American Family Insurance
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Interviews at American Family Insurance

Here’s what others thought about the interview process at American Family Insurance.
Interview experience
Based on 48 interviews
Favorable
Interview difficulty
Based on 48 interviews
Medium
Interview process length
Based on 46 interviews
About a day or two

Interview process at American Family Insurance

Overview experience
Poor
Excellent
Easy
Difficult
Interview process length
About a day or two
30%
About a week
24%
About two weeks
24%
About a month
20%
More than one month
2%
Most reported steps
On-site interview
78%
Background check
50%
Phone call/screening
48%
Group interview
18%
Drug test
13%
Least reported steps
Other
5%
Presentation
3%
They have no interview
3%

What candidates say about the interview process at American Family Insurance

  • Arduous. Learning to read Cuniform is less daunting.
    Shared on January 25, 2019 - Customer Service Representative II - Madison, WI
  • Phone interview
    Panel interview with 4 managers.
    Shared on December 28, 2017 - Casualty Adjuster - Phoenix, AZ
  • The interview process was short, formal and pleasant
    Shared on September 18, 2017 - (Agent-In-Training) - Stockbridge, Georgia

Interview questions at American Family Insurance

Commonly asked questions, as reported by candidates

  • What can you bring to the table with your experience and name a time you messed up and how did you fix it
    Shared on March 22, 2018 - Customer Service Representative - Rifle, CO
  • They asked about interest in professional development including 5-10 year plan.
    They asked about prior experience and work ethic.
    Shared on March 7, 2018 - Subject Matter Expert (SME) - Wausau, WI
  • There was no real interview, more or less your gonna come work for me.
    Shared on February 1, 2018 - Agent's Assistant - Portland, OR
Interview tips at American Family Insurance
Dress code for the interview
  • Business casual (e.g. dress slacks)76%
  • Formal (business suit)16%
  • Casual (t-shirt and jeans)4%
  • They didn’t have a dress code2%
  • Special outfit (e.g. protective gear)2%
What advice do candidates give for interviewing at American Family Insurance
  • Keep a smile and look interviewers in the eyes. Don't be nervous. Stay away from negative talk as much as possible.
    Shared on April 1, 2019 - Insurance Sales & ASMA - Spanaway, WA
  • Cancel your interview
    Shared on January 3, 2019 - Agent Assistant - Cedar Rapids, IA
  • Ask lots of questions in your interview. Be upbeat and friendly.
    Shared on October 8, 2018 - Claim Care Center Auto Representative - Englewood, CO 80112
The first interview at American Family Insurance
How candidates got an interview
  • Employee referral24%
  • Recruiter contacted me20%
  • Nothing is applicable18%
  • Other online application9%
  • Paper application9%
How candidates received their first interview at American Family Insurance
  • Submitted a resume through a friend who worked there
    Shared on November 20, 2017 - Licensed Customer Service Representative - Saint Peters, MO
  • Group interview with two different groups. They use the Big Star method for how you are required to answer the questions.
    Shared on October 16, 2017 - Casualty Claims Adjuster, Maryland Height, MO - Saint Louis County, MO
  • I have been insuring with American Family since I got my first car. I had no idea I would ever be interested in insurance until my agent suggested an opening knowing I was in search of a job at the ti…
    Shared on January 18, 2017 - Sales Representative/Customer Service - Indianapolis, IN
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