Certified Financial Planner (Former Employee) – Tysons Corner, VA – August 31, 2017
Working at American Express was a great opportunity coming right out of college. I was able to get my feet wet with a great company while learning many skills that were useful for the rest of my career.
ERGs promote interaction & if on right track with senior executives supported for growth opportunities
Executive Assistant (Current Employee) – New York, NY – March 21, 2018
Very talented, intelligent employee pool. If you are linked to the correct progressive leaders then you'll be nurtured. Very competitive on many levels - not enough opportunity for all the people that excel.
Account Supervisor (Former Employee) – Salt Lake City, UT – March 21, 2018
I worked on the phones for cobrand products which means you have a very stringent schedule. Do not be tardy, do not leave early, pto availability is a bit rough when you need it. People burn through sick time quickly. It was a good job for where my career was at the time. I'd do it again if I had to, but wouldn't seek out this job. Rough part was monthly bonus relied so much on customer surveys that are out of your control. Sometimes you only receive 4 surveys and one bad one tanked your bonus.
Benefits were nice, pay was decent, good experience
Enterprise Architect - IBM ICM Cognos Consultant (Former Employee) – Phoenix, AZ – March 21, 2018
It was nice working at American Express. The job culture was good. It was competitive and encouraging to work with such a nice team. It was a onsite offshore model. It was very challenging and learning experience.
American Express is hands down one of the best places I've worked. The culture at amex is that of partnership and diversity. American Express does care about their employees and does not impose unrealistic expectations from their employees.
Software Engineer (Current Employee) – New York, NY – March 20, 2018
Modern technologies and ability to work from home. The company follows good values and offers a good work life balance. There's many domains within this company in which you can move around and expose yourself to.
Fun part of they job is work life balance. Also vacation discount.
Travel Counselor II (Former Employee) – Sunrise, FL – March 20, 2018
Love everything. From winning free vacation. And also getting up too 3 difference FHR hotels a year up to 3 night which you can also can bring a guest or more up to the hotel how many they will allow in the room that they give you, .
FRAUD SPECIALIST (Former Employee) – Phoenix, AZ – March 19, 2018
They don't care for their employees, you are only a number to them you are not an employee. They took away all bonuses and all aspects of them showing they cared about us being valued. If anyone said anything to anyone about the negative treatment or changes they were laid-off or forced to retire. They also allow harassment be it on disability or harassment. I wouldn't recommend this place to anyone.
Customer Care Specialist (Former Employee) – Phoenix, AZ – March 19, 2018
A typical day at American Express was very comforting as the employees and management work together in a fun, faced paced environment., I would take about 60-80 calls per day. I learned the value of empathy, and the art of language used to comfort a client in regarding their issue with the company. The best part of the job was the environment in which I worked. The company really made me feel as an employee that made a difference for the company.
Service Recovery Team and Customer Care Rep (Former Employee) – Salt Lake City, UT – March 18, 2018
American Express sends a lot of jobs overseas. I worked there for thirteen years and I recall seven layoffs before I was laid off. They had great customer service trainings. I had several team leaders the years I was there and I only has one bad one the rest were great.
Sales (Former Employee) – Romulus, MI – March 18, 2018
Horrible place to work for, your in a airport trying to have passengers who are probably already tired in line or just woke up to take their flight, sign up for a credit card that's just for flying. It is severely inconvenient and quite a hassle. The kiosk was by all the chairs which can get very crowded and uncomfortable.
Financial Service Representative (Former Employee) – 327 North Beverly Drive, Beverly Hills CA 90210 – March 17, 2018
Enjoyed my clients. I was very comfortable with my role, Knew the ins and outs of the business. Actually looked forward to going to work everyday. My coworkers were warm and friendly, I totally enjoyed working at American Express.