Email Marketing Specialist in Indianapolis, IN
My overall time at American College of Education was very pleasant. I worked with them as an off-site specialist, on a short 2-month contract. They gave me the opportunity to learn the Salesforce Marketing Cloud software, which has opened up new opportunities for me in the area of email marketing.
Student Success Coach in Indianapolis, IN
Lack of good leadership! Very knowledge hoarding manager! Extremely biased manager, would not let anyone discuss what needed to be fixed to improve the dept!
Graduate Professor in Indianapolis, IN
Exciting Curriculum and ability to help others achieve.
Excellent college for those needing flexible scheduling, remote and willingness to help others academically
ACE provides the opportunity for professionals to return to school for an affordable cost. I would like to see more opportunities to be promoted from within and have consistency in processes. Overall, its a great place to work with amazing people. In every job in any company there's always that one person that is toxic. Fortunately at ACE that's limited and you have great people with wonderful experience to work with. The educational programs are well-developed and quality education is provided.
Enrollment Specialist in Indianapolis, IN
I strongly advise anyone who wants to work in the Marketing or Enrollment Department at ACE to think again. I have detailed why below.
1. Supervisors engage in blatant gaslighting and manipulation to the point of silencing employees. For example, they will tell their staff that they only need 2 partnerships every month, and then get "confused" and disappointed when employees are not reporting 4 a month, claiming they "never said" they only needed 2.
2. Lying about job responsibilities in the new-hire interview
3. 1 on 1 meeting times constantly changing at the last minute, causing employees to rearrange their schedules or work extra hours multiple times a week (I once had a meeting time changed on me 5 times in one day - all at the last minute)
4. Changing expectations and requirements on a month by month basis that make the job increasingly more difficult (what a lead is changes, how to document a lead in CRM changes, etc.)
5. Working weekends without proper compensation (but supervisors lie about this to HR); it is almost impossible to take time off for being sick, appointments, family emergencies, etc.
6. Assign massive workloads that are not relative to job requirements. For example, at one point, employees had to document their day-to-day activities in CRM, in their Field Report (sent to their supervisor), and in a separate email to middle management
7. Employees are discouraged from communicating with anyone other than their direct supervisor; they even do not feel comfortable voicing concerns to HR for fear of backlash to themselves or colleagues from their bosses.
8. Constant turnover of positions due to everyone getting tired of the deception, drama, and workload from their supervisors
9. Clear favoritism - mainly toward people who are too naive to understand the extent of what is happening in the department (i.e. easy to manipulate) or toward individuals who blatantly and consistently suck up to administration