Inconsistency and lack of professional communication
As the saying goes, “too many chefs spoils the soup.” One manager will instruct one way, and the other will counter what the first manager said. This has led to upper management going through multiple leaders within the past year.
Dispatchers will take on a managerial approach when communicating with their in-the-field colleagues. Often using scare-tactics - more... to make colleagues feel as if their job is on the line.
All communication between employees in the field and home command is done through a widely used messaging application, and the communication more resembles AIM (circa early 2000s ... - less
ProsPossibility to earn bonus; work with some great EMS providers in the field
ConsTons of standby time; lackluster, aggressive, unprofessional communication; lack of strong leadership