Work wellbeing score is 71 out of 100
3.6 out of 5 stars.
Write a review

Amtrak Employee Reviews

Review this company
Job Title
United States1,132 reviews

Ratings by category

3.3Work-Life Balance

Sort by

Found 1,132 reviews matching the searchSee all 1,149 reviews

I enjoy helping Amtrak grow and being a contributing employee.

Indeed Featured review

The most useful review selected by Indeed
What is the best part of working at the company?Coworkers willing to give helping handWhat is the most stressful part about working at the company?Some days are more hectic than othersWhat is the work environment and culture like at the company?It's a healthy and safety conscious culture.
Was this review helpful?

Good pay, ok environment

The job pays well but the environment can be toxic depending on your work group. No sick time. Easy work but working outside in the weather conditions can be tough.
Was this review helpful?

Seniority rules, too many workers to advance in your first 10 years

What is the best part of working at the company?The work was easy, at times it was very boring What is the most stressful part about working at the company?Being bumped out of your position by someone with seniority. Vacancies could be 60+ miles away from the work location you applied forWhat is the work environment and culture like at the company?Met some great people with all types of different kinds of work experiencesWhat is a typical day like for you at the company?We would go as a group to an area of railroad with broken rail or worn out ties, replacing as needed
Was this review helpful?

If you Love Trains is a good place to work. The employees not so much.

Management is awful there they hire you to Fire you. No matter how hard you work, your still just meat to them. Employees are the worst fight against one another between crews, it's disgusting. They pay is appropriate to your work but if you want a regular schedule you will have to wait for about 5 or more years. Horrible people Management sucks!




Hire to Fire You
Was this review helpful?

Good environment

I believe they truly want to see you grow with the company. Work can get stressful and you may feel like you can never catch up but everybody is very understanding as long as you're putting in the effort to learn, grow, and improve.
Was this review helpful?

Amtrak insights

Based on 537 survey responses
What people like
  • Ability to meet personal goals
  • Clear sense of purpose
  • Fair pay for job


It was fun lots of employees and made friends fast the calls came in with few break in between very high volume of calls plus I worked the hearing impaired
Was this review helpful?


Good company lots of benefits will have you set for life . Great collaboration and pay scale. Happy to have found a home company . Great way to start and end a career
Was this review helpful?

Not a good place to work if you are not sleeping with a person in charge. You're expendable.

Put on PPE and have a briefing and head out to do your assignment.I learned you can't follow policy and expect to keep your job.Management are all on power trips. No culture. The hardest part for me was watching them all talk about being one but seeing them all treat each other like crabs in a barrel.The most enjoyable part of the day was knowing that I experienced all of this and don't have to ever again.


Different areas of skills to learn


They are all jealous of each, other and scared of one another at the same time. You have to either kiss up to keep your job, or sleep with someone to keep your job, Not a fair place to work at all. And you can't admit a mistake, although they say you should to cover your self, but, they really mean, keep quiet if you want to stay employed.
Was this review helpful?

Productive and fun workplace.

Love working here at Amtrak as a train attendant. There’s a lot of politics involving co workers but other than that it’s a great place to work. You basically get paid to travel.
Was this review helpful?

Great career

Great benefits, pay, and work environment. Every day you learn something new. Just a lot of time away from home especially when you are new, also just like any career you have deal with upper management changing policy & procedures that didn't work before but have to give it another shot
Was this review helpful?

Rate your recent company

Share your experience to help others

Executives make huge bonuses, workers nickeled and dimed

Look up the facts about amtrak bonuses for higher up in The NY Times or google it. Amtrak cannot come up w a contract w the Union that satisfies the general workers. They just take away and think it’s a great plan, when there’s nothing in it for the people working on the trains. Corporate greed, a clean uniform and your salt and pepper shaker filled are more of a priority than trains constantly running late, equipment failure, staff waiting for hotels, flights or Lyfts when Amtrak cancels a train on them and safety from passengers.


Coworkers, Medical for current employees


No vision or dental for one year, no set schedule
Was this review helpful?

A 30 years career is possible

You are able to have a long fulfilling career with Amtrak. The president of Amtrak changes about every 5 years. With the change of leadership is a change of culture and mission.
Was this review helpful?

Inclusive and supportive culture

Amtrak has provided a lot of learning opportunities as an intern. It isn't just busy work, and you get hands-on experience. You are encouraged to try new things and work on projects that interest you. Managers and teams are supportive of interns and always willing to help.
Was this review helpful?

Stressful and time consuming

Expect to work 6 days in a row on the train and only get 48 hours off when you get home. You are only given 6 hours for sleep and work on a train where everything is constantly breaking due to the age of the equipment you will be working on. Don't really expect to have a life outside work and be ready for a trainload of stress.Oh and you have to join the union and pay dues even though you won't gain any of the benefits until you finish training AND complete your first 120 day of work which doesn't start until after your training.


Fairly easy job but it's very time consuming


the pay is mediocre, time spent working is high, the train is always late, and the company is stuck in the past
Was this review helpful?

Fun workplace and safe

Greta job ! Safe environment and room to grow . Good benefits and good people around to help you accomplish your job. If your a night person it is a amazing schedule
Was this review helpful?


Management is hired from the bottom. It's the only place the tries to fire you the second you get the job. Union is super busy all the time with protecting bad employees or false charges to make any headway for better working conditions.
Was this review helpful?

Easy job, good people, and decent pay

Amtrak is great place to work. Great medical, fair pay, and most importantly one of the best pensions out there. Management can be stressful on the employees at time.
Was this review helpful?


Good benefits and pay. Management looks for ways to fire you instead of having your best interest. Travel is horrendous. Commuting 3-6 hours a day is normal.


Benefits and pay


Politics and travel
Was this review helpful?

Every great work place long day ms and nights of traveling via Train

Great Work Place very independent love the location the crew is great the people you get to work with I like being on the go so traveling America and some parts of Canada is definitely an experience the different cities and hotels I love the tips and running my own train car whether it’s the cafe car or the dining car


Money of course traveling hotels meeting new people


Was this review helpful?

Excellent place to work

Excellent place to work. If you are young and want a job you can grow with, then get a job at Amtrak. Excellent Retirement benefits and work atmosphere. Some of the best IT management individuals in the world.
Was this review helpful?

Great Pay & Benefits but Unstable Management

The pay & benefits are good but the company has been unstable lately mainly management, it’s been a revolving door with managers just about every other month each adding there own ideas with out knowing the rules and regulations, changes being made from shift to shift from safety measures to procedures on how to perform a task with out notice. The lack of communication here is just horrible, changes are made without management and foreman even knowing shift from shift. They preach safety but have yet to fix the major rat infestation in there buildings and maintain there safety equipment. If your looking for opportunities to grow in the company good luck, growth in this company at this location is not based on how hard you work but who you know and the less work you do, if your a good worker and go above and beyond or even just do your job your held back because of the work you do and get done, now if you sit around and don’t contribute and your basically just in the way you get promoted just to get you out the way, on another note opportunities are constantly being posted to apply for but its a waste of time to apply since they already know who they want. Also jobs get posted to bid but if the job gets awarded to an employee they don’t like they abolish the job and repost it a week later and make it a interview position so they can chose who they want. Lot of shady politics go on here at Amtrak is all I can say
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Amtrak. Our community is ready to answer.Ask a Question

Overall rating

Based on 1,149 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Compensation/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

Compare Amtrak with

  • Companies
  • Transportation & Logistics
  • Amtrak
  • Employee Reviews
Tell us how to improve this page
What would you add or change?