Sr.SME (Former Employee) – Philadelphia, PA – June 23, 2018
Worked here for almost 10yrs in different roles, starting as developer to production support. Loved working here. Worked on all modules of their billing software and also worked on CRM and other products.
Amdocs major revenue in DFW area is generated by one telecom company, which is facing difficult time with recent mergers and acquisition. This has caused thousands of thousands resource to be laid-off.
Manager (Current Employee) – Atlanta, GA – June 17, 2018
Company going through reorg for 4 years, moving jobs offshore. If you are not Israeli or India you are 3rd class and treated as such. Best to work with Israeli vs India groups, the India groups will cut you out of everything and keep for them. HR process designed to block and prevent at all cost the ability to advance. HR is there only to provide visa and work permits. Comments about long hours, little to no work life balance all true.
Analyst (Current Employee) – California – May 23, 2018
Unfortunately things have changed.
Outsourcing to India and an attempt to rapidly expand via acquisitions and mergers has led to a complete stall of salary raises and bonuses, while work load, responsibilities and additional tasks are creeping ever wider.
The company used to, so it seemed, run with an 80/20 rule, i.e., it's acceptable if 80% works and 20% doesn't. Not great, but tolerable as long we're profitable.
However, now, we're more like 70/30 or even 65/35. If you're work ethic doesn't align with this philosophy, it can difficult to tolerate, especially when coupled with a work force reduction here in the states.
Event Coordinator (Former Employee) – 2150 North 1st street, San Jose CA 95131 – May 10, 2018
Manage Corporate Conference Center Coordinator: all logistics for the onsite/offsite events for Amdocs foreign and domestic conferences, product demos, group tours: winery tours, dinners, boat tours, golf... Customer service schedule, catering, department budget, AMEX card, Calendar, “On-Line Form” (OLF) and Gifts and Hospitality (G&H).
Employee (Former Employee) – United States – April 20, 2018
Amdocs is a great place to work. One is surrounded by incredibly intelligent people. The environment is collaborative and team oriented rather than competitive. Amdocs products are the best in the industry so a certain degree of pride and success naturally follow. One is expected to work hard and put in well above a forty-hour week, but the amount is not excessive nor does it typically cause a problem with work-life balance.
Benefits, Co-workers, Collaborative team environment
Second Shift Group Lead (Former Employee) – West Chester, PA – March 14, 2018
I enjoyed working for Amdocs, but my time was cut short due to being a Contractor. They respect a hard working and aggressive employee most of all. They try to relocate you if possible, if your job or department is eliminated.
Business Analyst (Current Employee) – Mount Laurel, NJ – March 13, 2018
It is not steady paced due to bad planning and lack of exact boundaries for responsibilities. The training materials most of the time just scratch the surface and does not provide enough foundation for future development. My manager is great but I see many people are struggling working under their managers. The hardest part of the job to catch up with the deadlines due to bad planning. Cannot find anything enjoyable.
PRODUCTION MANAGEMENT SPECIALIST (Former Employee) – Philadelphia – March 9, 2018
I learned how to communicate with different group and support them as well, I was an onshore Manager and I support an offshore team. We supported Maintenance, processed billing monitored different platforms.
I was able to work from home some times and support my team/