Business Analyst (Former Employee) – Springfield, MO – May 14, 2018
This wasn't the job for me. I applied for one position, signed on for same position and then on my first day found out I had a completely different position than what I applied for. There was a deep lack of leadership and teams were allow to go without being held accountable for their decisions.
Market Manager (Current Employee) – Springfield, MO – November 9, 2017
Depending on what department you are in, the managers aren't qualified to manage. They have their favorite employees that can get away with anything, and if you're not one of those, you're completely invisible. There is no career advancement in most departments.
The best part is the 37.5 hour work week and 3 weeks vacation.
Marketing (Former Employee) – Springfield, MO – October 28, 2017
Long time employee - used to be a great place but has been driven into the ground by unethical horrible management. This place has become abusive and oppressive. Managers lie about their employees and take credit for their employees long hours and hard work. Managers get by with not showing up for work and they do not support their employees at all. The stress here is off the charts, regardless of what department you work in. If you are a lazy, lying, backstabber you are a perfect fit for this company - and headed for a place in leadership.
Vacation days. Some of the team members are really good people
Associate Underwriter (Former Employee) – Springfield, MO – July 12, 2017
Let's see, where do I start... I was here about a month when I realized I had made a HUGE mistake. Management is completely out of touch with the industry. What insurance company doesn't take credit/debit cards in 2017?? The work loads are crushing and the systems are so out of date that it's embarrassing. When you ask in the interview what their management style is they claim they don't micromanage but that is EXACTLY what their management style is. They hold repeated meetings over the revolving door turnover rate and then they shut down any real dialogue when employees voice suggestions or concerns. They want it to look like they're trying to fix the problems but in reality they just aren't. Just like most things, they want to sweep issues under the rug and pretend they don't exist. If you speak up in disagreement or receiving wrong information there WILL be consequences. Same thing with trying to promote within the company - you will be punished for that as well if you don't get the position you attempted to move up to. If you're between jobs or literally have no other options, it's ok as a temporary job. If you have other choices - RUN.
Less than 40 hour work week, major holidays off. That's really it.
Accountant (Former Employee) – Missouri – July 11, 2017
They are fortunate they were not sued when I left. Several laws were being violated in the workplace, which led to my exit. Management is a joke, apparently across the board, but definitely in accounting. They allow regular employees to act as managers when they don't have the title or capacity to even be a manager. Very high turnover!
Less than 40 hr week; the company did fun things for the employees
Management; poor training curriculum; no room to move up
Claims Customer Service Representative (Former Employee) – Springfield, MO – March 31, 2017
If you're looking for a part time job to get you through college I would recommend ANPAC. Newly hired temporary workers make just as much as people who have worked there for years and are given more opportunities for advancement and more hours because they won't be able to ask for benefits. Management is a joke, turnover is atrocious and the amount of work you're asked to do, without incentives, is ridiculous. Great stepping stone job.
Claims Adjuster (Former Employee) – Springfield, MO – July 29, 2016
ive worked in the professional work environment with a variety of companies across the US - lower and middle management here is far below average and the company as whole changes vision so rapidly there isnt time to allow the prior changes to take effect before switching vision to something new.
the pay is below average for the industry but probably above average for this region.
Most of the marketing staff I worked with seemed content; they really appeared to be the only ones. The consensus is claims staff is overworked and are generally planning an early exit. Support staff are mostly people passing through - either in college, or just out of college or "between jobs".
I havent seen this much turnover since working for a telemarketing company in college.
On the plus side the only support staff are required to work nights, weekends or holidays. The corporate office is always trying to boost morale with parties and giveaways, all their efforts hardly detract from the overall problem; Hours of work usually 8-4:30
paid Hiolidays - No nights or weekends - Good working hours
poor management - especially High turn over - underpaid for industry
Property Claims Adjuster (Former Employee) – Springfield, MO – June 1, 2016
The pay does not match the level of the jobs in most cases. Many positions are very stressful and the compensation is not worth it. Also, management in claims is sub par and make it difficult to maneuver within company advancement.
The positive is that you do not have to worry about working holidays and the employees for the most part are great.
Unqualified managers, unorganized company and big double standards apply here
Claims Adjuster (Current Employee) – Glenmont, NY – May 10, 2016
Management that has never done the job that they are managing, favorites are able to get away with murder and shoddy work product with no repercussions. If a non-managerial employee is struggling, they are reprimanded or terminated, however, if a manager is struggling, they just reorganize the entire management structure and "find" a place for them in a different management role.
wellness center, many holiday celebrations etc
unorganized, special treatment of favorites, workload
Constantly changing unable to structure and organize - High turn over
Claim Adjuster (Current Employee) – Springfield, MO – February 11, 2016
I worked for ANPAC for 2 years in the Springfield Office - I was hired with 10 others in my position - 18 month later there were only 2 of us left.
The pay is decent for Springfield, but not for the industry, management cant structure quick enough to keep up with the changes the company is making, and the work load is unmanageable - even by insurance industry standards.
The company works to retain employees, lots of incentive programs - company activities, morale boosters, but even that cant help the hemorrhaging of staff.
The leadership nor the trainers have ever worked in the current operating system and have no clue how to do even the simplest of tasks, after weeks of training I was LITERALLY told by senior peers AND my direct supervisor that training was entirely irrelevant.
My peers were great - the consensus from everyone I worked with is they will change companies ASAP - of my 15 closest peers, I don't know of anyone who wasn't keeping an active resume.
something else unnerving is their willingness to terminate employees without notice or apparent cause. I know there's always 2 sides to every story, but when work load slows down and they get caught up (in the late winter and early fall) you can count on several terminations some were clearly not doing well, most appeared to be doing VERY well After speaking to all of them - they all had the same story about the firing process - called to HR unexpectedly at the beginning of the work day, and a manager met them there with their belongings thrown into a box - when asked why were told "wasn't meetingmore... expectations" when asked for specifics - were told could elaborate - that's unnerving
I wouldn't recommend this company to anyone unless they are going into sales or marketing - stay away from ANYTHING to do with claims.less
Decent pay for area; peers
Workload, poor mangement, poor structure, lack of organization, lack of training