Sales Associate (Current Employee) – Florida – February 20, 2019
Management seems like they know what they’re doing but they don’t. They constantly fire employees without having backup plans. Forcing employees of other stores to cover shifts and commute to far distances without any form of compensation.
Management acts friendly at first but quickly try to intimidate you and make you feel like you could lose your job at any time without warning. They always have bad attitudes especially market managers and operations managers.
They don’t care about employees, in their eyes you’re easily replaceable. Regardless of how close you get to anyone in upper management.
Management will never take any accountability, nor will ever admit when they’re in the wrong. They’ll combat anything you have to say with fear and intimidation.
They only care about numbers, it doesn’t matter if your store is low traffic or if you pitch to everyone. If you aren’t hitting your numbers they’ll likely fire you. Note the goals are always higher than they should be. So they’re pushing numbers that aren’t even directly from T-Mobile.
If you do end up working for them. Don’t ever do the most. Do not go out of your way for them because they won’t be appreciative nor will your chances of being promoted be higher. It doesn’t matter how well you do your job or how much you sell you could be the top of your store but you’ll never be considered for a management position.
Asking for a specific day off is always a hassle even if asked months in-advance. Taking PTO or Sick time is always frowned upon. My PTO has been rejected twice. And I’ve never been able tomore... get approved for sick time. Not to mention it’s almost impossible to call out even if you show up to work very sick the day prior to trying to call out. They will never try to accommodate or take responsibility. You could be in the hospital and they would still expect you to show up for your shift.
So do know what you’re getting yourself into. If you’re considering working for T-Mobile I strobgly suggest Corporate or another TPR. Or even a different wireless provider, honestly anywhere is better than: Ameritel “American Telecommunications, INC.” (ATI).less
Co-Workers. Some commission.. and line discounts.
Poorly managed, slow paced, lack of leadership, no communication, lack of mutual respect, no accountability
Sales Consultant (Current Employee) – Chesapeake, VA – April 22, 2019
Small company that has potential to do big things if they get proper management in place. There is a big disconnect between C level and store level management. Store managers lead by fear, intimidation, and favoritism.