Claims Supervisor (Current Employee) – Saint Petersburg, FL – January 27, 2019
ASI is now part of the Progressive family. Things are changing and they are much more corporate. Gone are the days of the super relaxed atmosphere which made ASI the best organization to work for. They are still fun and have a chill vibe but they aren’t fully part of Progressive yet... just wait.
Flood Claims Processor (Former Employee) – St. Petersburg, FL – November 25, 2018
With being in the Flood Insurance industry during Hurricane season, this position was high in demand, so it required long working hours in order to get claims set up and paperwork processed to the adjusters in order to get our clients moving forward in order to help them with rebuilding their home from the damage that was caused by the storm. I highly enjoyed this position because of the industry it was in and the fast paced enviornment it was in. Management was very helpful and informative.
Sr. Claim Representative/Special Investigator (Former Employee) – Saint Petersburg, FL – August 28, 2018
Position required extensive field investigations and travel with little to no notice. Attended EUO's. Worked closely with carrier attorney's and all categories of law enforcement. Assisted both field and staff adjusters in recognizing fraud. Attended numerous seminars, conferences and local meetings in efforts to combat fraud.
Analyst (Current Employee) – Saint Petersburg, FL – April 13, 2018
I bought into the hype at first by about 6 months in, the truth starts to seep out. Don’t trust anyone. Know that the entire place gossips. You’ll only move ahead by being fake and manipulative. Don’t fall for the lies they feed you at orientation!
(IA) Property Claims Adjuster - CAT (Former Employee) – St Petersburg Beach, FL – November 29, 2017
Contract assignment, the overall energy is relaxed and the campus/ facilities are great. Sand volleyball court, basketball court large dine-in and cubicle spaces. The management is fickle but the staff employees have wonderful attitudes and very helpful.
Supportive company with preferred product. Good focus on underwriting to write profitable business. History of good employee benefits and culture. Recent takeover from Progressive likely to change the culture for worse.
Insurance Adjuster Internship (Former Employee) – Saint Petersburg, FL – May 8, 2017
America Strategic Insurance (ASI) is a fun place to work with energetic, friendly employees. One of ASI's corporate goals is to enable its employees to keep a healthy balance between their professional and personal lives. In facilitating this goal they provide an amazing fitness facility, a volleyball court, child care facility, and organized fitness groups. The work environment/climate is quite relaxed, given the fast pace of the work insurance adjusters do. The social committee organizes lots of employee get-togethers to help everyone connect/reconnect, relax, and enjoy a break from the somewhat stressful pace an insurance company has to maintain. The corporate grounds are beautiful and include waterfalls, wooden bridges, and nice seating arrangements for lunch outside. All in all, ASI is a fantastic place to work!
Well-equipped fitness facility, beautiful and scenic campus, and fantastic corporate climate.
Sr. Claim Adjuster (Current Employee) – Saint Petersburg, FL – May 4, 2017
customer service, assign field claims, review and conclude claims. Attend examination under oaths, attend mediations including state mediations. Negotiate and conclude claim disputes. Conduct field re-inspections.
Technical Support Specialist (Current Employee) – Saint Petersburg, FL – October 25, 2016
A typical day of work would revolve around receiving calls in the tech support queue as well as monitoring the tech support email inbox consisting of password resets and download setups from insurance agents. We also handle the responsibility of assisting insureds with setting up their online profiles so they are able to monitor their policy information and access any documents that are available on their policies. Though this position is different in detail from my previous underwriting position, I have learned that it still brings similarities with what the underwriting position entailed as each email and call receive can be very different than the request before and requires you to be adaptive to any situation or request that comes in each and every day.
As far as management goes, I could not say any negative or want anymore than what is provided by the company. They allow you to carry freedom and believes in not only myself but you can see they don't leave anyone behind and continue to encourage the company to do better. Hard work is rewarded within the company.
I honestly feel the hardest part of my job is days that are slow. I love to work hard and love to stay busy.
The most enjoyable part of my job are the benefits, the family atmosphere, the management overseeing the company. I really look forward to coming to work everyday.
Outside Property Claims (Former Employee) – Phoenix, AZ – July 17, 2016
If you are based out of home office the atmosphere is fun with lots of activities, fun times and personal attention. This company still views itself as a start up and as such you will perform most of the data entry and administrative work necessary for claims that most other companies have automated or home office employees complete. If you work remote you will have to complete a regular case load, all of the admin work, plus you will have inside work shifted to you on a regular basis when you do not have a full case load. There is no opportunity to "catch up" if your territory becomes slow. Management and home office does not understand the time requirements of being a field employee that is required to travel daily. The company has been purchased by progressive and will be changing its structure to meet the needs of a non standard insurance company (from regular homeowners to high risk/condos/apartments, ect) As such claim volume is high and there is very little complexity. If you are used to and looking for a normal p&c carrier to work for this isn't it.
frequent small bonuses and opportunity for company related travel and entertainment
you will work every day of the week and evenings to keep up
Representative (Former Employee) – Saint Petersburg, FL – March 17, 2014
Middle Management lacks direction and essential skills to make this company a complete success. Senior Management (founders/owners) involved on a daily basis which is responsible for the great people who work there. A very delicate balance between family and work. It must be all about your job and your family is your support to success which is the company mold. Good benefits, great facility, great people, Middle Managers need training.
Under paid employees & Horrible Mid level managment
CPSR (Former Employee) – Saint Petersburg, FL – September 7, 2013
Well a typical day was extremely busy from the time you walk in until the time you leave. If you take a vacation or miss a day, the work is still waiting for you and puts you further behind. Most people with a management title have no clue on how to even manage people, problems and productivity. People pretty much did what ever they wanted to do while on the clock didn't answer phone calls or contribute to the team and still had job security. They are cheap and instead of using a business expense for office parties, birthdays, etc, they expect you to chip in money once or twice a month for co workers birthday's. Not only does it distract most of the productivity during a typical workday, but puts you further behind when you decorate clean up, shoot the breeze, order lunch. Most of the co workers were great to work with, but there were a few who don't pull there own weight and like telling on other employees. The job is cake and an 8th grader can do the work. The training completely stinks and is the main reason the employees have no clue what to do. If you have no opinions, are susceptible to being brain washed and love spending your hard earned money on all of your employees birthdays that you really don't care about than this is the place for you. Last but no least, I do have to say that most of the officers are solid, but have no clue as to what is really going on.
No micro managment, hour plus lunch breaks.
Nepotism is wide spread, Zero managerial skills for all mid level managers, lack of advancement, and very low pay compared to industry average