We appreciate that everyone on board our ships work long hours in a demanding environment. We are always looking to improve ourselves, especially when it comes to employee appreciation. If you have any other suggestions, please contact us.
We always strive to be as transparent as possible, especially at training and regret is there was any miscommunication. We work hard to have everyone fully trained before they go on board and in front of guests. If you would like to discuss the matter further, please do not hesitate to contact us.
Your feedback is very important to us and we appreciate you taking the time to share your experience working with American Cruise Lines. We regret you feel that staffing decisions were made purely from a benefits standpoint and that the working environment was affected by this. Running a successful cruise line is not easy and decisions are made by weighing a number of factors to ensure we are as productive and efficient as possible.
We are glad you considered this a good job and wish you success in the future.
- American Cruise Lines