American Red Cross
Happiness rating is 62 out of 100
3.8 out of 5 stars.
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American Red Cross Employee Reviews

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3.4Work-Life Balance

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American Red Cross insights

Based on 1,783 survey responses
What people like
  • Ability to meet personal goals
  • Ability to learn new things
  • Clear sense of purpose
Areas for improvement
  • Trust in colleagues
  • Overall satisfaction
  • Fair pay for job
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non profit work culture

Indeed Featured review

The most useful review selected by Indeed
work is laid back, good life balance. best place to work for working moms and any one who wants to work for non profit. i would highly recommend red cross
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Nonprofit

Experience varies greatly according to the local office. Fundraising involves lots of event planning. Consolidation and layoffs are a concern. Organization was very divided between departments.

Pros

Grrat mission

Cons

Limited pay
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Productive and fun workplace.

Great place to work. Long hours but good pay. Some of the people are nice and friendly. You get to travel a lot and sometimes it can be hard work. Overall It’s an ok place to work.

Pros

Great pay

Cons

Long hours for drivers
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A call center

Typical day consist of back to back calls, scripted intro and closing while being micro managed and dinged on metrics if you don't say things verbatim.

Pros

Flexibility, working remote

Cons

Compensation
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Productive and fast pace environment

I had the great time working in this organization, I learned a lot, it’s always busy but I enjoyed it because of the people I worked with and also like the diversity,

Pros

401k plan is excellent

Cons

On calls 24 hours
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Share your experience to help others

Secure job, hard to get fired. But soul-crushing and no advancement.

ARC takes advantage of your good character. They exploit the mission and helping people to pay you abysmal salaries and slowly give you the responsibilities of 3 people. They run lean so that senior leadership can cash out bonuses. They exploit volunteers to do full-time employee work and put you in a position to guilt them the way senior leadership guilts you. I couldn't do it anymore after a while.On a positive side, it's incredibly difficult to get fired at ARC. There are many employees with terrible attitudes and social graces that you must work with at some capacity every month. Most teams have brought up the issue but nothing gets done.
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collaborative and friendly

a wonderful team of cross-generational contributors in all job functions, from Disaster Services to Media Relations to Fleet Operations and Management.

Pros

recognition for a job well done

Cons

dealing with Covid - like the entire world must.
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What I learned

I learned about what it means to be a valuable employee. As a sophomore in college at the time, I got to use excel and learn from the CEO directly. Extremely friendly atmosphere.

Pros

Learning opportunities in business field

Cons

Volunteered time during internship
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Under paid and unappreciated

Poor working conditions. Unorganized systems. Nobody knew what the others were doing! Wanted me to teach CPR at an abortion clinic without taking my stance on the subject into consideration.

Pros

N/a

Cons

Everything
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You won’t go far in this company

Been with the Red Cross for 5 years and although there are many internal postings daily you will be overlooked for all of them. Don’t plan to further your career here because you will get stuck in the same position with the same low pay.

Pros

Flexible hours

Cons

Low pay, high cost benefits, no room for advancement
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Dysfunctional and unorganized

The Red Cross has really gone downhill. They are so desperate for employees that they hire pretty much anyone. Not only that, but then they promote these people even though they lack the skills or qualifications. You can get hired with zero experience, then in 6 months you can become an OJI and train people they hired that also have zero experience. Then in another couple of months you can be promoted to be a Charge or Drive lead where with your minimal skills and qualifications you can now be in charge of the drive and all the poorly trained staff.It is really sad how bad it has gotten!!!

Pros

You just have to show up, you don’t have to be a good worker, or do a good job, just show up and you be promoted

Cons

Working with unqualified, unskilled, unprofessional co-workers
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Caution!!!

Not Minority Friendly Seem To Cater And Grasp Towards The “Others” Management Team Is Bias There’s No Equality Too Much Favoritism The Hard Workers Never Get Promoted Managers and Supervisors Are Allowed To Retaliate And Discipline For Personal Reasons. Management Is Never Held Accountable For Their Mistakes It’s Always The Staff Fault. There Is No Team Work Management Likes To Play Staff Against One Another Creating Hostile And Toxic Work Environments.Over Worked And Unappreciated. Full Of Butt Kissers.

Pros

Meeting New Ppl, Good Healthcare

Cons

Sometimes No Breaks, Overworked
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Decent pay; benefits used to be great but have decreased in quality/quantity while increasing in cost to employees.

Would NOT recommend working here! It’s a truly dysfunctional place, and overall morale is in the toilet.Management is completely inept, and is always at odds with labor. Things became especially terrible after management implemented a “union avoidance strategy.” This has made for an extremely adversarial relationship between unionized employees and management.

Pros

Decent pay for what I did.

Cons

Everything else !
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Ehhh

Highcschool like environment, everyday is pretty routine, separating whole blood components was pretty cool, management thinks very high of themselves, nothing about this job is difficult.
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Helping people

Helping people was the most rewarding part of my job. Great co workers. We use to help each other and work as a team. Helped out in the blood drives and the extra curriculum events.
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Racist filled corporation

Not great staff and not inclusive workplace, even worse for volunteers that are not white. Claim to have an inclusive environment but it’s not at all.
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Great Environment! Very Welcoming and a lot of room to grow

Communication, training, and atmosphere is good. Team oriented. You feel like you have a purpose. Management is quick and responsive. Hardest part probably the reporting and documentation but after some practice it becomes muscle memory.
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Horrible leadership in Chicago .

My co-workers were outstanding individuals (still are!), working to help others. Management was rude, offensive and self-centered with nothing but concern about approval from their superiors.

Pros

Co-workers were great people!

Cons

HR defended offensive behavior
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Helped and assisted the sraff and the general public.

Gained enormous skills dealing with the public and solving their needs.Learned how to problem solve. Assisted with veteran affairs and first responders. Every day was a learning experience. Made many friends there and greatly love doing good for the general public. It was truly a service to help those in need.
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Incompetent management

Lack of care from management concerning any issues that don't directly involve themselves. As long as the work is getting done there is little care. Complain about issues that are beyond staff control and don't want to listen to or address what's causing the issues
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Dont work for this company! You’ve been warned

Gossip central. You work with people who are there to help the donors and get the job done. Then you work with people who come to work to socialize and do nothing (a lot of team leads - except two who are exceptional) They will watch new people work harder than most and do nothing about it. The turnover rate is high because nobody stays. The company does NOT care about its employees. Look it up yourself. The phlebotomists are OVERWORKED and UNDERPAID. The sad part is scheduling will send you all over the place regardless of your preference and won’t care. They will try to scare you saying “don’t ever call out” when in reality everyone does, which is why they are understaffed everyday. Nobody works. And the people who do - take on the work load for the people who are there to just run the clock and get paid. Mind you - there are employees who get paid more than others just for working at the company longer but won’t actually work at all. They will sit at drives complaining instead of helping their own staff through the day. It’s stressful and super draining! Only worked there for the donors, but that’s not enough to deal with the staff and company. It’s a shame because I never thought “the American Red Cross” didn’t value their employees, but it’s very true. They don’t. You’ve been warned.

Pros

The donors are very nice

Cons

Everything else
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Overall rating

3.8

Based on 7,556 reviews
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Ratings by category

3.4Work/Life Balance
3.4Compensation/Benefits
3.2Job Security/Advancement
3.3Management
3.6Culture

Women's ratings

3.6Fairygodboss Score

56%say women are treated fairly and equally to men

56%would recommend to other women

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