More acknowledge to the staff.
Amgen needs to be more transparent and follow the FDA guidelines. The code of conduct procedure needs to reviewed and changed. The FDA needs to watch this organization very carefully. They need a third party organization to examine the entire Sales Force as well as Reimbursement procedures.
Wake up. Listen to someone besides your buddies
Recruit consultants that had been worked in Amgen
Just pay attention and put the best person in the right role
Hire people with an in-depth experience launching products that require extensive pull through. They should also understand specialty pharmacy process. Pay based on experience, not whether you're male or female. In my District, males were paid much more than females. Balance work life with personal life. Stop micromanaging and provide tools and services that actually work to pull through products without BSRs risking HIPAA violations. There was always some type of fire drill from nervous managers, fearing for their jobs. Lack of communication between different internal sources such as Medical Science liaisons, OCT (managed care team), Access Specialist, Nurse educators, and sales. Constant turnover of staff.
Be truthful about company business model.
Help job seekers learn about the company by being objective and to the point.
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