Productive, fast paced, a fun place to work
Guest Services Security (Former Employee) – Dallas, TX – December 3, 2017
The culture was amazing and exemplary, not to mention being part of a professional team was well worth the effort for a part-time job.
A typical work day consists of parking in the Lexus Garage if you arrived early or catching the shuttle to the Center. A ride on the shuttle consists of rallying and sharing comradery with good friends that help build good moral character, and shifted your focus from your full-time job to AAC for a night of pure fun. Upon arrival consist of clocking in, checking your assignment, picking up your uniform and eating before reporting to your duty post.
The most enjoyable part of the job was interacting with your co-workers, and the crowd, laughing, and getting to know the fans, and assisting them with whatever they needed within your power. I also enjoyed watching the concerts, basketball, and hockey games when permissible.
The lessons I learned was the real value of customer service and how to deliver it from the heart.
The hardest part of the job was watching guest get drunk!
Management sometimes was on different pages, when they were supposed to all be on the same page, but every individual is different and has a different style of management, but the policies are the same. You work with different managers almost every night and they do not operate on the same page.
Overall it is a swell place to work.
Getting the hours you desire worked out well if you worked hard.
Supervisors play a numbers game to see how long you will last seemed unprofessional