A yearly meeting with each department and a review of a standardized proficiency evaluation given employees of that department would greatly assist in showing and knowing where the strength and weaknesses lie.
Answered - Contract assistant - Legal (Consultant) (Former Employee) - Mount Laurel, NJ
Education and training would be more towards mandatory.
Answered - Water Distribution Utility Worker (Current Employee) - Davenport, IA
I would take the stress level down. It does not need to be as stressful as it is. The management needs to have more confidence in the workforce.
Answered - CUSTOMER SERVICE REPRESENTATIVE/BILLING SPECIALIST (Former Employee) - Alton, IL