Community Assistant (Former Employee) – Austin, TX – July 15, 2018
This job is wonderful for college students. You must be able to manage this job with your work load as a student. The housing compensation is wonderful but be aware that you may go weeks without getting an actual paycheck because of it. Some of the managers are amazing, but some are horrible at their jobs and it depends on where you're placed for the day as to which one you'll get. I overall enjoyed my time at ACC but there are flaws to this company. Despite that, the working environment, for the most part, was extremely friendly and you felt a connection to your managers and fellow employees.
Cutthroat, Poor Management, Favoritism, and Unrealistic
Leasing Coordinator (Former Employee) – Ann Arbor, MI – July 26, 2018
Horrible management who solely focus on blaming others when things go wrong, taking credit for things that go well, and creating a negative work environment with threats and hierarchy/power issues. Great benefits for health, vision, and dental! Horrible hours with unrealistic expectations for being at a job 10+ hours daily, but management will come in late, leave early, or simply not show up. Very corporate atmosphere with individuals in HR and Management who play favorites and cannot remain impartial during employee disputes or eligibility for promotion and raises. No concern for the residents they serve unless it creates money for the company. Absolutely no concern for employees as they will terminate people who have worked there for 5/10 years on a whim or based off of gossip, hearsay, or due to someone disliking the individual. Hypocritical training of teamwork, empowerment, and a students first mindset with no real commitment to those ideologies.
A company that doesn't care about their employers.
Community Assistant (Former Employee) – Los Angeles, CA – July 20, 2018
My experience with ACC was very unfortunate. I am a young, female student who worked officially as a Community Assistant but also worked as the Leasing Assistant without receiving pay for the second job I was completing. This went on for months. Their sister property was paying their same positions $5-7 more, held up their discount prices on rooms offered to working students and paid them extra for each lease sold. (None of this occurred at our location.) I was taken advantage of by this company and their management. It is no wonder they were bought out by GreyStar in some locations. Would not recommend working for this company.
Free lunches for residents.
No benefits. Low pay. Little room for advancement.
If you actually understand accounting, you're better off elsewhere. They are looking for professional button pushers who will just smile and nod. Promotions and raises are for those who are in the in-group rather than those who do the heavy lifting.
I really enjoyed my experience working with this company! They offer training and advancement opportunities. They ensure that you are working in a safe and reliable atmosphere. I learned a lot from my upper management. Some times your are on emergency on call but you are compensated for overtime. They also make sure you have balanced time for family, and are compassionate when you have loss time for family events.
Community Assistant (Former Employee) – Flagstaff, AZ – June 22, 2018
In my experience, you have three categories, managers, co-workers, and residents/customers. In order to be happy at a job you need to satisfy at least 2 of those categories. Hilltop was a great experience, the residents were fantastic, the co-works were all close knit and tight, BUT the managers played favorites and it really made times unpleasant. the managers would make the employees they did not favor work all the holidays and bad hours. However other than that, I would work there again.
Leasing (Current Employee) – Waco, TX – June 10, 2018
Working for ACC has been very informative. I have learned a lot over my time with them. However, I would say it is very easy to get burnt out with this company in certain markets. It can become stagnant in regards to advancement and the pay could be much better.
Manager/Supervisor (Former Employee) – Athens, GA – June 6, 2018
A typical work day was long and arduous. I have learned that overlooking those who have dedicated their time and talents can be costly. The workplace culture was inviting. The most enjoyable part of the job was meeting people.
Maintenance Supervisor (Former Employee) – Rochester NY – June 6, 2018
To check buildings and grounds and take notes of issues to taken care of. Go on line and check work orders and prioritize as to immediate to routine. Assign the staff work orders. Do building inspections and check in with the manager. I learned management and security of my complex. I worked well with management. The workplace culture was very wide and educational in many aspects. The hardest part of the job was getting the residents to keep the areas clean from their trash. The most enjoyable was meeting new people
Leasing Manager (Former Employee) – Tempe, AZ – May 31, 2018
I loved my time with ACC, and I was with them for 6 years (half as a college student and the other half in management). I learned so much, and had so many people willing to train me. I did feel like they were living in the dark ages a bit, but it's been long enough since I've worked for them, that I hope they're not doing paper leases anymore! I never intended to leave ACC, but life took me in a different direction.
Lead Technician (Former Employee) – State College, PA – May 23, 2018
I loved working there but sold the property and never offered the maintenance guys if we wanted to move with the company would have liked to have moved up here but it's just like they dropped us and never looked back
Sit there and answer calls of noise complaints and possible police activity
Night Desk Assistant (Former Employee) – Tempe, AZ – May 21, 2018
No real advancement, no pay raise, managers don't really care beyond what they need to do. You don't really learn much and often find any requests for quality of life changes ignored. Do well at your job in terms of showing up on time and answering parent's calling well and find yourself baby sitting new employees with no compensation.
great opportunity for sales and customer service experience
Community Assistant (Former Employee) – Charlotte, NC 28213 – May 17, 2018
The workplace is very much enjoyable, however there are internal factors at play in the company that make the jobs of lower level employees more difficult. Many customer complaints were about the policies of the company which are out of management and community assistant's power. This job though was a great opportunity to further sales experience and gain technical training for operating phone systems, special programs, and customer service.
Resident Director (Former Employee) – Atlanta, GA – May 14, 2018
Everything with me depends on your career aspirations. If you like working with young adults, this would be a great place for you to work. There are career opportunities depending on what you want to do.