4.3 out of 5 stars.
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Working at Amwell Psychiatric Care: 8 Reviews

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United States8 reviews

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4.3Work-Life Balance

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Good Place

Indeed Featured review

The most useful review selected by Indeed
This place offers the flexibility to practice with little difficulty. Can see clients online/remotely. Staff is responsive to request and inquiries if needed. Sometimes the app disconnects patient and provider but it's gotten better

Pros

Flexibility

Cons

No Shows
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Worst telepsych company i've ever seen. Run away fast

Zero respect for your off time. Patients will asynchronously message you endlessly and you're expected to respond with zero compensation. There's no automated follow up system, instead the patients literally email the physician asking to schedule a follow up (seriously, this is what AmWell says is their system), and despite the companies no CS policy you will see about 10% of patients who are seeking stimulants and then get upset when you can't prescribe them. Also the no-show compensation is terrible and their no-show rate is about 35%. It's an absolute joke of a company and you'd be crazy to work here.

Cons

Everything, Worst company ever, You'll hate it
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Consistent

I like the platform and the clients are great. The pay needs to be increased IMO and no show/late cancel fees should be given. I also struggle with not being able to see who I've seen after 7 days.
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Great management!

Throughout my career I have worked for great leaders and some not so great leaders, I can honestly say that Amwell falls into the category of GREAT leadership. I always say that I will stay and support a company so long as I feel my leadership is a good fit for me.

Pros

Unlimited PTO, 401 K match, remote work

Cons

Limited resources to source for candidates.
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Official response from Amwell Psychiatric Care

June 23, 2021
Thank you for your review. We are glad you chose us! - Amwell Psychiatric Care Team

Productive, Supportive, and Fun Work Life

Most of us work remotely, so the culture is a little different, but every team member is super supportive and reliable. Everybody is always willing to step-up and help out where they can to get the job done. I like having an environment where I'm trusted to get my work done and not micromanaged, but still feel fully supported by all. The best part of the job is feeling useful and seeing the daily impact that my work contribution brings to the patient care at the hospitals that we service. I would highly recommend working at Amwell!

Pros

Supportive team. Open and caring culture.

Cons

The job is demanding, but rewarding.
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Official response from Amwell Psychiatric Care

June 23, 2021
Thank you for your review. We are glad you chose us! - Amwell Psychiatric Care Team

Amwell Psychiatric Care insights

Based on 7 survey responses
What people like
  • Time and location flexibility
  • Ability to meet personal goals
  • Inclusive work environment

Great people working together to deliver clinical excellence

Cross functional and client based to deliver the best clinical care possible to our patients. We strive, every day, to provide our clients with the best in class clinical service. We are building a telepsychiatry medical group so physicians can talk to each other, learn and grow professionally and personally. And we have fun doing it!
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Official response from Amwell Psychiatric Care

June 23, 2021
Thank you for your review. We are glad you chose us! - Amwell Psychiatric Care Team

Diverse and inclusive work family. Great work/life balance.

I really enjoy working for Amwell Psychiatric Care. The culture is extremely inclusive and feels like a family. The work/life balance is excellent. They put their employees first and genuinely care about our health and safety.
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Official response from Amwell Psychiatric Care

June 16, 2021
Thank you for your review. We are glad you chose us! - Amwell Psychiatric Care Team

Start up company.

Great company to work for. Good benefits, health insurance, dental insurance and Vision. The company matches in 401k and give life insurance. Relax atmosphere
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Overall rating

Based on 8 reviews

Ratings by category

4.3 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Compensation/Benefits
4.1 out of 5 stars for Job Security/Advancement
4.3 out of 5 stars for Management
4.3 out of 5 stars for Culture

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