American Red Cross is about saving lives. The team and I work on the IT and Customer Support side of the organization. Some days the work load is heavy and I like it. I work along side with my managers as we govern help desk's performance and put the Information In Access. The hardest part of the job is understanding new things right away. The most enjoyable part of working with the organization is working with a team with the Core Values and Culture that match my personality; Such as, Kindness, Team Work, Respect, and Trust.