AmerisourceBergen Employee Reviews

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Lay offs are frequent
Patient Case Coordinator (Former Employee) –  Frisco, TXMay 23, 2018
other than that I loved working there. omg i don't have time for this i need to be applying for work and not filling out surveys on past jobs. please just let me make it.
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good job overall
Inventory Manager (Current Employee) –  Aurora, COMay 14, 2018
I have been here many years because it is a good company. they offer good benefits. the shifts are not all great even though the late shift gets paid a differential
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Management only works one way
Immunoglobulin therapy Coordinator (Current Employee) –  Frisco, TXMay 14, 2018
Sadly, company need to change the management style where most higher management micromanage teams. people come and go every few days which leaves staffing needs open at all times.
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Reimbursement Counselor
Reimbursement Counselor-Bristol Meyers Squibb (Current Employee) –  Fort Mill, SC 29715May 14, 2018
Provides assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications.
Completes and submits all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payers.
Researches and resolves any claim denials or underpayment of claims.
Effectively utilizes various means for collections, including but not limited to phone, fax, mail, and online methods.
Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly. Help Manage new seasonal associates and assist with many projects.
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Failing warehouse
Warehouse Associate (Current Employee) –  Edwardsville, KSMay 13, 2018
If you work here you'll know what a failing warehouse looks like. A lot of the items picked for orders get brought back because they're either the wrong item, to much of an item, or they got sent a damaged item. The inventory is a horrible mess and the only reason this warehouse passed the audit is because he got a list of product they will check before the big wigs came in to check. There's a lack of true leadership and good management, for example the leads and managers refuse to take proper actions against people who continually mess up or distract others from doing their jobs. When we changed from Scale to PKMS it added more steps then needed to do a simple job (it sets you up to fail basically). You will work on average 11 or 12 hour days every day and the overtime is required. One of our biggest customers is Banfield and because of how terrible we're doing they want out, which would be amazing on their behalf. Management and leads refuse to let receiving receive in products opting to pull the to pick or pack instead of doing the job they were hired to do. The incentive bonus doesn't do much for you when they let you get trained improperly and you fail from lack of proper training. Management and leads like to play favoritism over employees as well. To top it all off for people who have been here for at least 2 years, you have people who have never done any warehouse work telling you how to do your job when they can't even do your job. The only good thing about this job is good PTO. The pay isn't even worth it at this point. Do your self a favor and stay away from this  more... warehouse and importantly this company.  less
Pros
Pto
Cons
Everything except PTO
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Naperville is a hot mess
HR Specialist (Current Employee) –  Naperville, ILMay 9, 2018
Unless you plan on being in the same role for years. I wouldn't waste your time. Management is poor, and gossips or never available. The only person who seems to have interest is our VP, But of course they're never around
Pros
set schedule
Cons
micromanaging
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Fun Place
Client Financial Services Analyst-ICS-CFS (Current Employee) –  Frisco, TXMay 9, 2018
A typical work day answering client questions via email and client meetings, preparing aging for client meetings. Day to day I work in excel and our ERP systems.

The work culture is great with a good balance of work life.

The hardest part of my job is getting here.

The enjoyable is my co-workers.
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Good company no communication
Warehouse Associate (Current Employee) –  Shakopee, MNMay 8, 2018
This a great company. This company is going through a lot of changes and makes quick rash decisions. Not all new processes are reviewed and rolled out with management making the associates confused and frustrated. Management has an open door policy but often times those doors are shut or can't be found. Communication at the management level is failing with only talk and no follow through to fix it. Management is often trying to throw the other shift or department under the bus. Company is spending way too much time and money on fancy signs then actually working through the problems at hand that directly effect the production. I love working for this company who puts patient needs first and is striving to do good in the community. This company shows it appreciation to the associates in many ways, true blue points, safety rewards, benefits, ect. But working at this division they will work you till you can't any more and won't communicate.
Pros
Great company
Cons
Management can't communicate with each other.
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Overall Experience
Patient Account Coordinator (Former Employee) –  Charlotte, NCMay 8, 2018
The company is a good place to work for as far as entry level is concerned. A place to get started in your career or a place for you get experience to see if its what you want to do career wise. There are a lot of stressful moments, so if you don't handle stress well then its not a place for you. Its a very diverse environment and a chance to meet a lot of great people.
Pros
unlimited free drinks-soda, coffee, etc
Cons
stress, sometimes micromanaged
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Poor management
Outbound Lead / Logistics Specialist (Former Employee) –  Whitestown, INMay 7, 2018
Management doesn't know their own departments. There is a lack of knowledge from the superiors. They go back on their word. There is a lot of potential but very clicky.
Pros
Fun associates
Cons
Strict rate, poor management
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Na
Benefit Verification Specialist (Former Employee) –  Fort Mill, SCMay 7, 2018
Ok company thought I would get a lot more of it, but it a company that changes and changes and changes and any little thing or mishap you can find your self unemployment.
Pros
Na
Cons
Na
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Okay
Manager (Former Employee) –  Conshohocken, PAMay 7, 2018
For the most part, I enjoyed my time at ABC, but towards the end, I had a feeling that I was on my way out. The situation was unfortunate. I hope the company finds a direction soon.
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Don't doubt the reviews
Workplace Services and Executive Administration (Former Employee) –  Conshohocken, PAMay 6, 2018
Catty, cut-throat, clubby. Your teammates may be next to you today, gone tomorrow. No idea where the bar was set, employees are regarded as "replaceable."
Pros
Cache of working for a Fortune 20
Cons
Executive management seems unaware of "how things happen."
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Customer Service Call Center
Customer Service Representative (Current Employee) –  Fort Mill, SCMay 6, 2018
The company needs to place more value on grooming and promoting from within rather than hire externally and offer those candidates/associates a much higher salary than internal hires.
Pros
Paycheck
Cons
Management
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Fun place to work with some opportunities for employee advancements
Benefits Verification Specialist (Former Employee) –  Dallas, TXMay 6, 2018
They were going through leadership changes which made for uncertainties with job security, but overall its a great company. Had awesome employee benefits.
Pros
Healthy work life balance
Cons
Leadership for several divisions were under par
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Be Careful
Pharmacy Technician (Former Employee) –  Corona, CAMay 3, 2018
This is a warehouse job so numbers is a high priority for them, and from what it seems like, management cares more about the numbers than caring and having to train new employees to get them and their skills better/faster. One moment they can tell you that you're doing fine and then the next, you could get written up or let go without any warning or indication that you were failing. During the week, overtime is always mandatory and that could go up to 10 hours or more a day. A beneficial thing is that you get a bit of a raise for working night time hours. Co-workers there are always positive and fun to talk to so they make the job easier and less stressful. Some of the management promise to give you all the training that you need but, in reality, they could show you barely once, with a certain thing or two, and tell you to learn an entire section comprised of multiple things on your own. Some of them are even friendly to you one day and then the next, have an attitude and be short with you. This wasn’t a one time thing either. New hires and new techs should be careful of this because management will not always be there to train and can tell you one thing but do another, so be mindful of this. If you feel that you're not getting the training or the time to train that you need, make sure to tell them before you get a random disciplinary action or worse.
Pros
Co-workers, plenty of hours, occasional free lunches and such
Cons
No healthcare for part timers, long wait to become fulltime, management makes empty promises and are shady
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Tough Company to work for
Director Operations (Former Employee) –  Sugar Land, TXMay 2, 2018
Very little quality of life as a manager with this company. Upper management needs to understand what it is doing to its people. The turn over rate is a great indication of if this is a great place to work.
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Disorganized
Warehouse Associate (Former Employee) –  Orlando, FLMay 2, 2018
I wouldn’t recommend this job to anyone. Especially this location. Everything was seriously disorganized. Products all over the aisles. It was disappointing because in the interview and orientation, everyone spoke highly of this place.
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Overwhelming
Senior Reimbursement Counselor (Current Employee) –  Rockville, MDMay 1, 2018
this was a fast paced environment. Biggest issue is the pressure coming from the upper management, always reducing the number of employees while increasing your workload.
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Great company recognition program
Manager (Current Employee) –  MarylandApril 29, 2018
Management recognizes staff for individual contributions on projects and group accomplishments. Collaboration is one of the core values. This core value is evident in many aspects of the business.
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Overall rating

3.5
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