Once per year for good performance. Competitive 3% target. Many stay in their roles long term which is fine but Company will not give infinite raises for the same work year after year when you reach the top pay for the work you're doing. Company does not do cost of living increases.
If you're lucky, annually. However, there are many employees in Client Operations who have not seen even a cost-of-living increase in 5+ years.
Raises are not substantial but bonuses are typically given annually, however with all of the fee pressures and reduced margins, those are likely going to diminish.
Answered - Marketing Program Manager (Current Employee) - Kansas City, MO
Once a year
Answered - Business Support Consultant (Current Employee) - Kansas City, MO