Heartless and Souless Company
Field Nurse (Former Employee) – Hicksville, NY – February 18, 2019
As a field nurse I learned very quickly that it was not about patient care at all but, opening cases and their ratings. This is not a "homecare company" but, "how much money can we make company" Clinicians are asked to open cases without the minimum amount of information given. Managers are incompetent, lazy and afraid to speak up in behalf of field staff or patients. These managers knew close to nothing about the patients, ignored the complaints that they received from families and staff. From what I understand there has been a revolving door with Directors, experienced two myself in short period of time one worse than the other. Staff morale was down the drain, I knew I made a mistake working there when I saw these clinicians faces filled with frustration and anger. I worked very closely with the field staff and was amazed how unprofessional some were, the others however were very nice, knowledgeable and supportive, unfortunately they were also the ones that got the worst treatment. Overall, I learned about homecare and found an agency that is more well rounded, provide more support, more education and staff is appreciated. I would absolutely not recommend this company.