AmeriHealth Caritas Employee Reviews

Showing all 404 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent place to work
HR Learning Specialist (Current Employee) –  Philadelphia, PAFebruary 14, 2019
An amazing place to work. Under excellent leadership, the Learning and Development team continues to solve problems and support the enterprise with a high quality level of service.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
unattainable work requirements
RN Care Manager (Current Employee) –  Philadelphia, PAFebruary 12, 2019
no work life balance, poor communication, and unattainable work requirements. Ridiculous requests, from "hire ups" that really have no clue how nursing works. It will suck the life out of you.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ok place to work at
Analyst (Current Employee) –  Philadelphia, PAFebruary 2, 2019
Great place for learning about the industry. Good job security. Good basic benefits. Travel opportunities available. Very limited upward mobility. Inherent sexism in work culture. Sub-par maternity leave considerations. Company-wide nepotism. Lack of training opportunities. Stressful work environment.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Proceed With Caution
Case Manager (Current Employee) –  Washington, DCJanuary 29, 2019
I have been working for this company for a few years and noticed many changes including the stress levels. A typical day includes making ALOT of phone calls. Most days you can barely get up from your desk due to the number of outgoing and incoming phone calls. The workload and expectations placed on the employee are totally unrealistic.

This place feels more like a factory instead of a place of employment. The company focuses more on the the members and forgets about the employee. There is so much turn over which effects the work morale. Bottom line, If you are looking for work life balance...this is not the place for you.
Pros
Benefits, Intensive work training, Annual bonuses and pay increases
Cons
Parking Cost, Combined Annual and Sick Leave, NO work life balance, NO Growth, Rude Management, High Stress Levels, Micro Management
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Opportunity for advancement
Contact Center Supervisor (Current Employee) –  Philadelphia, PAJanuary 28, 2019
• Manage a team of 20 plus associates within the Contact Center
• Perform daily/weekly Call Quality Audits in coordination with Management and the Q/A department
• Coordinate staff schedule, tracking staff time, attendance and breaks informing management consistently of any barriers to SLA and metrics
• Makes recommendations to management concerning team member career progression, implementation of new ideas or existing process improvements
• Monitor and manage call center volume received via phone, web and mail to ensure appropriate coverage to meet established goals and conversion times
• Accountable for teams performance in both Statistical and quality metrics
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Quality manager is horrible
Quality Specialist (Current Employee) –  Newark, DEJanuary 27, 2019
The quality manager lacks professionalism and does not respect some of her workers. She treats thr Caucasian much better than the African Americans. does not offer any advancement for the black workers in the Delaware office.

The Quality manager is so wrapped up In One particular worker to be her right hand watchdog who also treats the African American workers they are on a plantation.
Was this review helpful?Yes 2NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
High stress, unrealistic expectations
CMII (Current Employee) –  Philadelphia, PAJanuary 19, 2019
Poor management and communication. Extremely poor training- never a difinitive answer- more worried about metrics than the actual members. There have been 4 in my position quit in the last 4 months.
Pros
None really
Cons
All of it
Was this review helpful?Yes 4NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Big company
Utilization Management Technician (Former Employee) –  Philadelphia, PAJanuary 16, 2019
I was promised a permanent position but that did not happen. My contract ended after working there for almost an year. Coworkers were not sociable or friendly
Pros
Pay rate
Cons
Commute was very long
Was this review helpful?Yes 2NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nepotism and bad management
Analyst (Former Employee) –  Philadelphia, PAJanuary 14, 2019
Heavy turnover, nepotism is really bad, benefits are great, horrible communication from management, advancement is hard due to nepotism.

If you like unreasonable stress this ids the place for you. They have management level employees walking out and quitting.
Was this review helpful?Yes 4NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
meeting up with friends for lunch
Client Service Representative (Former Employee) –  Philadelphia, PAJanuary 13, 2019
AmeriHealth Caritas a good company to work for, just depends on the Management team in the Department, and adequate training on the product. Enjoyable part is completing a task and meeting up with coworkers for lunch.
Was this review helpful?Yes 1No 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Job Security
Claims Examiner Representative (Former Employee) –  Philadelphia, PAJanuary 11, 2019
It was a good experience to work there. The benefits were awesome. And definitely the bonus. I would like to say at times the training was a little all over the place. But overall a good place
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Friendly work environment
Keystone Intern (Former Employee) –  Philadelphia, PAJanuary 8, 2019
• Engage in outreach and promotional activities such as mailing out flyers and engaging members with assigned sign language interpreter
• Support member through event planning by double checking to ensure it meets their expectations
• Evaluate effectiveness of program by gathering Keystone client’s feedback
Pros
Able to meet new people daily
Cons
Sometimes there were no assignment for me
Was this review helpful?YesNo 2Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company
Provider claims specialist (Former Employee) –  Jacksonville, FLJanuary 7, 2019
I enjoyed working there the moral was great they always had something going on that interacted with the employees, definitely open door policy when ever you wanted to talk to management you really could
Pros
The pay
Cons
Call volume
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Manager
Manager (Former Employee) –  South CarolinaJanuary 7, 2019
Many lines of business across many states. More or less oversight depending on location. Good pay, good benefits. Good leadership. Remote work available.
Pros
flexible schedule, benefits kick in day one
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Place to work
Utilization Management Specialist (Current Employee) –  Washington, DCJanuary 3, 2019
I have been with the company for 10 years and this far I am satisfied within the dept. I work form I would not work in any other dept at this time. Good place to work
Pros
working from home
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
CLAIMS EXAMINER (Current Employee) –  Philadelphia, PADecember 29, 2018
AmeriHealth Caritas is home for me but I feel it's time to move on. Great place to work, friendly staff and Management! There is job security at Amerihealth this is an ideal place to retire from.
Pros
Flex time
Cons
Short lunch
Was this review helpful?Yes 1No 2Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Member Service Representative (Current Employee) –  Jacksonville, FLDecember 19, 2018
When doing something you love it doesn't seem like work at all. AmeriHealth is a great company to work for. AmeriHealth has great Managers and supervisors to work along safe of their employees.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun
Clinical Appeals Specialist (Former Employee) –  Cranbury, NJDecember 17, 2018
Great place to work. Company makes you feel welcomed and at home. Makes you feel like your part of a family not just a company. Makes work life comfortable and not stressed.
Pros
Meal days
Cons
no cafe
Was this review helpful?YesNo 1Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Estresfull workplace
Provider Network Contract Representative (Current Employee) –  Miami, FLDecember 11, 2018
The money and the benefits are good but if you want to actually be happy and feel a sense of any pride in your work run run far away. The department was very good to work for when I first started. The last year or two when management changed it become worse. This place tries to beat you down, dont let them take you down. The management is horrible, and they are sneaks and racist.
Pros
Nothing to say.
Cons
Nothing to say
Was this review helpful?Yes 4NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Relaxed environment
HRIS Administrator (Former Employee) –  Philadelphia, PADecember 7, 2018
I loved my boss even though I was a contractor. He was kind. As long as you work hard, you should not have any problems. Everyone in Human Resources were nice and good natured.
Was this review helpful?Yes 2No 3Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at AmeriHealth Caritas. Our community is ready to answer.

Ask a Question

Overall rating

3.4
Based on 404 reviews
598
4116
396
247
147

Ratings by category

3.3Work/Life Balance
3.8Compensation/Benefits
3.0Job Security/Advancement
2.8Management
3.1Culture

Ratings from women

3.0InHerSight Score

2.4Personal Development

3.5Career Opportunities

3.1Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight