Reimbursement Counselor-Bristol Meyers Squibb (Current Employee) – Fort Mill, SC 29715 – May 14, 2018
Provides assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications. Completes and submits all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payers. Researches and resolves any claim denials or underpayment of claims. Effectively utilizes various means for collections, including but not limited to phone, fax, mail, and online methods. Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly. Help Manage new seasonal associates and assist with many projects.
If you work here you'll know what a failing warehouse looks like. A lot of the items picked for orders get brought back because they're either the wrong item, to much of an item, or they got sent a damaged item. The inventory is a horrible mess and the only reason this warehouse passed the audit is because he got a list of product they will check before the big wigs came in to check. There's a lack of true leadership and good management, for example the leads and managers refuse to take proper actions against people who continually mess up or distract others from doing their jobs. When we changed from Scale to PKMS it added more steps then needed to do a simple job (it sets you up to fail basically). You will work on average 11 or 12 hour days every day and the overtime is required. One of our biggest customers is Banfield and because of how terrible we're doing they want out, which would be amazing on their behalf. Management and leads refuse to let receiving receive in products opting to pull the to pick or pack instead of doing the job they were hired to do. The incentive bonus doesn't do much for you when they let you get trained improperly and you fail from lack of proper training. Management and leads like to play favoritism over employees as well. To top it all off for people who have been here for at least 2 years, you have people who have never done any warehouse work telling you how to do your job when they can't even do your job. The only good thing about this job is good PTO. The pay isn't even worth it at this point. Do your self a favor and stay away from thismore... warehouse and importantly this company.less
HR Specialist (Current Employee) – Naperville, IL – May 9, 2018
Unless you plan on being in the same role for years. I wouldn't waste your time. Management is poor, and gossips or never available. The only person who seems to have interest is our VP, But of course they're never around
This a great company. This company is going through a lot of changes and makes quick rash decisions. Not all new processes are reviewed and rolled out with management making the associates confused and frustrated. Management has an open door policy but often times those doors are shut or can't be found. Communication at the management level is failing with only talk and no follow through to fix it. Management is often trying to throw the other shift or department under the bus. Company is spending way too much time and money on fancy signs then actually working through the problems at hand that directly effect the production. I love working for this company who puts patient needs first and is striving to do good in the community. This company shows it appreciation to the associates in many ways, true blue points, safety rewards, benefits, ect. But working at this division they will work you till you can't any more and won't communicate.
The company is a good place to work for as far as entry level is concerned. A place to get started in your career or a place for you get experience to see if its what you want to do career wise. There are a lot of stressful moments, so if you don't handle stress well then its not a place for you. Its a very diverse environment and a chance to meet a lot of great people.
Pharmacy Technician (Former Employee) – Corona, CA – May 3, 2018
This is a warehouse job so numbers is a high priority for them, and from what it seems like, management cares more about the numbers than caring and having to train new employees to get them and their skills better/faster. One moment they can tell you that you're doing fine and then the next, you could get written up or let go without any warning or indication that you were failing. During the week, overtime is always mandatory and that could go up to 10 hours or more a day. A beneficial thing is that you get a bit of a raise for working night time hours. Co-workers there are always positive and fun to talk to so they make the job easier and less stressful. Some of the management promise to give you all the training that you need but, in reality, they could show you barely once, with a certain thing or two, and tell you to learn an entire section comprised of multiple things on your own. Some of them are even friendly to you one day and then the next, have an attitude and be short with you. This wasn’t a one time thing either. New hires and new techs should be careful of this because management will not always be there to train and can tell you one thing but do another, so be mindful of this. If you feel that you're not getting the training or the time to train that you need, make sure to tell them before you get a random disciplinary action or worse.
Co-workers, plenty of hours, occasional free lunches and such
No healthcare for part timers, long wait to become fulltime, management makes empty promises and are shady
Director Operations (Former Employee) – Sugar Land, TX – May 2, 2018
Very little quality of life as a manager with this company. Upper management needs to understand what it is doing to its people. The turn over rate is a great indication of if this is a great place to work.
I wouldn’t recommend this job to anyone. Especially this location. Everything was seriously disorganized. Products all over the aisles. It was disappointing because in the interview and orientation, everyone spoke highly of this place.