rid of you. You are expected to mindlessly follow directions. They are not open to process improvements that could both help productivity and make the job easier for their employees. Shifts are waaay to long and breaks are waaaay to short. Amazon has has some nice values UNFORTUNATELY they are not applied in daily work life. A lot of the equipment is breakdowns daily and no matter how many times employees complain, upper management does nothing/ EX: Cargo Elevators break down a lot. The same ones. This drastically slows down production. However, Employees and Area managers get blamed when production slows - 

Pros

Money & Benefits

Cons

Long Hours, Hard Labor, Poor Work/Life Balance, Sr Mngmnt overworks you, Short Breaks, Low morale, Faulty Equipment
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Good Pay and Benefits, High Expectations, Metric Driven

Good pay and benefits. High growth of companies provides opportunities to transfer to other locations and jobs. High pressure to meet demanding performance goals and metrics.
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Great Pay & Benefits, Horrible Environment

Pay is great! The job itself isn’t hard, it’s just the environment. Productivity is everything. Once it starts to falter, here comes the mandatory extra time and hourly spreadsheets. Management is all about numbers and treat you as such. When it’s good, it’s great. When it’s bad, be prepared to be mentally/emotionally/physically drained.

Pros

Pay & Benefits are top tier

Cons

Toxic Sweatshop Environment, 10-14hr Shifts Only
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One of my worst experiences and still ongoing.

I’m a middle manager at Amazon, and I am really disappointed in the leadership here. A lot of finger pointing, “call outs” aka throwing under the bus. There is zero mentoring by senior leaders. I have on many occasions asked to be trained and mentored for my role, given clear expectations, and have gotten none of that. Conference calls are ripe with finger pointing, grand standing, and call outs meant to make peers and junior leaders look bad. There is zero team building from a manager perspective. It could be my local senior leaders that are bad, I shouldn’t paint the entire organization with a broad brush, but this has been my experience. There is little to no recognition for the good things you do, but ample scrutiny for the most minor “miss” as they call it. Completely frustrating and it makes me wish I had held out for something better. The money is great, but the culture is terrible.

Pros

Pay and benefits

Cons

Poor senior leaders
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Intense but rewarding

Being in operations management at Amazon is a high-pressure, fast-paced role. The people leadership part of the role makes it all worth it, if done right.

Pros

Salary and benefits, opportunity to grow professionally, open-door policies, generally strong leadership
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Good pay and advancement but communication slacks

Amazon is good paying and there are also good benefits with the company. The chance to move up are also always there and that is the biggest pro. However communication is sometimes hard and if you have questions about anything like leave or need HR have to call for everything...

Pros

Pay, advancement

Cons

Short breaks. HR
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Ops manager

Stressful and not worth the long hours. Senior Ops have less education/experience then those being hired externally. Toxic environment and childish people that the top encourages.

Pros

Pay and benefits

Cons

Long hours, no purpose for why things are done, terrible schedules, working holidays, toxic bosses, lack of intellectual work
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Stressful and demanding

Expect to work 13 hours a day 4-5 days a week, weekends and overnights. Company culture is cut throat and anyone will throw you under the bus to get ahead, including upper management. Micromanaged to an extreme and expected to answer questions at all hours, so be prepared to wake up out of fear you are missing a chime. Good for new grads but you will burn out fast. Contract is also difficult to get out of due to sign on bonus that will cost you more to pay back then you got in the first place due to taxes. 18 month strict non compete agreement. Good benefits, and decent pay but those are the only perks of this draining job.

Pros

Company credit card, benefits, sign on bonus, decent pay for people with little experience

Cons

Work life balance, long hours, stressful environment
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Amazon

You get out what you put in. Salary is competitive, intangible benefits are motivating. Demanding job that requires 100% commitment but your attitude will determine what you get out of the job.
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Monetary compensation and having "Amazon.com" on your resume are the only benefits to working here.

Amazon.com produces a toxic work culture, poor management, and horrible work-life balance. The only benefit is monetary compensation and stock options. Few are capable of staying with the company for the duration of their contract to receive full stock benefits.

Pros

free lunches, free clothes, stock options, bonus.

Cons

work-life balance, poor management, little advancement opportunities.
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Good compensation and chance for advancement

Its a great place to work if you want to be well paid and promoted quickly. There is a sense of purpose and job satisfaction that comes with delivering during a pandemic.

Pros

Pay and benefits

Cons

Work life balance
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Meat Grinder Company

This was my first opportunity out of my MBA program. Great pay, benefits, and training plan. However, as soon as you start... you're immediately thrown into the fire with no help or support. The reason for this is because everyone is extremely busy and disorganized. Honestly, I did it for the money and it was not worth it... at all. Worst career move I ever made. I would stay away from operations if you have a family, want a stress-free life, and overall work/life balance.

Pros

Pay

Cons

Management, work life balance
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Overall rating

3.5

Based on 74,858 reviews
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3.3Work/Life Balance
3.7Compensation/Benefits
3.1Job Security/Advancement
3.1Management
3.3Culture

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2.6Personal Development
3.3Career Opportunities
3.0Family Support
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