American Family Insurance Careers and Employment
Work wellbeing
Results based on 662 responses to Indeed's work wellbeing survey.Happiness
How enjoyable people find their day-to-day life at workPurpose
How meaningful people find their workSatisfaction
How content people feel with the way things are at workStress-free
How manageable people find their work stressAbout the company
- CEOBill Westrate76%approve of Bill Westrate's performance
- Founded1927
- Company size5,001 to 10,000
- Revenue$5B to $10B (USD)
- Industry
- Headquarters6000 American Parkway Ma...
- Link
American Family Insurance offers auto, home, life & annuities, health, business and farm & ranch insurance. We’ve expanded geographically, too. Currently, we operate in 19 states spanning from Washington to Ohio.
Our customer relationships have helped us build a strong and stable company with more than $4.8 billion in policyholder equity. Our success is measured not by the rate of return for shareholders, but by the value we provide our policyholders.
We have been in business for more than 80...
American Family Insurance offers auto, home, life & annuities, health, business and farm & ranch insurance. We’ve expanded geographically, too. Currently, we operate in 19 states spanning from Washington to Ohio.
Our customer relationships have helped us build a strong and stable company with more than $4.8 billion in policyholder equity. Our success is measured not by the rate of return for shareholders, but by the value we provide our policyholders.
We have been in business for more than 80 years, and we aren’t stopping there. We remain committed to being the most trusted and valued service-driven insurance company.
Jobs near you
There is 1 American Family Insurance job close to Ashburn, VA. You can check out other available jobs at American Family Insurance.
Browse jobs by location
Salaries
Salary estimated from 6.7K employees, users, and past and present job advertisements on Indeed.
Popular Roles
Insurance
Customer Service
Benefits
Employees at American Family Insurance have reported receiving these benefits. They will vary by role and location.
Rating overview
Rating is calculated based on 1.6K reviews and is evolving.
Reviews
What would you say about your employer?
Questions and answers
People have asked 103 questions about working at American Family Insurance. See the answers, explore popular topics and discover unique insights from American Family Insurance employees.
Interview insights
Insights from 373 Indeed users who have interviewed with American Family Insurance within the last 5 years.
Interview Questions
They asked about experience.
They asked about experience. ...
The questions they asked me where how well I was able to work under pressure, I was able to accept changes periodically, and how to handle an upset customer.
The questions they asked me wh...
Obtaining your Insurance license is key to gaining the tools you need to succeed . You must have excellent customer service because you work closely with clients to provide them with their appropriate insurance needs. Also you should be driven, and highly energetic and show interest in your clients needs .
Obtaining your Insurance licen...
Common questions about American Family Insurance
Working at American Family Insurance
- Customer Service Representative3.6 out of 5 stars.
- Claims Adjuster3.2 out of 5 stars.
- Insurance Agent3.5 out of 5 stars.
- Adjuster2.9 out of 5 stars.
- Office Manager4.1 out of 5 stars.
- Agent Assistant3.9 out of 5 stars.
American Family Insurance locations
- Madison, WI3.6 out of 5 stars.
- Phoenix, AZ3.6 out of 5 stars.
- Eden Prairie, MN3.5 out of 5 stars.
- Englewood, CO3.1 out of 5 stars.
- Saint Joseph, MO3.7 out of 5 stars.
- St. Louis, MO3.8 out of 5 stars.
- Denver, CO3.1 out of 5 stars.
What's being discussed at American Family Insurance?
Select a topic to see what people are saying about different issues
- Professional developmentExplore skills and training, pay raises and promotions and management and culture.
- Mission and valuesExplore company values, community, the relevance of the mission and moving on.
- PTO and work-life balanceExplore PTO allowances, work-life balance and flexibility and parental leave.
- Work from homeExplore work from home during COVID-19, remote work support and work-life balance.
- Parents and caregiversExplore parental leave policies and other benefits, company culture and general support.
- Internships and graduate programsExplore support and satisfaction with programs for new and emerging graduates.
- COVID-19 responseExplore leadership during COVID-19, working conditions and WFH support.
- Accessibility, Disability and AccommodationExplore employer support and available accommodations for people with disabilities.
- articleWhat’s it like working at American Family Insurance?Published on May 24, 2021
