American National is a great place to start to expand your knowledge in the world of insurance
WORKSITE CASE MGR / CUSTOMER SERVICE REP (Current Employee) – Galveston, TX – July 21, 2018
I went into this job without a lick of knowledge of how health insurance truly worked. All I knew was I needed it in order to be seen by a doctor and everything was covered because I have health insurance...so I thought. After 8 weeks of training and much knowledge shoved into my brain I wondered what the heck I got myself into. Well I stuck with and now I love it! Not only do I help customers understand their insurance coverage and how it works but I also have the privilege of helping my family with their insurance needs. With my knowledge I have been able to save people hundreds and thousands of dollars by not making overpayments to providers and waiting on refunds that can sometimes take over 2 years to get back. So if you're looking for a job in the health insurance industry American National is a great place to start and expand your knowledge. American National also offers a wide variety of insurance besides health; they offer life, auto, home, classical vehicles, and so much more.
Special Claims Representative (Current Employee) – Springfield, MO – August 14, 2018
Definitely not the kind of place that promotes based on performance. If you've been there long enough and kissed the right butt, you will promote just fine. If you work hard and go beyond expectations but do not suck up to the right people, you will be stuck. The company management lacks integrity and purposely misleads employees regarding its financial status to pressure employees into working harder for longer periods of time to avoid properly staffing the claims department. Pay & benefits are on the bottom end of the curve competition curve.
Most coworkers/peers are nice.
Management, pay, promotional opporunities for solid employees
Life Insurance Agent (Former Employee) – New Hope, MN – July 14, 2018
Good company. GREAT office. My direct supervisor and District Manager are top notch stand up guys. Really teach you how to do the job. I learned alot and really challenged myself. Loved the time I was there and gained valuable experience p/confidence.
Outside Sales Representative (Former Employee) – Overland Park, KS – June 28, 2018
freedom to sale as many policies as you can and earn as much money as you are able to.you got to interact with different people .but the hardest part of the job is the leads they provide are not good quality leads and you can hardly sale any body on the list of leads they provide . I had to leave because i lost my older brother .overall i enjoyed working with the manager who was a very helpful person.the only problem is there is no benefits offered to the employees.
Customer Service Representative/ Call Center (Current Employee) – Galveston, TX – June 25, 2018
American National Insurance Company is a company where nepotism is alive and well. Many of the managers are friends or related, and management typically promotes within, from other management related positions. The benefits are terrible and very costly for hourly employees while upper management receives free benefits for their entire family. The pay is not competitive either with raises usually consisting of .20 to .30 cents.
Cafeteria on site, only working 37.5 hrs per week.
Marketing Coordinator (Former Employee) – League City, TX – May 6, 2018
Much the same how American National Insurance Company got their start in bed with the mob, is the gangster sales mentality ingrained in its corporate culture today. Definitely a company that stays true to its legacy.
American National was a very challenging place to work. It is a closely held family business. The work from day to day was very interesting. Management is changing the culture to become more collaborative instead of being told this is the way it has always been done. The 401K match has been discontinued which has caused unhappiness amongst the employees.
I believe that upper management needs to enhance benefits to keep personnel happy.