Be prepared to be thrown under the bus
Field Service Representative (Former Employee) – Pennsylvania – August 13, 2013
I worked in the Northeast for the Bissell rental program. I liked the flexibility of the job with the hours and being able to manage my own time... However, the management is terrible. I along with several other reps made numerous complaints to HR about the regional manager which simply fell on deaf ears. I was "laid off" from my position because of being outspoken about the extremely poor leadership. A few months after I was let go, they finally realized that the regional manager was not doing his job - which was extremely apparent for years and like I said, many reps made the exact same complaints... The new regional manager does not even live in the northeast. This just goes to show how much they care.
Long story short, if you like having flexible hours and managing your own time it's a good company. Management will screw you over hard, though. They make you run your own vehicle in to the ground, you have to pay for your own gas (talking about 600-800 miles per week) and then submit for reimbursement which can take 2-3wks. They offer no support when it comes to the Bissell rental policies set forth in the stores (Lowe's, etc.) so don't even bother trying to get the store associates to adhere. Don't take my word for it... They have a very high rate of attrition, new hires will stay for a few weeks and quit. The person who took over my old route stayed for 2 months and quit.
Don't waste your time.
Free to manage your own time and route
Pay your own gas and wait for reimbursement, extremely poor management/HR, consistently travelling 600+ miles per week, using your own vehicle, outright lies about job duties during interview, very high contribution to health insurance for spouse/family