American Family Insurance
Happiness rating is 62 out of 100
3.7 out of 5 stars.
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American Family Insurance Careers and Employment

Work happiness

Scores based on about 483 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel they often learn something at work?

About the company

  • CEO
    Jack Salzwedel
    approve of Jack Salzwedel's performance
  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    $5B to $10B (USD)
  • Industry
  • Link
    American Family Insurance website
Learn more


You’re seeing all 343 jobs at American Family Insurance because we can’t find any available jobs at American Family Insurance close to Ashburn, VA at the moment.

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122 jobs


Salary estimated from 6.3K employees, users, and past and present job advertisements on Indeed.


Employees at American Family Insurance have reported receiving these benefits. They will vary by role and location.

Health insurance
Paid time off
Bonus pay
Relocation assistance
Flexible schedule
Performance bonuses
Retirement plan
Life insurance
Dental insurance
Vision insurance
Work from home
Disability insurance

Rating overview

Rating is calculated based on 1.5K reviews and is evolving.



Customer Service Agent in Iowa
on May 11, 2022
High pressure and many changes in the last 5 years. There have been so many changes at the corporate level in recent years, makes it very hard to have your voice heard in the company.
Bilingual Customer Service Representative in Phoenix, AZ
on May 11, 2022
It was great over all, the managers were good but the stats you were expected to mert were hard. And youHave to get licensed as well and thats stressfull
Licensed Insurance Agent in Brigham City, UT
on May 9, 2022
The management was poor and borderline egregious. They fire at will with no coaching or reasoning. They overpromised and under delivered as an agency. It was a huge disappointment to experience what I did. I will forever avoid American Family Insurance.
Litigation Paralegal in Indianapolis, IN
on May 5, 2022
You'll get hired. You will love your new position. Then you try to excel and develop new skill sets to potentially create a portfolio for leadership. As you're creating your professional portfolio, you get noticed by leadership to take on volunteer opportunities for committees and projects. Only to be expected to carry out the same work product and continue developing your professional development with very little recognition and even worse, no increase in pay. Your efforts are fruitless and unfortunately draining.
Advanced Life Marketing Manager in Madison, WI 53783
on May 2, 2022
They replace management with favorite people. Some people they put in from the field are the worst and unethical people I have met. Stay away because they only want yes people at all costs

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Questions and answers

People have asked 93 questions about working at American Family Insurance. See the answers, explore popular topics and discover unique insights from American Family Insurance employees.

See questions about:

  • Benefits
  • Hiring Process
  • Drug Test
  • Working Hours
  • Interviews
  • Background Check
  • Salaries
  • Working Environment
  • Dress Code
  • Working Culture
  • Work from Home
  • Attire
  • Office Locations
  • Promotion
  • Training

Interview insights

Insights from 247 Indeed users who have interviewed with American Family Insurance within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

Interview Questions

Obtaining your Insurance license is key to gaining the tools you need to succeed . You must have excellent customer service because you work closely with clients to provide them with their appropriate insurance needs. Also you should be driven, and highly energetic and show interest in your clients needs .

Shared on July 12, 2020

What can you bring to the table with your experience and name a time you messed up and how did you fix it

Shared on March 22, 2018

They asked about interest in professional development including 5-10 year plan. They asked about prior experience and work ethic.

Shared on March 7, 2018

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