AMERICAN STRATEGIC INSURANCE Employee Reviews

3.6
Overall rating
Based on 18 reviews
Ratings breakdown
54
49
31
21
13
Sort by: Helpfulness | Rating | Date
Showing all 18 reviews
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Disgusted
Analyst (Current Employee) –  Saint Petersburg, FLApril 13, 2018
I bought into the hype at first by about 6 months in, the truth starts to seep out. Don’t trust anyone. Know that the entire place gossips. You’ll only move ahead by being fake and manipulative. Don’t fall for the lies they feed you at orientation!
Pros
Nice gym
Cons
The people especially management
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Place
Catastrophe Desk Adjuster (Former Employee) –  Saint Petersburg, FLApril 4, 2018
Wish I could have stayed. Culture is great, still growing so there are a few bumps. Lots of room for advancement, and they encourage you to grow along with the company.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great work environment
IA- Claims Examiner/Handler- Disputed/Complex (Former Employee) –  Saint Petersburg, FLDecember 14, 2017
Management was supportive and the work environment was relaxed but constant, The contract employees were treated well. I worked in the residential supplement and disputed claims unit.
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Relaxed Environment
(IA) Property Claims Adjuster - CAT (Former Employee) –  St Petersburg Beach, FLNovember 29, 2017
Contract assignment, the overall energy is relaxed and the campus/ facilities are great. Sand volleyball court, basketball court large dine-in and cubicle spaces. The management is fickle but the staff employees have wonderful attitudes and very helpful.
Was this review helpful?Yes 5No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Supervisor (Former Employee) –  Saint Petersburg, FLOctober 4, 2017
ASI is a fantastic place to work and become a part of. The culture permeates through every facet of the company, which is the best part of ASI.

Management is always willing to accommodate or re-evaluate a situation to ensure the best possible work environment.
Pros
Casual culture
Cons
Busy schedules
Was this review helpful?Yes 6No 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
quality home insurance product to promote
Oregon Sales/Marketing Representative (Former Employee) –  OregonJuly 19, 2017
Supportive company with preferred product. Good focus on underwriting to write profitable business. History of good employee benefits and culture. Recent takeover from Progressive likely to change the culture for worse.
Was this review helpful?Yes 4No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Exciting and fun place to work!
Insurance Adjuster Internship (Former Employee) –  Saint Petersburg, FLMay 8, 2017
America Strategic Insurance (ASI) is a fun place to work with energetic, friendly employees. One of ASI's corporate goals is to enable its employees to keep a healthy balance between their professional and personal lives. In facilitating this goal they provide an amazing fitness facility, a volleyball court, child care facility, and organized fitness groups. The work environment/climate is quite relaxed, given the fast pace of the work insurance adjusters do. The social committee organizes lots of employee get-togethers to help everyone connect/reconnect, relax, and enjoy a break from the somewhat stressful pace an insurance company has to maintain. The corporate grounds are beautiful and include waterfalls, wooden bridges, and nice seating arrangements for lunch outside. All in all, ASI is a fantastic place to work!
Pros
Well-equipped fitness facility, beautiful and scenic campus, and fantastic corporate climate.
Cons
Hectic work pace.
Was this review helpful?Yes 10No 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Sr Desk Examiner - Quality Control
Sr. Claim Adjuster (Current Employee) –  Saint Petersburg, FLMay 4, 2017
customer service, assign field claims, review and conclude claims. Attend examination under oaths, attend mediations including state mediations. Negotiate and conclude claim disputes. Conduct field re-inspections.
Pros
good work environment
Cons
communication
Was this review helpful?Yes 4No 2Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Lack of managerial skills from mid lebel managers
Claims (Former Employee) –  St. Petersburg, FLJanuary 21, 2017
Exesive work and too much preasure from team managers who lack of people skills.
You can be terminated at any time for no reason unless you are part of the nepotism chain.
Pros
Gym
Cons
To many, tot worth it
Was this review helpful?Yes 19No 10Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A one of a kind company
Technical Support Specialist (Current Employee) –  Saint Petersburg, FLOctober 25, 2016
A typical day of work would revolve around receiving calls in the tech support queue as well as monitoring the tech support email inbox consisting of password resets and download setups from insurance agents. We also handle the responsibility of assisting insureds with setting up their online profiles so they are able to monitor their policy information and access any documents that are available on their policies. Though this position is different in detail from my previous underwriting position, I have learned that it still brings similarities with what the underwriting position entailed as each email and call receive can be very different than the request before and requires you to be adaptive to any situation or request that comes in each and every day.

As far as management goes, I could not say any negative or want anymore than what is provided by the company. They allow you to carry freedom and believes in not only myself but you can see they don't leave anyone behind and continue to encourage the company to do better. Hard work is rewarded within the company.

I honestly feel the hardest part of my job is days that are slow. I love to work hard and love to stay busy.

The most enjoyable part of my job are the benefits, the family atmosphere, the management overseeing the company. I really look forward to coming to work everyday.
Was this review helpful?Yes 9No 2Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Home Office is a fun place, Field work is tough
Outside Property Claims (Former Employee) –  Phoenix, AZJuly 17, 2016
If you are based out of home office the atmosphere is fun with lots of activities, fun times and personal attention. This company still views itself as a start up and as such you will perform most of the data entry and administrative work necessary for claims that most other companies have automated or home office employees complete. If you work remote you will have to complete a regular case load, all of the admin work, plus you will have inside work shifted to you on a regular basis when you do not have a full case load. There is no opportunity to "catch up" if your territory becomes slow. Management and home office does not understand the time requirements of being a field employee that is required to travel daily. The company has been purchased by progressive and will be changing its structure to meet the needs of a non standard insurance company (from regular homeowners to high risk/condos/apartments, ect) As such claim volume is high and there is very little complexity. If you are used to and looking for a normal p&c carrier to work for this isn't it.
Pros
frequent small bonuses and opportunity for company related travel and entertainment
Cons
you will work every day of the week and evenings to keep up
Was this review helpful?Yes 21No 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Mid level company
Field Adjuster (Current Employee) –  St Petersburg Beach, FLApril 17, 2016
Company is transitioning from a mid level startup to nationwide expansion.

- Work/life balance is not a priority
- Management structure needs refinement
- Workload imbalance due to being understaffed
- Benefits & pay is good, except no OT pay unless there's a Catastrophe
Pros
Salary, benefits
Cons
Understaffed, unbalanced work expectations
Was this review helpful?Yes 25No 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Top five places to work for in FL
Marketing Manager (Current Employee) –  Saint Petersburg, FLJuly 10, 2015
ASI is a great company to work for with a positive work environment and a fun culture. The company was voted top 5 places to work for in FL and the Tampa Bay area.
Was this review helpful?Yes 12No 7Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fit the mold
Representative (Former Employee) –  Saint Petersburg, FLMarch 17, 2014
Middle Management lacks direction and essential skills to make this company a complete success. Senior Management (founders/owners) involved on a daily basis which is responsible for the great people who work there. A very delicate balance between family and work. It must be all about your job and your family is your support to success which is the company mold. Good benefits, great facility, great people, Middle Managers need training.
Was this review helpful?Yes 33No 8Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Under paid employees & Horrible Mid level managment
CPSR (Former Employee) –  Saint Petersburg, FLSeptember 7, 2013
Well a typical day was extremely busy from the time you walk in until the time you leave. If you take a vacation or miss a day, the work is still waiting for you and puts you further behind. Most people with a management title have no clue on how to even manage people, problems and productivity. People pretty much did what ever they wanted to do while on the clock didn't answer phone calls or contribute to the team and still had job security. They are cheap and instead of using a business expense for office parties, birthdays, etc, they expect you to chip in money once or twice a month for co workers birthday's. Not only does it distract most of the productivity during a typical workday, but puts you further behind when you decorate clean up, shoot the breeze, order lunch. Most of the co workers were great to work with, but there were a few who don't pull there own weight and like telling on other employees. The job is cake and an 8th grader can do the work. The training completely stinks and is the main reason the employees have no clue what to do. If you have no opinions, are susceptible to being brain washed and love spending your hard earned money on all of your employees birthdays that you really don't care about than this is the place for you. Last but no least, I do have to say that most of the officers are solid, but have no clue as to what is really going on.
Pros
No micro managment, hour plus lunch breaks.
Cons
Nepotism is wide spread, Zero managerial skills for all mid level managers, lack of advancement, and very low pay compared to industry average
Was this review helpful?Yes 40No 11Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Family work enviroment with the opportunity to learn and grow,
Personal Lines Underwriter (Former Employee) –  Saint Petersburg, FLAugust 23, 2012
I loved working at ASI. I have meet and is still friends with former co-workers. The atmosphere is a family enviroment, everyone looks out for one another and are eager to assist and show you all their is to cause you to grow in the industry. The encouragement you get from the family of ASI employees are speechless. I highly recommend this company when looking for an opportunity to advance and obtain long lasting friendships.
Was this review helpful?Yes 23No 28Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It was a fun place to work
Clerical Assistant (Former Employee) –  Saint Petersburg, FLMarch 25, 2012
I loved working at this place it had its moments when it got hard I've learned that you cant take your eye of the prize management was good they made it a fun place my co-worker were always fun you know when it was time to get serious we did but for the most part it was great the hardest part of the job was getting ever thing done when you lose energy but I still got the job done the enjoyable part of the job was the fun we had
Pros
long lunch breaks
Was this review helpful?Yes 23No 20Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at AMERICAN STRATEGIC INSURANCE. Our community is ready to answer.

Ask a Question

AMERICAN STRATEGIC INSURANCE Reviews by Location