The money and the benefits are good but if you want to actually be happy and feel a sense of any pride in your work run run far away. The department was very good to work for when I first started. The last year or two when management changed it become worse. This place tries to beat you down, dont let them take you down. The management is horrible, and they are sneaks and racist.
Horrible management / low morale / treat you like a child
Pharmacy call center (Former Employee) – Philadelphia, PA – December 4, 2018
Honestly the money and the benefits are good but if you want to actually be happy and feel a sense of any pride in your work run run far away. This place tries to beat you down, dont let them take you down. The management is horrible, and they are sneaks and racist.
I love this company. The people on the welcome/member outreach team are awesome and very friendly.
Member Outreach Team/Welcome Team (Former Employee) – Jacksonville, FL – November 16, 2018
This is a non-profit company and I cannot find anything wrong with their vision and intent. They exist to help others. My managers were very nice and helpful. They let you know exactly what is expected of you.
Claims Examiner (Former Employee) – Tinicum Township, PA – November 8, 2018
A typical work day is face paced but relaxed competitive and collaborative with the leaders and managers there to help. I learned to seek help when things are a little tough to understand and be patient when working on a project that involves others to do their part before your able to do yours. The work place culture was great there were many people of many backgrounds, working with them was a joy to get to know them. The hardest part about the job was always making sure you could make your quota on time. The most enjoyable thing about the job was the many incentives that they gave all employees no one was discriminated against.
Instructor (Former Employee) – Jacksonville, FL – November 4, 2018
I was the instructor for new hires in the health claims department. I taught new employees how to sign-in to the system, how to review and code claims, enter them in the system, review and adjudicate. Also showed them how to look for errors, missing information and when a claim needed to be sent to a senior analyst for review. What I learned there was a lot. I started in human resources and over the course of 10 years, I did customer service, claims adjusting, senior analyst and finally the instructor. I learned how to code a diagnosis, CPT coding and pricing, how fee schedules are set up for doctors and hospitals...I learned a lot. The workplace culture was great. We had a fantastic team as each person was thoroughly interviewed and hand picked before hiring. The hardest part of the job was when we had to get ready for Y2K, that was intense. The most enjoyable part of the job was the co-workers, we had a great team.
Care Manager II (Former Employee) – West Palm Beach, FL – November 1, 2018
Access to computer system for days assignments. Call member listed for either admission or follow-up with previous calls. Ensure member's are attending all doctor's appts, taking applicable medications, The most enjoyable part of the job is helping member's optimize their health care needs.
Research Analyst (Current Employee) – Narberth, PA – October 26, 2018
This is a great company to work , it allows you to grow and it’s some much room for advancement . It helps you position yourself for bigger things in the company . It’s a nice and friendly environment to work in . Upper management is great
Member Services Representative (Former Employee) – 2 International Plaza – October 24, 2018
I loved the position that I was in with the company, however it was my first time going through a Temp Agency unfortunately the contract ended two months before it was suppose to end. Then as everyone was leaving the manager stated that anyone who stayed until the end of the day was guaranteed a job.
Sr. Check Research Specialist (Telecommuter) (Former Employee) – Philadelphia, PA – October 22, 2018
A typical day at work if good. Amerihealth has managers who do not respond to anyone but their supervisors. The supervisors are partial to their friends and opportunities are granted to those they like.
They posts positions only as a formality, they usually already have someone for the position.
The hardest part about working for Amerihealth is the constant changes in policies and procedures. As soon as you get used to one procedure it's changed and you are given little time to catch up with the new changes before penalties begin.
I loved the open policy when it comes to education and training
it's really hard to move up in the company unless you know some one
The company strongly promotes employee wellness, benefits are very good. More telecommute positions would be a big plus. Current telecommute opportunities are few and are driven by the out of state market- not based on the needs of local staff. Working 8+ hours per day in cubicles which provide no privacy or noise reduction makes it difficult to focus on tasks at times.
MS Customer Service Representative (Former Employee) – Jacksonville, FL – October 9, 2018
Very stable if you do your job you remain employed. If you have bad attendance don't bother working here you will not last. The pay is good compared to other insurance companies in the area, and the work is steady. The only issue was the scheduling based on business needs you may be working some holidays, or even get a late shift which isn't bad.
Care Connector (Current Employee) – Philadelphia, PA – October 1, 2018
The company itself is relatively good as far as learning healthcare which takes you everywhere. But that stops with the management and training, you have to fence for yourself and management creates there own rules. Don't bother to challenge and or speak up on favoritism and or indifferences that affects your day to day job function. you will become a target of replacement