Work wellbeing score is 68 out of 100
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Customer Service Manager yearly salaries in the United States at

Job Title
Customer Service Manager
United States
Average salary
Select pay period
Above national average
Average $109,180
Low $46,000
High $198,000

Salary estimated from 9 employees, users, and past and present job advertisements on Indeed in the past 12 months.

Compare all Customer Service Manager salaries in the United States

Common benefits at

Benefits information is taken from jobs posted on Indeed.

Financial perks

  • Employee discount


  • Health insurance


  • Flexible schedule
  • Retirement plan
  • Paid time off
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Job Openings

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Reviews about Pay & Benefits for Customer Service Manager in

Can be fun and rewarding, but also stressful and some unrealistic expectations

I worked in many customer service positions at amazon over the course of 5 years, ended as a CSM. As a CSM the job could be very fun and rewarding at times depending on team size and GM. Everything is very metric driven and team sizes can vary between 12-30 people. So if you get a full team of new hires they are all eventually supposed to hit the metrics and you end up spending 80+ hours a week working when the salary is weak for 40 hours. They also expect you to do a bunch of side projects and other things, which is fine if you want to devote your life to the company.
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Good Pay, Bad Customers

The pay at Amazon is what got my attention. The starting rate is extremely high in comparison to many jobs in that area. However, you have to be a strong-minded individual to be able to work there for longer than a year or so. The work itself is very stressful due to the kind of contacts you receive and people you interact with.
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not fun and overworked

nobody has their information correct. you can never get the same answer from another supervisor that the first gave you. The mandatory overtime is obsurd


I got a morning shift


hardly any breaks and alot of mandatory overtime
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Common questions about salaries at

How much does a Customer Service Manager make at in the United States?

Average Customer Service Manager yearly pay in the United States is approximately $109,180, which is 107% above the national average.

Salary information comes from 10 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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