American Medical Response Employee Reviews

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1.0
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Good experience - bad company to work for
Full time EMT (Former Employee) –  Seattle, WAJanuary 22, 2019
Started amr full time in 2017. Very thankful for the experience as it has taught me a lot about myself, a lot about others, and a lot about the job of emt/firefighter which is my end goal. Had the opportunity to work alongside some really great people but all in all would not recommend this job to anyone unless you are desperate for experience. The pay is horrible as are the benefits. No livable wage for the city you serve in. Could work at dicks for better pay, better educational benefits, better health benefits, and actually feel valued as an employee. The company as a whole is incredibly greedy and lacks care for its employees. This company's back bone are its employees that are consistently under paid and under valued.
Pros
Great experience, Can be rewarding
Cons
Pay, Health benefits, Possibility of ending up with poor schedule, Under valued as employee, And overall greedy corporation.
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4.0
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Appreciative supiriors for a job well done. Harmonic work relations with all levels of employees.
Pre Billing Supervisor (Former Employee) –  Portland, ORJanuary 19, 2019
Enjoyed working for American Medical Response. Many employees, from Paramedics to Regional Director, willing to take the time to assist anyone. Friendly environment. Fulfilling job.
Pros
Knowledgable coworkers willing to teach and direct.
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2.0
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Great for new people
Crew Member (Current Employee) –  Erlanger, KYJanuary 15, 2019
Look at the job opening. They are the only place that thinks there is a paramedic basic. They are an improvement over Rural Metro, but if you expect to get off on time, you are kidding yourself.
Dispatch is in another state, so they don't have a clue about distance or traffic patterns.
You will be posted at hospital A, then dispatched to hospital c, passing a squad that just left c without a patient.
You will get left out to dry by dispatch who will give an unrealistic arrival time, so it looks like you were late.
Pros: Most of the crews are fun, serious about pt. care, and hardworking.
Cons: One of the lowest pay scales in the region. Reason: they take into account the salaries of VOLUNTEER departments in the area. Seriously, 5-10 bucks an hour less.
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2.0
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Very selfish company
911 Emergency Medical Technician (Current Employee) –  CaliforniaJanuary 15, 2019
Compensation is horrible, benefits not much better. Must work OT
Equipment is often lacking or flat out non-existent. As a result many employees are not the happiest people.
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3.0
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Corporate EMS
Paramedic (Former Employee) –  Redlands, CAJanuary 10, 2019
I worked here for 16 years and for the first 12 I was very happy. after that the company went through management changes and began to cut hours of full time workers to meet there budget and obtain there bonuses (overheard from the General Manager at a company BBQ). This increased the work load for the rest of the employees. Management would selectively enforce or follow there own policies and show favoritism as well as become vindictive to "non favorites". The company refused to pay my bereavement pay when my Brother died, They posted mine and a number of other employees injury records in one of the stations violating privacy laws.
Pros
Large company with areas to transfer to and other opportunities
Cons
Poor management and disregard for the employees
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1.0
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Horrible place to work
Emergency Medical Dispatcher (Former Employee) –  Arvada, COJanuary 10, 2019
Management doesn’t care about you! This is a horrible place to work. They pay their employees as little as possible! It’s barley enough for the cost of living. Heck you’ll make more working at Walmart or McDonald’s than you will at AMR!!
They run you to the ground with transfers. The training is so quick management/supervisors/FTO’s will lie on your test scores just to pass you and get you out on the streets as an EMT or on the radios as a dispatcher. It’s very easy to move up, but only because they have so many people quitting. Training is constantly going on since they can’t keep good employees around.
Favoritism is a huge thing here. If you’re good friends with management then you won’t have to worry about anything. If you’re not good friends with management then you can bet your rear that you will be treated differently!
It’s a hostile work environment!! If you report something you will have retaliation by management and the employees you reported! Even though it’s supposed to be confidential. You can try to go to HR or corporate, but 100% of the time NOTHING will be done about your complaint.
I say the only good thing about AMR is you won’t get fired unless you show up drunk or high. They will hire anyone! So go ahead and apply, because you will get hired, but don’t stay here. I recommend looking for another job as soon as possible otherwise you’ll be stuck here!
The only thing I will miss about AMR is the good work friends I’ve made!
Pros
Good benefits
Cons
Horrible management, little pay
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4.0
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good place to work for EMS
Emergency Medical Technician (Current Employee) –  Stockton, CAJanuary 9, 2019
gain experience in a fast paced environment. Make this place a stepping stone to further yourself in medicine or make it a career. Long hours but more days off.
Pros
always learning and helping people
Cons
not many breaks
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3.0
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Good start off
Emergency Medical Technician (Current Employee) –  San Diego, CAJanuary 8, 2019
Good EMS job to start off, you are able to work the hours you want and as well as running CCT calls when you can. You work long hours and get hold over at times.
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1.0
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Great place to start but bad place to stay more than 2 years
Emergency Medical Technician (Former Employee) –  Riverside, CAJanuary 7, 2019
A typical day is full of great medical experience working with police, paramedics, nurses, and doctors. Long 14 hour work days because you usually are doing overtime. Most people have serious personal problems, which makes them grumpy very often.
Cons
poor wage, poor work environment
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5.0
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Best job I had
Emergency Medical Technician (Former Employee) –  Tampa, FLJanuary 5, 2019
Not the greatest paying job for what your doing but I’d now found out I’d rather get paid less and be happy than at a company that doesn’t appreciate or respect there employees and your just a number.. AMR is a good company
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2.0
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Great starting place
Medical Billing Representative (Former Employee) –  Akron, OHJanuary 4, 2019
Good starting place, good people , benefits and environment ok. Very small but like i said good people very diversified
Great place to learn and advance
Pros
People
Cons
Pay
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1.0
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Hostile
EMT / Dispatcher (Former Employee) –  Orlando, FLJanuary 4, 2019
My first job as an emt. Started with field training officers that were encouraged to “put the fear of god” in new hires, who likely never worked in this field before, are still learning the lingo and operations. Pay was extremely low compared to the living wages need. Just barely over minimum. Though you can work as much as you want because they cant keep anyone. Turn over rate is excessive. Till summertime when they slow down and so there’s zero over time and if you dont elect to go home they force you to become a car washer (we had to deep clean the ambulances or GO home). No clear guidelines were given during training as far as how long you’re allowed to be with a patient you’re picking up at the hospital (you have 30 minutes to get the patient you’re transporting if it takes longer you’re required to call and tell dispatch- mind you-
They dont show you around the local hospitals you’ll be picking patients up from nor are you given any kind of map) you’re also only allotted 30 minutes to drive from one spot to another even if its rush hour and you’re going from one county to another. Dispatch is constantly required to force you to update your status even though they can see you on their map “fleet eyes”. But the dispatch supervisor wants it said on the radio so its recorded on a line.
They only use 1 radio tac for all radio traffic which includes the ambulances who are apart of the city and county 911 system. Airways are so jammed people are walking all over eachother and cutting eachother off. Leaving so much opportunity for an emergent situation like a vehicle accident
  more... to occur and for dispatch to miss it leaving crews vulnerable.
Crew chiefs yell and curse at crews and dispatchers (even on recorded lines). They run out of medicine like BENADRYL and narcan but still send crews out anyways. Equipment is horrendous. They force crews to be in service for start of shift after 15 minutes which is barely enough time to confirm all equipment is on board and working properly.
For transfers from hospital to hospital or hospital to facility theyll accept insurances knowing they arent the insurances first provider leaving the patients potentially getting full bills instead of making hospitals follow appropriate procedures and go through the insurance first due to the fact they dont want to upset the hospital and loose their contract.
God forbid you have a medical emergency yourself at work because they will charge you full price for the ambulance ride AND give you a point on your attendance record for leaving early.
People who are in the inner circle get to hang out in the office instead of running calls.
I could go on.
Best choice I made was leaving.
  less
Pros
Paid time off
Cons
Everything elsw
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1.0
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Stressful and leaves you in a rut
Field training officer (Former Employee) –  San Diego, CAJanuary 3, 2019
AMR expects their employees to work ridiculous hours with no compensation. They fudge time cards to cheat you out of overtime, and the pay is not enough to do more than just survive. It leaves you in a rut where you are unable to have the time or finances for paramedic or nursing school.
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4.0
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Decent Company
Full-time EMT-I and Paramedic (Former Employee) –  New HampshireJanuary 1, 2019
Worked there for 15 years and was able to be promoted and increase my salary. It depends on the area and manager you work for as to how well your experience will be.
Pros
Training, Advancement
Cons
Private For Profit
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3.0
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first job
Paramedic (Former Employee) –  Los Angeles, CADecember 27, 2018
i would respond to 911 emergency calls ,it was an exiting type of job that open my eyes to the possibilities in the medical field.
i do not regret it
Pros
Experiance
Cons
Strange hours
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3.0
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Improving
PARAMEDIC (Former Employee) –  Rancho Cucamonga, CADecember 26, 2018
The company was going downhill for a little bit losing contracts in the area and having poor moral but culture is improving. the benefits are not really there however its a great county to work in and gather experience
Pros
flexible schedule, little oversight, plenty of CE's
Cons
Management is hostile, high call volume, no breaks/ lunch breaks, Rising turnover rate
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1.0
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productive
Eligibility & Collector Patient Rep (Former Employee) –  Carson, CADecember 21, 2018
verify eligibility with patients Insurance, always logged into the system for searches of updated information with patient, had to meet quota daily, there was alway overtime on the weekends especially month end pay sucks
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3.0
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alright
EMT-Basic (Former Employee) –  Portland, ORDecember 20, 2018
Worked a lot to only get a little. You are work 12 hour shifts and its the longest day ever. You get many benefits for you and family. over all it was a okay place to work
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5.0
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Productive and fyn work environment
EMT (Current Employee) –  Springfield, MADecember 19, 2018
Various Medical Aspects and duties per state protocols and scope of practice. Patient care and quality is first and formost. Building strong relationships with medical personal and facilities.
Patient Care
Patient Care
Patient Care
multitasking
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3.0
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It's an okay place to work.
EMT-Basic (Former Employee) –  Lake Havasu City, AZDecember 18, 2018
The people are fun to work with, but that's about it. The benefits suck, as well as the pay. EMT's start out at minimum wage. For the amount of schooling we have to do, we should be starting out at $18-$20 an hour.
Pros
coworkers
Cons
Pay and healthcare
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Overall rating

3.6
Based on 898 reviews
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